QuickBooks Online
All reviews
Thank you for your great help Nick..
I've been having a few issues with confirming and Chelle has been able to help with any and all issues. Thank you Next day a very small issue and Ivy was able to assist with great ease. Same day Sam was helpful in updated information on my ticket.
After a day of frustration I chatted with Jeb online and he sorted my syncing issues quickly.
Valerie and Sam have been responsive and helpful so far, but we are long way from fixing my books after I did the suggested upgrade 6 months ago and have been getting duplicate and often incorrect transactions synced to my QBO. We have a lot of clean up to do, but hopefully they can get it sorted for me.
Vinny was very helpful with my sync issues.
Sherwin was excellent - Sherwin, Helped me get orders across that were blocked and set up a work around to stop future error's, It was quick and seamless
I recently worked with Francis for a technical issue, and I couldn’t be more pleased with the support I received. From the start, Francis was professional, attentive, and clearly experienced. He took the time to fully understand the problem before jumping into solutions, which saved a lot of back-and-forth. What stood out most was his ability to explain technical steps in a clear, non-jargon way without being condescending. He was patient, walked me through each fix, and made sure everything was working properly before ending the session. The issue was resolved faster than I expected. If you’re looking for a tech support professional who actually listens and solves problems effectively, ask for Francis. Highly recommended.
Jenny was very helpful and responsive!
This app works exactly as it should. In the rare occasion that it does have a problem, support is quick and painless. The latest issue I had, Francis was the rockstar that helped me. Thank you Francis!!
This app is super helpful, although I've had a few problems with data syncing lately. However, Ruth has been super helpful in working with me to resolve the issues
Jeb was very helpful and responsive! Thank you
Vinny and Sherwin were both exceptional. I can't say thanks enough for their help in resolving several issues with the connector. I know sometimes integrations are tough, but my experience with the customer support team has been fantastic. Truly appreciate their help!!
Rhica was awesome - she was very quick and did everything she could to solve the problem
Nick was very helpful and responsive!
Needed Support today and ROD was very helpful, he knew exactly the issue and got it fixed. many thanks
Great support from Chelle to solve my integration issue!
Francis is very good and i would recommend him at any given time. Great work and understand this inside out, i am an IT Specialist but we all in two different area of work and he is great at what he does. Keep it up
Jebran ( Jeb) was very helpful. He was very patient and help me with my connector issues. Rob has also been great help. Rob and Jeb went above and beyond for me as the app was having a lot of obstacles for me.
Sam and Francis were very attentive and responsive when I reached out to chat support.
Excellent support from Nick! He quickly identified a SKU mismatch and got everything syncing with Shopify again.
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