All reviews

Rating Breakdown

  • 5
    92% (2,738 ratings)
  • 4
    6% (179 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 100% (2,978)
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5 / 5 Share

Feb. 4, 2026

After having issues with my Shopify to Quickbooks integration, I was happy to receive a helping hand from Jebran in the QB integration Chat service. They were very patient and able to help me resolve the challenge right away. It was nice to be able to speak with a real person right away! Great service. Nate

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

I spent the entire day in support with Angel, who truly lives up to the name. They persevered and were able to piece together a workaround that let me return to the legacy version, which I really appreciate. Unfortunately, the reason I needed help at all is that what was once a great app has taken a serious step backwards after the forced update. Please, if you haven’t updated yet, I strongly suggest holding off until these issues are resolved.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, sorry to hear about the issues you are facing. We have asked our integration experts to get in touch with you directly to help. In the meantime if any questions please let us know via [email protected].

5 / 5 Share

Feb. 3, 2026

RODS was great. Quick user error fix

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Francis was a great help to me and helped me resolve my integration issue. 5 out of 5 stars for technical support.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2026

Great help from Sherwin in helping me resolve the errors. Thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2026

SHERWIN helped me resolve a Shopify to QuickBooks synchronization issue. He was kind, very clear with the information, and his service was very, very fast. Thank you.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Nick has been helpful trying to fix my issue.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

I had an issue with inventory syncing which was quickly and efficiently identified and fixed by Sherwin. Always great support and customer service on the very odd occasion it is required.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Had an issue with syncing the invoices from my Shopify store to my Quickbooks Online. Got on a chat with Francis and he was extremely helpful and quick to answer. Really nice to talk too and thorough in explaining the solutions. Great service from Francis!

Store

Bundled

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

I woke up this morning with a heavy load on my shoulder because of a problem I could not solve In my Quickbook connector. But thanks to Francis, now I feel a whole lot better. Now I know that we have good support and I won't wait so long to ask for help. Thanks again Francis

Using app

Almost 3 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 27, 2026

We needed some assistance with the integration and Jenny was a huge support! She was super patient and walked us through the process. These automations will help save countless manual hours!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Works great! Had one issue which was my own fault but Chelle help with tech support and was easy to deal with.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

I was having difficulty getting my information to flow from Shopify to Quickbooks with the recent changes to the app. Sherwin helped me and did a wonderful job! He made it easy to fix and explained everything well. It was very appreciated!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2026

Jii was very helpful and replied quickly, assuring me that there isn't actually a need to switch to the new app (which isn't ready) and it's ok to stay on the legacy app for now whilst they continue to work on it. Legacy app still seems to sync for me so I'll sit tight for now.

Using app

Almost 6 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Nick was incredibly helpful and efficient in resolving our Shopify–QuickBooks sync issue with multicurrency. He took the time to understand the problem, explained things clearly, and ensured everything was working correctly before closing the case. Great support experience—thank you, Nick!

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Many thank to Jenny for her great support to fix the problems. I really apreciate her help and attitude.

Store

VALUSIS

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Francis was really helpful!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Rods was great in answering all the questions we had so far.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

great experience contacted jasmine who was really helpful and sorted my issues in an instant knew exactly what to do very helpful and quick to respond.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

I had trouble updating an app. Sam was super helpful and reassuring--great support!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0