All reviews

Rating Breakdown

  • 5
    92% (2,522 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2023

One of the customer support representatives, "Karol," helped me solve this error. It's a really nice service they provided me.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Great app. Saves me loads of time. Great support from Sherwin today!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Rafael would be really awesome and so helpful, figure out my problems.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Really easy to install, and the support is really helpful. I was speaking to Sherwin who got it all working perfectly.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

I was having an issue with a sync & the customer service agent, Rom, was extremely helpful getting solved quickly. I am very happy with Rom's support --they were incredibly helpful.

Store

adoorn

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Thank you Rom for helping! He got the errors fixed fast and painlessly for us.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Sherwin was extremely helpful and quick to resolve my syncing issue with Shopify and Quickbooks. Sherwin is pleasant, knowledge and a real credit to the intuit/quickbooks team!!!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

I am very new to bookkeeping, made some mistakes using this integration software, but Clarisse was super helpful and put me back on track within minutes. Amazing support, company should be proud to have someone so efficient working for them

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

I was having a problem syncing my Shopify store to Quickbooks. LORI helped me and she was great! Its not to often one gets a positive result from a live chat but LORI nailed it! Thanks

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

Satisfactory! Just awhile ago, Clarisse of OneSaas Support / CS really helped me understand what's wrong what our QBO-Shopify setup relating to refunds sync. She answered to my questions in chats in no time!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Sherwin was very helpful at helping me set up the app to my quickbook! Really good customer service, Thanks!

Store

HOLM

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

Thank you Troy, Lori and Clarisse for your help! The customer support is wonderful!

Using app

Almost 2 years

Total reviews

5

Average rating

3.6

5 / 5 Share

Nov. 22, 2023

Rom was a grate help in getting thing set up for me. made thing quick and easy

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Excellent customer service from Sherwin who noticed I was having sync issues and helped me resolve the issue.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Customer support is 10/10, LORI is boss. Quick to answer chatbot and found relevant articles I could reference AND addressed all my concerns. Thanks for making it an easy process!

Using app

44 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Paul was amazing....I was about to cancel my subscription but Paul saved the day for me and for Quickbooks :)

Store

Kiddle

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

super fast customer service and help from troy!

Store

Puremi.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

This is an excellent app. Every connection/integration app we have has issues. This Shopify <> Quickbooks connector app (1) has fewer issues than most and (2) has THE BEST CUSTOMERS SUPPORT I've experienced with any integration ever. The support team (Ben especially) is incredibly helpful. They solve everything extremely quickly and efficiently. I wish all software had support like this.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Sherwin was amazing helping me sort out an error we had initially made during set up. Did it all over chat and now all my orders populate perfectly from shopify to QBO in minutes Thanks Sherwin!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

We had an issue with Shopify products not updating in QB online and Ben really helped us in solving the problem.

Using app

About 1 year

Total reviews

2

Average rating

5.0