All reviews

Rating Breakdown

  • 5
    93% (2,664 ratings)
  • 4
    6% (185 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (21 ratings)
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5 / 5 Share

March 7, 2024

Very pleased to be supported by Sherwin today. Now I understand how it works to correctly sync our Shopify with Quickbooks. Sherwin is very profesisonnal and attentive ! Thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

ROM was quick to help and made it effortless to fix my issue!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2024

Needed assistance with error messages holding orders in queue. I really hate the chat boxes for support but Rafael really did an outstanding job. Totally understood my issue, made some suggestions and compromises and fixed all errors quickly and easily. I am very impressed with Shopify. GREAT WORK!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

This app has been a life safer for our small business. I did not expect such great quality from a free app - it is simple enough for me to setup on my own, and the bridge saves me HOURS of having to export or import data manually between Shopify and QBO. Their customer service is absolutely top-notch. I reached out through chatbot for questions, and Ronnie who was super a patience and wonderful guided me through to solution step by step. I truly appreciate Ronnie's help and can't recommend this app enough!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2024

Karol was very helpful and new just what to do with my request. Wonderful people to work with.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

I worked with Karol today and she was awesome. She has helped me work out the problem and solve it. She was considerate and helpful. Can't thank her enough.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

David gave me an excellent service in solving my syncing issues and help all the way until everything was running perfectly

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

One of the best customer service experience. I had a good experience with one LORI. Really appreciate

Store

Mallkie

Using app

11 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 29, 2024

Just had great experience with Rom. Professional, friendly, knowledgeable. Full marks all around!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Ben with customer service was great in getting this set up correctly.

Using app

Almost 3 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Feb. 29, 2024

It is great to be able to transfer data seamlessly. Their customer support is always so good. Rom did a great job and explaining the issues I was having and helping me fix them and prevent them in the future.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Amazing support since the beginning. And today as I have come to expect customer support was friendly and goes the extra mile. Thank you SHERWIN

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

David was really polite and managed to solve the connection issue straight away. Thank you again David

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Sherwin was very helpful in clearing up the issues I was having syncing the app to QBO.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

Sherwin helps me to setup my connection between shopify and qbo. Fast and verry helpfull

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

The app has been great so far. when I ran into trouble using the app, Ronnie went above and beyond, solved my problem, and explained where I got it wrong. She was incredibly patient with me. Awesome app. fantastic customer service

Using app

2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 26, 2024

Great service, Troy answered all my questions and was super helpful.

Store

Tannus

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

This app is great and the customer is super helpful :) Rom from the support helped me solved all my problems, best support ever :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

I've reached out a few times with the chat function and David, Dean and Sherwin were all very responsive, patient and helpful with all of my queries. If you have a preferred person to work with you can also request them which is great.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Good support very fast and responsive

Using app

3 months

Total reviews

14

Average rating

3.6