All reviews

Rating Breakdown

  • 5
    92% (2,523 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

Dec. 20, 2023

We had an issue with Shopify products not updating in QB online and Ben really helped us in solving the problem.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Ronnie has been incredibly helpful and patient in helping me navigate a complicated integration. It's so refreshing to speak to a real human and not just another chatbot. Thanks so much Ronnie!!

Using app

9 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

I want to take a minute to say how much I'm pleased with the great service I just received from Sherwin, very competant and efficient!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

A great app to sync my Shopify store with Quickbooks for the accountants to do their thing. I also logged into this week to resolve an issue with a customer not syncing across which in turn stops their transactions sync'ing and SHERWIN in the support team, popped up on chat and asked me if I needed help. They sorted it there and then. thank you!

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Rom was great! He solved all my Syncing errors

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Ben helped me quickly work through my QBO issues.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Ben is amazing. Give that man a raise. He helped me with the set up and answered all of my question. 12/10 Service.

Using app

33 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

ROM was an amazing help today with my Shopify to QB integration 5 STARS

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

This app makes it so much easier to track my sales and orders in QBO! Ran into a few minor issues with syncing, but Sherwin helped take care of these for me! Thank you, Sherwin!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

Customer Service Lori is very helpful and patient. She helps me resolved all issues and questions. Customer Service Dean is also very helpful and patient. He helps me resolving all my issues today.

Store

osume

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Sherwin was very helpful in setting up the system for me and answering questions about the app and Quickbooks in general to help me solve some issues

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

I love this app! It was super simple to integrate and works exactly as intended. The chat support is responsive, friendly and knowledgable. I talked to Ben today and he helped me understand my error within minutes. Recommend this app if you want to save yourself a ton of time and streamline your workflow!

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 7, 2023

I absolutely love this app and the customer support is amazing! Thank you Sherwin for walking me through set up your help is much appreceated.

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Thanks Troy! fixed an issue right away

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

had great experience; they even contacted me about an issue I had not been able to address yet!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

David offered mind blowing customer service, fast efficient and very knowledgeable, wish other companies would offer this level of service. Best support from any SaaS company hands down.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Wonderful help from ROM today, sorting out a sync/stock issue. They even helped sort out some workflow issues I wasn't aware of yet. Thanks so much for the help! Much appreciated.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Wow! Rom was so helpful! Sadly, the way I have set up my shop, this integration isn't suitable for me. However, Rom did everything they could to try and find a solution, and even gave me additional advise when we realised it could not work. I am so impressed with the customer service. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Ronnie was awesome to work with. He took care of all my questions and issues. Great customer service.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

love this app. Tons of features. When we have questions, support is great. Spoke with Rom today. Got us the info we needed instantly.

Using app

Over 2 years

Total reviews

2

Average rating

5.0