All reviews

Rating Breakdown

  • 5
    92% (2,736 ratings)
  • 4
    6% (180 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 100% (2,977)
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5 / 5 Share

March 3, 2025

Absolutely happy with my service. Nick was of great help!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2025

Works flawlessly, haven't touched it in years, even forgot how my orders were syncing with QuickBooks because I never need to think about the app as it runs so well.

Using app

Almost 5 years

Total reviews

8

Average rating

5.0

5 / 5 Share

March 2, 2025

Thank you Francis! The customer service on this Shopify to Quickbooks app is accessible, extremely helpful and show a well experienced crew there! I have tried the Intuit to Shopify connector app and did not have success so returned to OneSaas and am completely happy. I have been using them since 2017 for my previous website. Way to go OneSaas team!! Thank you Francis for taking the time to help my transition back to ONeSaas to be pleasant and accurate! I reallt appreciate you!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

I just started using QuickBooks and for now the experience has been great. I had many questions which were replied by Customer agent Nick very efficiently. This has been very helpful to use the app with confidence.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Excellent service from Francis, he helped me bring all my legacy sales data back and sync it via QB.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Great app and support service. Nick helped resolve an issue that had been persistent for several days within a few hours. Quick, efficient and friendly service. Can definitely recommend.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Ben did a great job helping me understand the tools

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

FRANCIS is really helpfull greate tech and person

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Thank you Nick, clear instruction, and quick to reply

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Sherwin was helpful and professional, quickly diagnosing the issue and handling everything on their end. The explanation was clear, and the fix was straightforward. The only downside was the not-so-subtle request for multiple reviews, which felt a bit pushy. Otherwise, solid support experience!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

FRANCIS was awesome. Very experienced and professional in his answers.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Nick is amazing. He helped me get all my issues resolved. Keep it up.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Settings can be fiddly on the initial setup, but the live support is very good when they're online. Nick offered to help and solved all issues. Great customer service.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Amazing help from FRANCIS, quite remarkable

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Nick was very helpful, 5 stars

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Had an issue with the connector and getting my Shopify store to connect to my QB Online. Sherwin was my sherpa. Actually better than my sherpa. He got us fixed and rolling in very short order. If I have any problems going forward, I hope they land in Sherwins hands. He's the best.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2025

Absolute pleasure to be assisted by NICK. Extremely efficient and solved all issues.

Using app

15 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Francis was quick and helpful

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Top Customer Service with a great integration app Sherwin was my contact

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

I originally had some issues syncing my shopify store to quickbooks, but Nick in the connections support team, walked me through everything step by step and did what he could in the background. He really couldn't have been more helpful. I'm quite sure the Quickbooks app is the best accounting software around at the moment and and they've got the support team to back it up!

Using app

8 days

Total reviews

2

Average rating

5.0