QuickBooks Online Global

Oct. 13, 2023

David was a gem helping me make sure my integration was seamless and that Quickbooks would have all relevant data to help with tax time. Fantastic support!

Oct. 13, 2023

Rom was very helpful and fixed my errors promptly, great service. This is the second time Rom has helped me with my problems always helpful and patient. He has sorted out my syncing with quickbooks online Shopify, mostly of these are my mistakes setting up the app in the first place.

Oct. 19, 2023

Ronnie was a life saver! Just helped me seamlessly set up my first Shopify integration into QBO and it was so easy! I literally just had to answer a few guided questions regarding account mapping and he handled all the rest! I was super stressed about trusting myself to set this up without making a mess and Ronnie easily just handled it! 10 out of 10 -- five stars is not enough! Oct 19-2023: Logged on today after received a notification that there was an issue with the sync. As soon as I logged on Sherwin was there to assist with correcting the tax codes that were giving me grief. Sherwin was very knowledgeable and was able to answer questions and provide additional information to help me from a making what would have been a really mess -- changing the import style to deposit/ payout instead of order! Thanks Sherwin!!

Oct. 12, 2023

Thank you Sherwin for the fast response, very professional!

Oct. 11, 2023

I have been using QuickBooks for seven years and have two sites. One is on Shopify, and we use this app to sync with my Shopify store. The chat support is excellent, and today, I chatted with Troy, who knew exactly what my issue was, and we resolved it in no time. This is why I am still a QuickBooks customer. Well done troy

Oct. 10, 2023

This app has been a lifesaver when dealing with syncing transactions from Shopify to Quickbooks Online. The support has also been great. When I ran into trouble, Ben was there to help me in less than a minute and resolved my issue right away!

Oct. 10, 2023

Great Customer Service.

Oct. 10, 2023

The customer support from QuickBooks Online International, especially Sherwin and David, has been outstanding. They were quick to respond and extremely knowledgeable, making it easy to navigate the Shopify integration. Their exceptional service adds tremendous value to the overall user experience. Highly recommend!

Oct. 10, 2023

This makes integration with backend accounting a breeze. Works really well and a kind of killer feature for quickbooks. Support is great - available, fast response and have never failed to solve my issue on first contact. Clarisse today was super helpful for the 4 minutes it took to diagnose and resolve an error. All in all I had an issue for under ten minutes which is awesome.

Oct. 6, 2023

Mr.Paul (Customer Support) was great and very helpful man. I was problem in sync Shopify and QB. He can help within a few minutes to solve the problem. Thank you Mr.Paul.

Oct. 6, 2023

As always my experience was the best. The support team goes above and beyond. Today I was assisted by Sherwin. I have been so impressed with this app I wanted to make sure I could install for a new client. Unfortunately I couldn't see it as an offering but Sherwin was very kind and stayed with me until my app was installed.

Oct. 5, 2023

Ben was quick, efficient and personable in helping me resolve a lengthy problem with Quickbooks (and connecting it to Shopify). I highly recommend him and this Shopify connector app. It is so nice when you find someone knowledgeable and helpful who can solve your problem. Thank you Ben!

Oct. 3, 2023

Ronnie quickly sorted out our initial teething problem and now we are up and running, saving time on entering information and taking out human errors in transfers. Thank you.

Oct. 3, 2023

I was having trouble synching and I got on the chat with Ben and he had my issues sorted out within a few min. Great Support!

Oct. 3, 2023

I had a bit of an issue setting up the integration and Sherwin in support responded almost immediately to my request. He was very helpful and resolved the issue the same day.

Oct. 3, 2023

A big thank you to Rom for helping us sort out our invoicing issues. Rom was incredibly patient, very helpful and extremely informative. We now have a clear invoicing strategy moving forward. Well done QB for sharing ROM with their customers.

Oct. 3, 2023

Rom has been super prompt and quick at identifying my issue and in providing a response. He made sure I was good to go before closing the chat. I like it when issues are resolved promptly.

Oct. 17, 2023

I had an issue syncing he products so I initiated the web chat. This guy Paul helped me throughout the process & resolved my issue in no time. Great Customer Service.

March 21, 2024

David is an absolute superstar! I was facing a dilemma and reached out to him for assistance. To my astonishment, he swiftly resolved my issue in less than a minute! His efficiency and expertise are truly commendable. David has set the bar high for exceptional assistance, and I'm genuinely impressed with his promptness and effectiveness. Kudos to David for being an outstanding helper!

Sept. 28, 2023

David was very helpful and knowledgeable. We have managed to fix all the issues within the minutes. Thank you so much!