QuickBooks Online Global

Aug. 30, 2023

I am working with Karol today to help me fix the syncing of my receipt and to make sure that all the appropriate taxes are captured. She is absolutely life saver and so helpful. I give her 100 stars

Aug. 30, 2023

There's quite a lot to the app, but the support is first class. I've used their live chat today, and I've had quick replies and questions thoroughly answered by Lori who really understands the product. She helped me about a problem we were having with PayPal, she identified the issue and provided a solution, and set up a support ticket so I could share the solution with out book keeper. I can't see why you wouldn't use this app if you use QuickBooks, it makes life easier.

Aug. 29, 2023

Ronnie just help me to figure some issues i add, the service was quick and 100% personnalized. Really recommend the customer service

Aug. 29, 2023

I have had a great experience using QuickBooks Online and Support BEN is the best. He helped me with my syncing issues and saved me a ton of time exporting from Shopify! Thank you so much.

Aug. 29, 2023

The app is easy to use. I was pleasantly surprised to have the opportunity to interact with Sherwin. Sherwin's assistance was invaluable in resolving the issue I faced concerning the Business Validation Error. His knowledge and dedication truly made a significant difference. Many thanks for the exceptional support!

Aug. 29, 2023

The app helped in updating our new QuickBooks software with sales going back 6 months. The customer service person I was lucky enough to speak to, BEN, was fantastic. I could sense his passion from the screen. He was really patient and even though the app said we could only sync back 30 days, he was kind enough to ensure we got all the data going back 6 months into the software. It saved me a lot of time and he was brilliant and remained online all through the process. I am very happy. If the product performs as well as the support service then i am confident i will have no issues.

Aug. 28, 2023

The live tech support service was fantastic and allowed me to continuing working into the evening as I started my chat at about 8pm in the evening. David, the tech support that answered the chat bubble, was incredibly patient and took the time to explain the changes needed along with screenshots. He was able to quickly help me resolve an issue with the configuration, clear the outstanding sync issues being experienced, and show me how to fix it myself in the future - all in less than 15 minutes. Kuddos to your customer service, David!

Aug. 25, 2023

The support service is great! They have solved all my issues immediately and SHERWIN was very patient and helpful. He not only solved the connecting issues, but also took the time to explain why it was not working.

Aug. 25, 2023

Customer support is unbelievable! I chatted in to get some help (due to my own non-tech-savviness, not because the app is confusing.) Rom answered my chat request immediately, and was polite, professional, and patient with my silly questions. They literally had me sorted out within 60 seconds of typing my question. Really looking forward to using this app to streamline my business, and I know I'm in good hands and will be able to get any future support I need quickly! Thank you again Rom, you're a star!

Aug. 25, 2023

Thanks to (ROM) I was able to connect two Shopify stores to my Quickbooks. However, I wish I could connect both using just one app.

Aug. 24, 2023

I had some challenges getting the OneSaas system running, but, Rom was able to patiently guide me through the process and help me test each feature. Now I can get back to working on the business side of things, this technical challenge well in hand.

Aug. 22, 2023

Not being very tech savvy I got in the chat and Karol immediately helped me link my quickbooks to shopify and then offered to help synchronise it all

Sept. 26, 2023

Paul was able to help me through some issues I had getting it set up but all good now! Thank you Paul Had to get some help after I messed it up and needed some errors fixed. Sherwin was amazing and handled it right away.

Aug. 22, 2023

This app is very comprehensive but a bit overwhelming a first. I was having issues troubleshooting an error and Sherwin fixed it for me within minutes! Great asset to the CS team

Aug. 21, 2023

J'avais de la difficulté à me brancher mais grâce à l'aide de Sherwin j'ai pu me connecter rapidement merci pour ton aide. Efficace et courtois!

Aug. 21, 2023

Excellent service and help from DAVID! Helped me solve the problems I had with connecting to my Shopify store and he helped me sync the data from my Shopify store.

Aug. 18, 2023

Would totally recommend, SHERWIN gave great app support and it works great, will continue to use for a long long time

Aug. 18, 2023

Great customer support by David. Great help in jump starting and simplifying the whole integration process.

Aug. 17, 2023

I have a US-based Shopify store and recently this application was removed for new downloads for US-based stores. I reached out to OneSaas support and was prompted to start a live chat to request access to this app. I explained my goals for using this application, which included syncing customer contact data between Shopify and QBO, generating invoices in QBO using customer data for orders labeled as Pending in shopify and syncing new products from shopify to QBO. I was helped by a very nice and knowledgable support associate named Karol who answered all my questions and guided me through the process. I have been happy so far and find this app and the service to be fantastic. Thank you Karol!

Aug. 16, 2023

Very good synchronization between Shopify and QBO, and ROM's support is super awesome! He helped us with expert advices.