All reviews

Rating Breakdown

  • 5
    93% (2,664 ratings)
  • 4
    6% (185 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (21 ratings)
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5 / 5 Share

Dec. 27, 2023

Great support from Rom. He helped me to understand how to set up the integration properly

Using app

About 22 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

The app is very simplistic and easy to use. I'd recommend this app to my friends too! The customer service is very good too. Thank you Rom! <3

Store

FINN

Using app

31 minutes

Total reviews

9

Average rating

4.9

5 / 5 Share

Dec. 27, 2023

Great support from this team! Ronnie has been fantastic since we first started with OneSaas a few years back on a different platform (Woo). They fixed my sync problem with Shopify while I was asleep. I sent one email, and it was all sorted. Thanks also to Rafael, who responded to my emails, and looked into our setup. Rom is also a legend that is super helpful! Love OneSaas!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

Lori Provided me the help needed, perfect support.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2023

Awesome support from Customer Support Rafael. All solved in a blink. So helpful, thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Needed to set up the connection between shopify and QuickBooks, I dealt with ROM who was just amazing, so helpful and talked me through the entire process, extremely happy with how patient they were with me and it was step by step help. Thank you so mcuh

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

We had an issue with a connection to a store. David went over and above to help resolve the issue.

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

We use this app to sync our shopify orders with our quickbooks account. I recently changed over our bank account and ROM was great in helping me with this process.

Using app

Over 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 19, 2023

Sherwin was very helpful and very quick to assist me with my questions!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

great app & very helpfull team DEAN spent more than an hour with me to configure the app & to make sure everything is going well. & Troy really helped to reconfigure all my settings after making it messy from my end. thanks & keep up the good work.

Using app

About 1 year

Total reviews

9

Average rating

4.8

5 / 5 Share

Dec. 15, 2023

Sherwin was very fast and efficient at sorting out my query, thank you very much - great chat support service!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Ronnie was super helpful in integrating my Shopify and Quickbooks - he anticipated all the questions I would have and answered them so easily. Was such a quick and easy process

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

As soon as the chatbox opened I thought about just giving up before I had even begun as I didn't think I would be able to explain what I needed to do or for that matter be able to even understand the solution that would be provided. Rom changed all that! He was super clear, informative, and friendly. An absolute asset to QB.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Rom helped us with the integration, helped with solving the sync issues, and even offered to help set up additional features! Very responsive and friendly, making using the QuickBooks app an even more enjoyable one. Highly recommend :)

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2023

Great support from Rom, helped install and configure a new installation in minutes.

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Ronnie, This guy is absolutely amazing. He spent a few hours with me and we worked through everything that was going on with my connection. I would recommend this to anyone and everyone that uses shopify and Quickbooks.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

ROM was very quick and helpful to resolve my issue with orders not syncing! Thank you very much for keeping me running smoothly!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Rom was very helpful with an issue I encountered with the Quickbooks connector. He diagnosed and solved the problem very quickly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

I came a cross couple of tech issues back to back, and Ronnie was able to help me tremendously. As of today, all problems have been resolved. What a big relief!

Using app

About 2 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Dec. 12, 2023

Sherwin is the best - speedy and helpful!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0