All reviews

Rating Breakdown

  • 5
    91% (2,780 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (46 ratings)

Reviews with Text

  • 100% (3,033)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 9, 2026

Nick was a huge help in resolving a syncing issue on my QBO account! He worked things out quickly and was very kind.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

I had an issue with my QuickBooks account, and Sherwin was incredibly helpful from start to finish. He was patient, knowledgeable, and explained every step in a way that was easy to understand. What really stood out was his professionalism and willingness to go the extra mile to make sure my problem was completely resolved. Thanks to Sherwin, I feel confident using QuickBooks again. Highly recommend his support!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

The app works great for us or has so far, when we had a syncing issue due to some incomplete fields that I hadn't set up initially, I got a very simple walkthrough and explanation of what was wrong and how to fix it. Sherwin was awesome at this and very nice to chat to on top of being helpful.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

Rods has patiently answered all my questions to help me better understand how my Shopify store is connected to QuickBooks.

Using app

Almost 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 9, 2026

Not only has the app been the best app for connecting qbo with our 2 store platforms, Shopify and WooCommerce. But the customer service team, especially Francis, who I always ask for fixes the issue promptly and always gets everything back up and running smoothly while we are chatting on live chat, I don't ever have to wait a day or two its done live right away.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2026

NICK Nick was a great help today helping me clear some data issues aswell as helping me with a new syncing process for my shopify to quickbooks. If i can recommend any support agent Nick is defenitly who you want to talk to hes very knowledgable and very quick he has been an absolute life saver today and Nick if you do read this thanks a million your a star and keep up the hard work, i am a very trick customer in a complex situation and he has listened and helped me to the best extents and i am truly amazed with how quick and all the good ideas he had if i have any other issues hes my number 1 support agent and i will always request for him. Great work and i hope everyone reading this has a lovely day forward.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2026

Store

kubek

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2026

Sherwin was great! He helped me troubleshoot and resolve transactions that were not syncing. He was polite, professional, and very helpful.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

March 5, 2026

Sam was very helpful. Great, friendly service:)

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

Jasmin is patience and good tutor to guide me how to solve the problems that created after the Shopify upgrade. She is so helpful and really take a rather long time to teach me how to do. Steps by steps. Otherwise, we can't fix the problems. Thanks so much.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2026

Chelle was great! Even though we have to wait on developers, she explained the situation and process clearly and kindly.

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2026

Jasmin was very helpful in identifying our issue and resolving it. She made things very simple for us

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2026

Sherwin was great help in resolving my issue with the connector app

Store

Fotobox

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2026

Its working perfectly and all transaction is sycronised. For support during conflicting product setups i was actively supported by the team through their support chat, it was done by Nick on their side. Thanks a lot Nick for the quick and effetive support

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

Nick was great at helping me sort out the errors in Shopify Quickbook's connector. I'll definitely head straight to the support portal https://support.onesaas.com/hc/en-us if I run into issues again.

Store

NTMG

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2026

Sherwin was really quick to help and understood what needed to be done straight away, even though it was a complicated matter. Much impressed.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2026

Francis was very helpful and knowledgeable. He solved my issue quickly and made the whole process easy. Highly recommended!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

Rhica was very helpful and responsive in fixing my Amazon and Shopify syncing issues.I truly appreciate her support and professionalism. Thank you, Rhica!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

Rhica is just wonderful, knowing all the stuff.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2026

Jebran successfully helped us revert back to the old connector after the new one failed and left our accounts in a state! Thank you for your help Jebran!

Using app

Over 3 years

Total reviews

3

Average rating

5.0