All reviews

Rating Breakdown

  • 5
    92% (2,524 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

Aug. 3, 2023

I tried some transactions before opening the shop and immediately encountered problems but DEAN from QuickBooks support service helped me step by step to solve the problems that were displayed. A thousand thanks.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2023

Clarisse was a great help, i was coming in completely blind on how to link shopify to Quickbooks. She took me through each process and helped me a long the way. She was polite and responded so fast. Great service would definitely recommend Clarisse!!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2023

I am new to using this app and Ronnie on the chat support was quick to assist with answering my questions and helping me connect my online store to Quickbooks. Very quick and efficient service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

Just got off the chat line with Sherwin and like all others before, helped me quickly, expertly and professionally. This app saves the business a TON of time and only requires occasional checking. Highly recommend!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

Great app and excellent customer support. Sherwin was very helpful. Recommend as the obvious way to sync Quickbooks Online with your Shopify store.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2023

Thank you Clarissa for assisting with the orders that were missing on our account.The service was fast and professional.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2023

I was having issues integrating my payments with my Shopify to my QBO and Sherwin worked with me to get the issue handled. He stick with me through thick and thin until he had the issue resolved. He kept me calm and reassured me - I never became frustrated because I believed he would see me through and he did! He cleared up months worth of issues that had been created on my end. Yay! Fantastic service from Sherwin! Ask for him by name! :-D

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

I've needed help to make some adjustments and setup some changes to that everything would work out good. Sherwin, Rom and Karol at the customer service were helpful and precise with the help I received. I would definitely recommand this app with it's amazing customer service. Thank you again Sherwin!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2023

Sherwin was very helpful in helping me update the settings in my Shopify app and help me understand how to use Quickbooks. He helped me with other aspects of the app as well.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2023

Dean just helped me out MASSIVELY! He was there within a minute. Couldn't have been better! Give that man a pay rise!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2023

Any time I need assistance QBO Connector help desk is on point and ready with the answers need ( If your lucky you will connect with Rafael) Thanks again QBO Connector team!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2023

I've recently had the pleasure of using the QuickBooks Online Connector on our Shopify store, and to say the experience was exceptional would be an understatement. The QuickBooks Online Connector is an absolute game-changer. The integration process was fluid, easy to navigate, and designed with user-experience in mind. It has proved invaluable in simplifying our bookkeeping processes and providing real-time financial data, allowing us to focus more on growing our business. Yet, what truly set this experience apart was the stellar support we received from Rom. His professionalism, expertise, and dedication to customer service were truly beyond compare. He walked us through addressing some sync issues we had and made the whole process a breeze. Rom's support was the epitome of excellence, making our journey with QuickBooks Online Connector not just satisfactory, but truly delightful. To anyone seeking to streamline their eCommerce operations, I can't recommend QuickBooks Online Connector enough. And if you get a chance to work with Rom, rest assured you're in the best hands. Thank you, QuickBooks and Rom, for making eCommerce a breeze for us!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2023

I received awesome support today from Sherwin using their Chat tool. He helped us find a solution to an inefficient process that had been plaguing our systems for a while, and with his help we are now much more efficient and accurate!

Store

Velaasa

Using app

About 6 years

Total reviews

2

Average rating

3.0

5 / 5 Share

July 25, 2023

Once again their customer support has helped me. They are prompt, efficient and always polite/knowledgeable. Next level service from Rom. Thanks again for your help!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2023

This connector works great. It is an integral part of our business. Rafael went out of his way to take care of our problem! Great customer service.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2023

Great app for syncing stores. It works for Canadian customers selling in USD as well, just takes some time to setup correctly. Sherwin was amazing in helping me get everything up and running, so far so good!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2023

Ben has been very helpful attending to our problems and providing detailed solutions while being very courteous.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2023

Ben's exceptional customer service truly impressed me. He was incredibly helpful, patient, and knowledgeable throughout our interaction. His prompt responses and willingness to go the extra mile made my experience outstanding. I couldn't be more satisfied and would highly recommend seeking his assistance for any future queries. Kudos to Ben for a job well done!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2023

Even though it says this app isn't compatible with my shop, I've had it installed for awhile now. It's not the easiest thing to configure, and for awhile I had daily error notifications that I could not fix, making a bit of a mess in QBO for me. I finally reached out to customer service for help after my accountant couldn't determine the issue or fix. I gave them access to my shop and they configured everything for me and then when I had another error message, they fixed that as well. I'm super pleased with the help they've provided me, and the app service overall. If you're using QBO and Shopify, this is a great solution.

Using app

Over 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

July 20, 2023

Karol helped me so much, im really happy with the app! thanks to Karol i was able to get shopify orders into the qbo platform which was quite difficult if you dont know what youre doing.

Using app

5 days

Total reviews

4

Average rating

5.0