All reviews

Rating Breakdown

  • 5
    92% (2,524 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

July 20, 2023

Troy is awesome! He is very patient, listens to all my concerns and guides the right way to integration.

Store

ShweBiz

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2023

Have just completed the sync between Shopify and QBO, the process is pretty good however understanding the nuances is not so clear, having Pauls assistance in setting up the connection, then testing to make sure all was working is most excellent service. Paul was patient and made sure it all worked. Highly recommend the connector and the support team. Thanks so very much Paul. Cheers Michael

Store

EzyPets

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2023

Messed things up while synching my quick books account with Shopify, but Karol from support helped me out super fast (not even taken 10 mins) and got everything sorted and made it running. She was very supportive, attention to detail, on top of everything, double checked with me all configurations just before she proceeded, and overall very impressive. Thank you Karol

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2023

Customer service was 5 star! i was reluctant to install the app at first, but as soon as i sent an email Sherwin was right there with a reply and guided me thru the entire process. was a couple of issues syncing up the store but was resolved in minutes! So far so good, very happy with the support so far

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2023

Rom was very helpful!! He solved all my question. And explained very details on the functions. Good job!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2023

I just wanted to say that I really appreciate how intuitive this app is. It's so easy to use, even for someone like me who isn't very tech-savvy. I also wanted to mention that I had a question about how to use the app, and I contacted support. David was very helpful and got back to me very quickly. He answered all of my questions and even went above and beyond to help me out. I'm very happy with this app and I would definitely recommend it to others.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

I needed help regarding an error (code 6000) - ROM promptly helped me with rapidity and accuracy. It took him just few minutes and all was repaired. Very good customer service. Thanks ROM !

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 17, 2023

Great product! Have used it for a while in an old store and Sherwin helped me to build a new connection

Store

OMAS

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Very helpful service and support from David, Sorted out the issue and provided links to answers for other questions

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2023

Troy was an excellent representative and helped me solve my issues! really happy with the service. Thanks Troy.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

Sherwin was great - very attentive and helped me get the job done. This is a great product and it is great to have such a fast service that is attached to it.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2023

We are very pleased with how well this app keeps our Shopify Store and our QBO records working together. We have also had very good customer service when we have had questions. Sherwin helped me today and assisted quickly and professionally.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2023

Very useful app, and saves a lot of time. I messed things up by recreating my quickbooks account and messing up all the links in the backend, but Rom from support helped me out super quickly and got me back up and running. Note to anyone reading, you're going to have issues if you ask Quickbooks to start over after installing this app. I would install the app only when you're sure your quickbooks is setup how you like. Anyway, good little app and super fast and professional support.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

Paul was tremendous in helping with the setup on this. He went the extra mile and way beyond the call of duty to help with the request with the OneSaas integration. 5 stars.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

David has been very helpful to me. QBO is always helpful when issues arise, and I appreciate it a lot.

Store

BIGTENT

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 12, 2023

Working with ROM is a real pleasure! His patience is very appreciated considering I am a beginner with QBO and not very good with computers in general. He takes the time to explain things from the beginning si that I actually understand what I am doing! Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2023

Recently, I had a pleasure to chat with Karol as I needed assistance with Sync between Shopify and QuickBooks. I was very impressed with her knowledge and fast response. Karol was able to help me to navigate both Apps and finish the work seamlessly . My overall experience was amazing and I'm thrilled to received such a great support.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2023

I had the pleasure to work with Sherwin. The support was exceptional. The kind of interactions that re-assures my selection of working with the QB solution. Exceptional! Keep up this amazing job. LH

Store

Aspira Breath

Using app

34 minutes

5 / 5 Share

July 11, 2023

I installed this on my Shopify app last year but haven't had a chance to set it up until recently. I'm clueless about any Accounting apps so i wasn't sure what I was doing. David from Customer Support was very helpful and patient and my integration issues were resolved in no time. App is straightforward after all! Highly recommend!

Store

Woof Pack Online

Using app

8 months

5 / 5 Share

June 18, 2024

Thanks so much Nick for all your help today!!!!

Store

Café Barista

Using app

12 months