All reviews

Rating Breakdown

  • 5
    93% (2,662 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,865)
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5 / 5 Share

Sept. 9, 2024

Nick, Is very knowledgeable. He identified the problem and was able to get the issue fixed seamlessly. I am very happy with the customer service I received from Nick. He deserves a raise! :)

Using app

Over 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 9, 2024

Paul was amazing. Caught me at just the right time when I was struggling with a sync and helped me get everything back on track!!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Paul was great help and he really knew his stuff and offered to help at a later convenience too which is great!

Store

Unndr

Using app

About 1 hour

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 9, 2024

Great service and support from Karol who fixed my issues quickly and efficiently.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2024

Thanks David!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2025

For the most part I've had a positive experience synching shopify into Quickbooks. There are a few strange moments when products duplicate and I end up having to manually tidy up my products/services list to make sure products map to the correct income categories for accurate reports, and a couple of strange tax mapping issues, but it's all leaps and bounds better than the days when I had to enter all of this info manually from emails into QBO (2013, I don't miss you at all *lol*). Thank you to Lori for providing tech support today making sure I my account was correctly moved to the new QBO Global. Much appreciated! ////// Update Jun 29 2025: I noticed a few shopify orders weren't synched into QBO so I went to the app page to re-initiate, and for whatever reason they still weren't going through. Unexpectedly, Nick appeared in the chat and offered to fix from their end --- problems solved :) thanks so much! Wasn't actually expecting anyone to help at all -- a pleasant surprise :) I've been a OneSaas user for many years; the switch over into Shopify Connector worked out nicely and continues to perform effectively. Thanks!

Using app

Almost 9 years

Total reviews

13

Average rating

4.5

5 / 5 Share

Sept. 6, 2024

Highly recommend this app. I had a few issues with syncing to QB and Dean was super responsive and incredibly helpful in answering my questions quickly today and in resolving the issue. Thank you!

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

Karol was a great help today! A seamless transition to the new sync app.

Using app

Over 5 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

NICK was super helpful and very informative on the integration process. He fixed all my issues was a lot of help. Awesome!!!!! Recommended.

Store

SBNT

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Lori was great - really patient and helped me make sure everything was set up right and been backdated the integration to when we started trading which is going to save us lots of time and hassle.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

This app does what it needs to do. Sherwin was very helpful in connecting my accountant as an admin to the account.

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Sherwin from QuickBooks has been an absolute game-changer! They made setting everything up smooth and easy, guiding me every step of the way. Their knowledge and patience are unmatched—couldn’t have asked for better support. Thanks, Sherwin!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

I was unable to sync my QuickBooks account with my Shopify store. Lori was able to identify the issue straight away and help me resolve the issue and set the account up correctly. Amazing customer service. Thanks again Lori

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Troy was so helpful in navigating my complicated situation - great communication thanks!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Great customer service!!! Thanks Dean

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Sherwin was such a great help today! They fixed our problem quickly and it was a pleasure chatting with them.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

I had issues syncing shopify and QB... BEN was a lifesaver... problems solved. He was very patient and encouraging! Thank you!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Dean helped with our migration and things are working as they should

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Sherman was great in helping to get the app installed

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Sherwin was very helpful in getting us to migrate over to the new app!

Using app

5 days

Total reviews

4

Average rating

5.0