All reviews

Rating Breakdown

  • 5
    92% (2,526 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

May 30, 2023

Sherwin was a pleasure to work with. He was prompt and helped me get everything in order. I wish I made the switch sooner as the process was fast and easy.

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

Great support from Rom, much appreciated! He helped me link my shopify account to quickbooks fast & easy.

Using app

About 12 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 30, 2023

The "Shopify Connector by Intuit" app is truly fantastic! Not only does it seamlessly integrate my Shopify store with Quickbooks, but the customer support provided by Karol is outstanding. Whenever I had a question or encountered an issue, Karol was there to assist me promptly and effectively.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

Big shoutout to Ronnie for his profound knowledge that enabled him to navigate the intricacies of the integration process effortlessly. He ensured all the data and transactions between Shopify and Quickbooks were synchronized accurately. Thank you again. Love Quickbooks for saving me valuable time and effort.

Using app

12 days

Total reviews

8

Average rating

4.9

5 / 5 Share

May 24, 2023

I was able to connect Shopify with QuickBooks Online without any issues. Once connected I had quite a few errors with syncing sales, tracking inventory and payouts. I used the chat box on OneSass to contact support. Ben was our agent and knew exactly what to do. He walked me through step by step and we were able to fix all the errors very quickly. I am not tech savvy but his instructions were clear and easy to understand. I always dread having to contact support but I was thrilled with Ben's help.

Store

Talii

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2023

Amazing app that synced my orders and payments from Shopify to Quickbooks online. Fantastic customer support as well! I received very timely and helpful assistance from Ben as I integrated my store with QB Online!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

Fantastic customer support! I received very timely and helpful assistance from David as I integrated my store with QB Online!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2023

Wow !!!! this is CUSTOMER service. I have so many questions to understand well the QBO connector and Ben at customer service answered at every questions. He knew exactly my problem was and was a really good help for me and our customer to reach the accounting goal we want with the connection beetween QBO and Shopify. I really recommand their customer service. Thank a lot Ben you really help us. LEONARD WEB AGENCY

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 19, 2023

David did an awesome job helping me out with a syncing issue. It's great knowing that every time such an issue comes up I can have it resolved quickly and easily with the help of the QuickBooks customer service folk. Much appreciated!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2023

Karol was excellent tonight! Fixed a account - import issue very quickly. This is a great reliable app. They continue to offer outstanding support. Quick and easy to fix the little things. Thanks Ben. Great Job!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2023

Sherwin really knows what he is doing, he solved my problems and did it in record time. He really came through for my company. Will definitely be messaging them if i run into any more problems, hopefully i get Sherwin again cuz that was awesome.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2023

Ben was extremely patient with my setup. Super helpful and answered all the questions I had. It's incredibly important to have someone responsive and knowledgeable on the other end of a chat! I appreciate the service, it was a great first experience.

Store

Barkus

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

Sherwin was extremely helpful today in getting our second store setup for wholesale. Thanks again Sherwin!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

SHERWIN was very helpful, quick, and polite. I was satisfied with her service. Thank you very much!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2023

Sherwin was amazing and super helpful. Made a fix to our account within minutes! Fingers crossed for you that you have the same experience as myself.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2024

Fourth time: Sherwin helped me with synchronisation. Thanks a lot Sherwin for giving the best customer service. Keep up good work. Third Time: Karol helped me recently in synchronising all our invoices. She was very good in her work and provided me with support whole heartedly. Thank you Karol. Second time: Paul helped me second time when i was struggling to sync the order workflows from shopify to QBO. I am writing to thank Paul for helping me today with syncronizing issue. I wasn't sure as i was very new to this. Paul helped me wholeheartedly and patiently while i was trying to work it out. Paul not only helped me but also gave me additional information and corrected errors on my workflow. Thank you so much Paul for helping. I couldn't have done it without your help. First Time: Rom was very helpful. I wanted to check if my data is deleted from shopify app so i can start a fresh. Rom helped me quickly, efficiently without any waiting time. He answered all my question and send me detailed explanations with screenshot. He also provided me with a guide to go through in future in regard to shopify integration with quickbooks. Thanks a lot Rom. Excellent service.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

Super helpful with their support Karol, take about 10 mins to resolve the sync issue regarding to the create new product from Shopify and sync it to quickbooks.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 16, 2023

My most recent interaction was with Karol which was awesome, love dealing the everyone, anytime I have a question they have yet to disappoint they answer right away and help out every time, unlike Shiopify which tells you thank you for the feedback we will send it to our developers.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

I received an e-mail saying something was wrong with my connection. I logged in and noticed quite a few transactions hadn't synced, despite being paid. I jumped on chat and within just a few minutes Karol sorted the whole thing out!

Using app

7 months

Total reviews

2

Average rating

3.5

5 / 5 Share

May 15, 2023

Rom was great in helping me fix sync errors. Made a process that would have made my head spin very easy. Thank you!

Using app

6 days

Total reviews

5

Average rating

4.2