All reviews

Rating Breakdown

  • 5
    92% (2,526 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

May 12, 2023

im new user on Quickbooks, Paul on the support was so much helpful and know what really each user needs i appreciate his help and his guide steps thank you so much Paul ......

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2023

Great app to work with to handle my hustle in managing my account as i need to focus on strategies rather than spending time on managing accounts. so QB had reduce that work load and gave my extra hours. I had some issue in integration, and this was not a problem as Rom was there, a super intelligent and supportive who handle my issue and guide my properly and also had helped my more which i asked for as its saves my hours in coming integration problem. Thank you Rom

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2023

Dean was absolutely fantastic providing a resolution to our issues. The app is OK and its free so actually its OK.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 11, 2023

I am happy to provide a review for Ben, a customer support representative at Quickbooks. I had the pleasure of interacting with Ben during a recent account set up, and I must say that he exceeded my expectations in terms of customer service. Ben was extremely patient and understanding throughout the entire process. As someone who gets easily worried about accounting-related matters, I was grateful that he took the time to simplify the process and explain everything in detail. He was thorough and walked me through every step, ensuring that I understood each concept before moving on. What stood out most to me about Ben was his willingness to spend over 40 minutes with me, ensuring that everything was set up correctly and to my satisfaction. His dedication to helping me was evident, and I appreciated that he went above and beyond to ensure that I was comfortable with the process. Overall, I had an excellent experience with Ben and would highly recommend him to anyone in need of customer support at Quickbooks. His knowledge, patience, and dedication to helping customers are truly exceptional, and I am grateful for his assistance.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2023

Sherwin and Paul were a big help with resolving an issue we had with our order validation and tax mapping causing orders to not appear in QuickBooks. It was an amazing pleasure to work with them!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 11, 2023

It works very well in Australia; it is cheaper for Shopify users than the beloved Xero. Support is excellent, I had so many issues, and Ronnie could sort things out in a blink of an eye. Recommend

Using app

9 days

Total reviews

6

Average rating

4.7

5 / 5 Share

May 10, 2023

Honestly, I wasn't too sure how to use this app when I first got started as I'm new to bookkeeping and accounting methods in general. Rest assured the Intuit/One Saas customer support team is super helpful. I spoke with Dean and he navigated me through setting everything up and clearing away any errors I came into contact with.

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

May 10, 2023

Great support team, great job Paul, He help me a lot for setting up my integration. I was able to setup seamlessly with the support given. I really appreciate their service. Thanks

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2023

Ben at QuickBooks is so nice and helpful. The team is very fast and friendly! Great company to work with.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2023

Great support team, great job guys especially Lori, I did't need to explain much, smart support direct to the point

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

SHERWIN was amazing helping me installing the app and configuring it. He was very knowledgeable and quick answering my questions. Thank you SHERWIN! :)

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

I had an integration concern and was bounced around from other parties. SHERWIN and RAF stuck with me until my question was answered. Very helpful.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 4, 2023

Rom was extremely helpful in resolving my issue with the syncing I had with payment fees. He made it easy to understand and guided me throughout the whole process.

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 3, 2023

Fantastic customer support. Ronnie was great at helping set up and import all previous orders from shopify to quickbooks

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2023

Had some inventory syncing problem with QuickBooks, but Rafael was able to walk me through the problem. Thanks!

Using app

14 days

Total reviews

5

Average rating

4.6

5 / 5 Share

May 2, 2023

Excelente trato brindado sherwi es una maravilla para solucionar nuestras dudas quede 100% feliz con el servicio brindado

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2023

Ben was amazingly helpful. Best customer service by far of any app I have used on Shopify. Easiest 5 star review of my life. Thanks again Ben!

Using app

19 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2023

Lori was of great help with getting us back on track with helping us sync everything together. Great customer service!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2023

Sherwin was fantastic. He went above and beyond to resolve my sync issue. I could not be more pleased with the amazing customer service Sherwin provided.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2023

Rom is the best! I was helped every step of the way and Rom made my connection with shopify and qb seamless. Highly recommend using this app, you won't need zapier. Made my life so much easier! Hope you get Rom on the other side of the chat.

Using app

About 5 hours

Total reviews

2

Average rating

5.0