QuickBooks Online Global

May 1, 2023

David helped me and fixed my issue fast and with such pleasant service. I didn't think it was a simple thing but he got it done. Thanks David!

May 1, 2023

The support is always reliable and prompt. Sherwin helped me with my issue today and withing minutes I was back to work.

May 1, 2023

I had an issue synching some transactions from my Shopify store to Quickbooks Online. Sherwin asked my chat and resolved my issue in seconds. It has to be one of the quickest and easiest customer service calls on record. Thanks Sherwin for being a superstar.

April 28, 2023

I was overwhelmed by the complexity of beginning my journey with not only QB but also how to integrate and the customer service associate Rom was absolutely outstanding. So patient and understanding, explaining everything to me in detail and going through each and every step to help. Even providing screenshots to show exactly what I needed. I am so happy it is now all working thanks to Rom and their amazing customer service. This has elevated this app to 5 stars

April 27, 2023

David was fantastic in helping me after I deleted some transactions. Thank you for all your help resyncing my cash receipts. The app works very well to sync Quickbooks online to Shopify. The only thing I would recommend is Sales Tax options. We pay our local sales tax, but Shopify takes care of the others.

April 27, 2023

DEAN was fantastic, patient and very helpful! I was very confused with QB and he simplified it for me!

April 27, 2023

Quickbooks online comes with a OneSaas Connector portal to connect services such as Etsy and Shopify. I had a support member called Ben send me a message through the interface as I was setting things up and help me with my questions. That's fairly astounding service and has greatly impressed me that this company is really aiming to achieve the best service they can.

April 27, 2023

Fantastic app and awesome support. I had trouble mapping my data to quickbooks and Ronnie to the time (about 30 minutes) to walk me through everything and make sure I was all up and running. Well done! Quickbooks is a no-brainer for any Shopify store owner.

April 26, 2023

Troy was so helpful and patient helping me sync my shopify store with quickbooks! Highly recommend this app

April 26, 2023

I had issues with my QBO account and had to create a new one. Lori was very helpful with getting my syncs created again. Great support

April 26, 2023

Sherwin has been fantastic and help me very quickly and efficiently! thanks! I was blocked in the app and she resolved the issue very quickly!

June 22, 2023

I have been dealing with some sync issues and couldn't figure out how to fix them. I contacted chat support and was lucky enough to reach Karol. She was able to not only fix the issue, but she told me what the issue was so I could fix it myself in the future. I wish I had reached out sooner! A+ service. No waiting in a chat queue or speaking with a bot. Outstanding! We need more people like Karol in this world!

April 25, 2023

Usually, I do not write reviews (positive or negative), but as one of the customers using QuickBooks and Shopify connector, having Sync issues with error messages, I decided to leave one to share my experience. I was so lucky to connect with SHERWIN. Very nice, polite problem solver :). Nowadays, we do not experience good customer service, but Sherwin helped me to resolve my sync problems in a matter of minutes from start to finish. Thank you, Sherwin. I am glad that we have such a great support.

June 13, 2023

I had some issues with syncing in QB and Ronnie helped me out and explained the issue clearly. I thought it would take hours but only took a few mins to fix everything. Thank you so much, Ronnie!

April 24, 2023

I dealt with Sherwin for a better part of a day as we were syncing a large new client of mine from January-April. They even made an exception for us on how far back they would go. We were in the middle of a transition from QBD to QBO and it was essential that this integration worked for my client as they over 500+ products and inventory is reconciled between both systems. We did lots of testing and multiple syncs and they helped me work through all the errors easily, with screenshots and guides of what to do as we were testing and correcting. They were the upmost prepared for me and I feel like they were ready for what I thought was a large project! Myself and the client are very happy. Highly recommend this app for the amount of time it will save.

April 24, 2023

I was having difficulty and getting lots of sync errors. Rom provided excellent customer service. He was patient and walk me through everything from start to finish and my issues are now resolved.

April 21, 2023

Lori was incredibly helpful in getting my account set up. Would recommend! (Especially if it's Lori!)

April 21, 2023

Clarisse was super helpful and made my day. I have been using this software for more than 5 years. Always impressed with how dedicated the team is.

April 20, 2023

I was about to connect it and got confused with all the stuff I could connect and sync. I noticed there was a chat bot, so I chatted in and chatted with Troy. He was super fast and extremely helpful! He asked what I wanted, and he ended up doing all the work for me on his end and got everything synced that I wanted synced. Thanks Troy!

April 20, 2023

I like this software it seems to work as advertised and if you ever have any issues they are happy to help. Best customer support I have ever had, Thank you so much SHERWIN