QuickBooks Online

New review May 2026: Vinny was a great help tonight as I struggled with getting used to the new version of the app. Thanks for the screen shots and the your patience as I worked through the steps. The tech call was a breeze! No more manually entering invoices! This app is going to save me so much time! I logged onto support chat for one small question and Ben was a huge help! He was knowledgeable and quick to reply to my original question and continued to walk me through the syncing process. Best customer support experience! Thanks Ben!

Super impressed with the QBO app, integration and the help I received from Nick. I had an issue that I created due to some setting changes however, with one quick email, Nick had it all fixed really quickly.

great support; Ben & Francis from customer support both very helpful, fast and precise answers one more time Francis helped a lot, thank you, great job!

Great help from Francis, proactive and clear.

Excellent support for the setup process - shout out to NICK :)

Super helpful Nick, thank you for your support.

This app is crucial in sending sales from Shopify to QBO. I have never had a problem in 5 years. Sherwin was very speedy and new exactly how to fix my problem to get the two programs to connect again. Thank you Sherwin!

Great app and integration. Also, Ben was incredibly helpful in assisting me with syncing QuickBooks and Shopify. He was knowledgeable, patient, and made the process seamless. I really appreciate his support and expertise.

NICK has been very helpful in connecting my QBS to shopify with quick replies!

Sherwin was very helpful. After talking to several Quickbooks Advisor he was the first one to explain the issue. Thank you!

Quick and effective service. Thanks Sherwin!

Nick did an amazing job supporting the integration!

Nick assisted me in setting up bank clearing accounts thereby clearing my errors in the sync feed between Shopify and QB

I want to second the one star reviews of the past few weeks. The new app is non-functional for our business. Our product mapping primary key between Shopify and QBO was the SKU number, but the new app no longer has this feature. Now we have to manually review each Shopify transaction and add the correct product and the correct class. It's not worth spending that much time. I would love to move back to the old integration app. UPDATE: After working with Jiji, she was able to reactivate the OneSaas integration platform again. I still need to do some work to reenable it, but I appreciate her help a lot through this.

Nick knows what he is doing. Very good.

Nick was amazing. He helped us resolve all the issues related to the connector sync. Thanks guys for the support.

So far so good. We had lots of questions on the initial integration but Ben was quick to answer our questions in the live chat and help us resolve our questions.

Sherwin was great - cheers

Great experience with customer support, Ben was VERY helpful, and quick to assist me setting up the integreation! 10/10

It is very easy to set up but I wish the fees would come in better. It's an overly complicated entry. Ben at customer service was great!!