QuickBooks Online Global
Sync your sales channel with QuickBooks Online (Global Only)
Rating
4.9
feedback
2,747
chart
#95
All reviews
Rating Breakdown
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March 28, 2023
I had an issue with connector today and I reached out to the customer service for help. Luckily I got connected to ROM and let me tell you it was the best customer service experience I ever had. The patience, the detailed instructions, the dedication to help. This experience really made my day and I'm thankful for Rom's help.
March 28, 2023
I had issues with syncing between Shopify and QBO and Sherwin from connector jumped on to help. He was so fast and so helpful. He solved all my issues and he even educated me on a few points to do with connector and QBO. Once finished he gave me some links to QBO for me to learn more. Great help!
March 28, 2023
I had quite a few issues trying to get things to sync because of how the chart of accounts was set up. I got on chat and Rom answered almost straight away, stayed with me for over half an hour and got everything working. Honestly great service! And now it's much easier for me to record the fees with the shopify payouts and make sure everything is done correctly.
March 27, 2023
Thanks David from customer support. i was looking for functionality to integrate two shopify ecommerce store (under one account from shopify) to be connected via QB connector in one single account. MR. David has went with me step by step with photoshoots from my account with patience and professionalism till i confirmed i am satisfied with outcome. that make me more satisfied with exceptional customer support that QB not only the distinguished features and ease to use they have.
April 4, 2023
Quick response and support from David on chat. Identified my set up issue immediately. Thanks again!! Ben helped on a second issue and was also very quick and helpful
March 27, 2023
Ben was an excellent support to help map our orders when I was stuck. He went out of his way to make sure the process wasn't intimidating. Thanks, Ben.
March 27, 2023
Thank you Rom for your patience in helping me through the setup. I'm brand new to QB and without Rom's help would have been making wrong decisions. Thank you for making my life easy!
March 27, 2023
I love this app and it is easy to use. I did manage to do something silly though when setting up products. I reached out to support and go the amazing Rom to assist. Rom was all over the problem instantly, sorted it out instantly and I was utterly impressed by how quickly my problem went from me thinking I would have to start from scratch to be completely fixed. Rom you are wonderful and thank you so much.
March 24, 2023
Sherwin provided exceptional assistance in helping us integrate the app into our store. Despite the app's unavailability in our region initially, he promptly resolved the issue. The app is fantastic, and his support was outstanding!
March 24, 2023
Paul gave us amazing tech support this morning, fixing our sync issues with Shopify, due to some errors we had made in product coding. He spent a great deal of time walking me through the issues and researching them and then had the ability to fix them. Thanks so much Paul for your great customer service!-Patti B
March 24, 2023
Rom was extremely helpful and professional in setting up the app and making the connection. It was so quick and problem free. Thank you very much.
March 23, 2023
Rom was extremely helpful in setting up the app and making the connection. It was so quick and problem free. Thank you very much.
March 23, 2023
I contacted support about a "6000" problem and Sherwin was able to quickly fix this and get our orders transferred.
March 23, 2023
Thank you to Sherwin - absolute excellent support - I cannot praise the QBO Online Global Connector enough and the service is awesome. Sherwin has helped us with a very big installation and the result is amazing. Cannot recommend enough
March 21, 2023
Ronnie is great, very helpful! Helped fixing my sync'ing issues and was able to address my other issues as well.
March 21, 2023
Dean was super helpful on assisting with errors we were getting on syncing shopify and qbo
March 21, 2023
Great app and also brilliant service. I contacted Sherwin about a problem I was having. Helpful and courteous. Really happy and glad its all sorted. Thanks :-)
April 9, 2024
This is the exact app we needed to sync our Shopify data with QBO. There is a good amount of control so you can set exactly what and when it get's synced over. We are able to just sync unpaid orders in Shopify so we are able to invoice in QBO. When I had an issue with the connector showing an error I used the live chat support and Clarisse was able to quickly fix my issue. Would recommend. Update: Needed help again and David was able to fix our issue in less than an hour of writing an email.
March 15, 2023
Exceptional customer service was received from Lori and her team as they quickly added my country so I was able to successfully connect my store to my QB account. Highly recommend for the convenience and efficiency!