All reviews

Rating Breakdown

  • 5
    92% (2,526 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

March 15, 2023

Excellent customer support by Mr Rom, I would recommend him as he solved all of my issues very promptly

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

Excellent service and support by Sherwin. The app saves so much time and is vital to communicate between QuickBooks and Shopify.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

There was an email stating a workflow problem, and being a newbie, I didn't know what that meant exactly. I was able to connect with Quickbook supports, and the customer service agent Ronnie was a tremendous help. I was under the impression once I added all my tax information, that would be it, however, I had to go to the app and set taxes there as well, which is missing information upon setting up the app integration. As a newbie, this wasn't very clear as to why my transactions were not integrating. It was really a quick fix. Also having a customer support agent, Ronnie at midnight after my night job, working on my side job before I relaunch was an incredible surprise. I am super grateful for the support of Ronnie. Ronnie was very patient, informative, and professional and we resolved matters quickly. I even learned from the experience. Bravo! It's a great app, and definitely an asset for business to have that integration.

Store

ESPĒ

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2023

Sherwin was very helpful and sorted out an issue of sales receipts vs sales invoices seemlessly! Excellent integration and service thanks guys!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2023

great service! ROM is patient and helpful, fix the inventory issue quick. will recommend to my friends to use this app. Thank you very much!

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2023

Sherwin was an absolute super star, knowledgeable, quick at resolving my issues, and polite and professional throughout. I would 100% recommend this service to every QBO user.

Using app

6 months

Total reviews

7

Average rating

4.1

5 / 5 Share

March 13, 2023

Great service from Rom! He's always very helpful and quick to respond to my queries! Thanks for all the help

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

March 10, 2023

Ben was a great help with a synch problem! Happy to have a quick resolution. Overall the app works well for us.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2023

Sherwin reached out to me offering his help with our sync problem, I didn't even had to contact them. He fixed the issue in a minute. Great customer service!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2023

Troy in support was brilliant with his help. highly advise anyone to use this app as they are a company worth supporting. Very good product and backup service

Using app

Over 1 year

Total reviews

6

Average rating

4.7

5 / 5 Share

March 9, 2023

Serwin was very professional, competent and helpful! Amazing job and app highly recommended to any e-commerce.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2023

Had an incredible time with ROM assisting me! Super helpful and efficient! Connected and synced all our products, incredible guy!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

very straight forward and pleasant experience. Sherwin ( customer support ) made it happen. very happy. Did I mention Ben.... best customer support of all time.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2023

Très bon et rapide service client par Ben. Connexion et prise en charge du problème dans la minute suivant le début du chat. Excellent service.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2023

David is a great help in spotting the mistake I made with the connections. Guidance was very detail-oriented and visual, with screenshots. It was very time efficient, and my sync problem between Shopify and QBO for my invoices was settled promptly.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2023

Amazing! Quickbooks does exactly what it says on the tin & Rom on their support team had me set up to sync to shopify in no time, even after id broken a few things!

Store

V + Me

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2023

Sherwin helped me so well with my enquiry. I was so happy with the result! I would definitely recommend this to my friends and colleagues.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2023

I just wanted to say thank you to Sherwin. Have helped me with my integration on ebay and sopify. taxes and vat issues. Very good customer suppor in the live chat. Much better than emial support. Not the easiest app to use but overall like quickbooks. Thank you agaian.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

I have been very happy with the assistance provided by Karol in trying to resolve an issue I have with syncing data between Shopify and Quickbooks Online.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2023

Rom was great and very helpful. My question was quickly answered and the issues I was having were solved.

Using app

About 2 months

Total reviews

1

Average rating

5.0