All reviews

Rating Breakdown

  • 5
    93% (2,661 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,864)
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5 / 5 Share

May 30, 2024

Today, I needed some help to resync some orders that had numbering error due to bad config in the connector....Thanks to BEN, he give great support and help fix the issues right away, very patient and fast to get the solution! Great support! Thanks again BEN !!! I also had another session with DAVID, same great support! Thanks to the team! Impressive the way issues get resolved fast and clean! They both know the product very well, well as expert!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2024

This is the best App that integrates with QBO for Shopify. And Customer Service is AAA+++. Sherwin just helped and was awesome!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2024

I contacted Support for an Shopify/QBO integration issue and was promptly connect with BEN. He spent a good amount of time working with me and helped me understand the app. As well he patiently helped me to reconnect the Shopify App to my Clients QBO account as these was an issue with the Client's bank feeds. Excellent service from Ben. Thanks Ben!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 29, 2024

BEN was very helpful in helping me set up Shopify connect and backdated the start syncing date to help save me time.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2024

Some excellent help and support from Paul. I'm new to Quickbooks and I found Paul extremely helpful.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

NICK provided an incredible service helping us sync our Shopify sales data to QuickBooks. The process was fast and efficient, eliminating the long wait times usually associated with customer support. Nick is an expert and deserves a promotion. Thank you for making our bookkeeping easier!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2024

Karol was extremely helpful in finding a solution to an error we were having in real time. She helped our business keep moving! Thanks Karol.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

Great App! Great Customer Support! Thank you Troy!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 26, 2024

Thank you, Troy. Your help was useful. It cleared my concerns and helped me understand how Shopify works with QBO to sync our customers' orders through Shopify. Thanks!

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 24, 2024

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2024

I appreciate the convenience of this app. Setting up in not intuitive but the customer service is an amazing. Lori was great in addressing all my questions.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

Nick was extremely helpful and patient. I would recommend Nick for any of your questions. Thanks Nick!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2024

So happy with this apps. i was having some problem and Ben quickly help me and fix it.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2024

I've been used Quickbook Online 3-4 years. This is excellent accountant and managing stock. Today, When I'm solving the problem. Sherwin chat to me and help me to solve the problem by quickly.

Using app

Over 1 year

Total reviews

10

Average rating

3.0

5 / 5 Share

May 17, 2024

David is really thorough to chat with, and I hope to work with him again as the need arises.

Using app

Almost 4 years

Total reviews

2

Average rating

3.5

5 / 5 Share

May 16, 2024

NICK is the best! super helpful and offfers best practice configurations. Worked with me to test transactions and make sure my integrations were working as expected!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2024

Ben was super helpful, all the support people have been top notch. This software is great!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2024

La escribo en español por que esta aplicacion es GLOBAL sencilla y facil de usar para emprendedores y contadores me comunique al chat por ciertas preguntas y David me atencio excelente y rapido ademàs cabe resaltar que puedes escribri en español y el sistema traduce entonces no hay barrera de comunicacion

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Costumer support was really patient with me to set all things up. I had some concerns with mapping payment and now everything is working fine! A big thank you to Dean and Troy :) I just spoke with Sherwin because I was having some issues with pushing my transactions and he helped me very well ! Everything was all set in a few minutes :) Thank to you Sherwin !!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2024

Ben was awesome! Had some issues syncing Shopify with QuickBooks, and it was getting pretty frustrating. Ben jumped into our chat and handled everything like a pro. He walked me through all the fixes step by step, always making sure I knew exactly what to do next. Super patient and clear with his guidance, and before I knew it, everything was syncing smoothly. It's all working perfectly now, thanks to Ben. Really appreciate his help and definitely recommend him if you need support! Cheers, Ben!

Using app

26 days

Total reviews

2

Average rating

5.0