QuickBooks Online

nice chat customer support! Thanks, Sherwin!

Lori was a superstar and helped me solve inventory sync issues with Shopify! Made it easy and was very accommodating with my rooki level of experience with QBO. Thanks Lori!

excellent customer service provided by all members, especially Lori. She went above and beyond to help me!

Karol was really really amazing! She was very patient with my questions. She made the integration process so easy. :) Thanks Karol!

Great app. Support is stellar, Sherwin, Troy and others are always quick to resolve any issues.

Rafael in technical support was a gem to work with. Made migrating to the new app quick and easy.

Very smooth transition to the new app. Lori was great at making it more clear for me to understand the process. Thanks Lori, Great customer service! :)

QuickBooks Online Global has great customer care. Sherwin was very helpful and knowledgeable and was quick to resolve my syncing issue.

Troy came onto chat as soon as I launched it, he solved my problem right away and also wanted to help me load historical data prior to integration which sadly I did not have time for so he kindly gave me a link to raise a ticket when I was ready. App is amazing, saves me so much time, setting it up was easy using online chat, can not recommend highly enough. Thanks again Troy x

The transition to Quickbooks Online Global is smooth with the support of Ronnie, who is very patient and walked me through step by step. Ronnie also helped to re-set our work flow so I dont' have to re enter again. Thanks so much.

Sherwin was very helpful and was able to solve all my issues!

Working with Ben with SAAS has been amazing. Whenever we have sync issues he takes care of the issues, right away!! Saves me SO much time!

Paul was very helpful, and super patience with me today getting everything set up he explained in great detail if i was unsure of anything

Nick, Is very knowledgeable. He identified the problem and was able to get the issue fixed seamlessly. I am very happy with the customer service I received from Nick. He deserves a raise! :)

Paul was amazing. Caught me at just the right time when I was struggling with a sync and helped me get everything back on track!!

Great service and support from Karol who fixed my issues quickly and efficiently.

Thanks David!

For the most part I've had a positive experience synching shopify into Quickbooks. There are a few strange moments when products duplicate and I end up having to manually tidy up my products/services list to make sure products map to the correct income categories for accurate reports, and a couple of strange tax mapping issues, but it's all leaps and bounds better than the days when I had to enter all of this info manually from emails into QBO (2013, I don't miss you at all *lol*). Thank you to Lori for providing tech support today making sure I my account was correctly moved to the new QBO Global. Much appreciated! ////// Update Jun 29 2025: I noticed a few shopify orders weren't synched into QBO so I went to the app page to re-initiate, and for whatever reason they still weren't going through. Unexpectedly, Nick appeared in the chat and offered to fix from their end --- problems solved :) thanks so much! Wasn't actually expecting anyone to help at all -- a pleasant surprise :) I've been a OneSaas user for many years; the switch over into Shopify Connector worked out nicely and continues to perform effectively. Thanks!

Highly recommend this app. I had a few issues with syncing to QB and Dean was super responsive and incredibly helpful in answering my questions quickly today and in resolving the issue. Thank you!

Karol was a great help today! A seamless transition to the new sync app.