All reviews

Rating Breakdown

  • 5
    92% (2,739 ratings)
  • 4
    6% (180 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 100% (2,980)
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5 / 5 Share

June 27, 2024

LORI was just amazing customer service. Im not sure about every rep but she was just incredible. Thanks for all your help!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2024

Nick was an amazing support assistance , helped me with all my troubles.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

Sherman was great! Solved my issue right away

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 27, 2024

David was great and help me to fix my problem rapidly. Very efficient!

Store

Xalibu

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

Customer support is outstanding, Clarisse really made short work of sorting out a sync problem! Everything back up and running in a matter of minutes. Its staff like Clarisse that really makes it work!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2024

The first day I started using QB I was thinking this will be complicated but after a few days I was using it with no problems, today I was going for the next step: the connection between My Shopify and QB and I was terrify because i couldn't find where to start and I started a Chat with support and Sherwin started to answer all my questions and giving me the right directions I was getting more confident with the process. Thank you QB for your help but a special thanks to Sherwin for the way you help me and solve all my issues.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2026

The team is great! Lately I have been chatting with Ben and has helped us navigate through the set up the whole way! Had another interaction with Francis who was super helpful! Overall, fantastic and reliable app with fantastic customer service and help.

Store

DuraPaw

Using app

Over 3 years

Total reviews

6

Average rating

4.5

5 / 5 Share

June 25, 2024

Nick was very helpful. great service.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2024

Was having issues with some syncing and Sherwin swooped in and saved the day. I couldn't have asked for better customer service!

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 25, 2024

NICK is super helpful, effective and even pop's up in the Chat before you know you will need his help. I love dealing with NICK, always very nice.

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

June 25, 2024

DAVID you Help me very friendly and solve me issue

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

My experience with support from Ben and Sherwin was great! They were able to quickly and seamlessly help resolve a sync issue. I really appreciate the courteous manner in which they did so.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

Excellent service by Lori. Made onboarding quite easy on the app

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

Nick - Nick (CSR) was quick and professional. Took less than 3 min to address my issue. Thanks Nick!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2024

I thank Ronnie for his help, from whom I received quick and professional help in the future. I would gladly recommend it to other customers. I am very satisfied!

Using app

About 10 hours

Total reviews

19

Average rating

5.0

5 / 5 Share

June 20, 2024

Works as intended. The customizations are exactly what we are looking for. Support is super quick and top notch as well. No complaints.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 20, 2024

Sherwin fixed my issue promptly. Great service.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2024

I was having issues with some sales orders not syncing. Reached out to support and Sherwin was able to resolve my problem in a very timely manner.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

Karol is the best support that I can have when Im needed something important. Great customer support!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 10, 2024

Ronnie was very helpful in helping me successfully set this up Troy also was great with a follow up query

Using app

22 days

Total reviews

1

Average rating

5.0