All reviews

Rating Breakdown

  • 5
    92% (2,527 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

Dec. 12, 2022

Spoke to Rom and was really helpful and patient with me throughout the whole process. Really really great service and lovely person.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2022

So far my experience was really good! I am helped by Ben throughout the whole integration process. He is patient, he explains things clearly, showed very good knowledge/understanding of the two systems (QBO & Shopify), and also good understanding of the accounting side of things, which was impressive. Very satisfied with my experience so far!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Ronnie was super helpful!...................................................................................... ROM was also super helpful!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2022

Ronnie was super helpful and this app has been great so far! I look forward to continue using this app.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

I needed to add some historical data from shopify and I needed to do it quickly - SHERWIN on the live chat sorted everything for me and saved the day. I had tried to do this with another company and after days there was no progress at all just 1 live chat with Sherwin at 7pm and my problem was solved. He was polite and friendly and I highly recommend the app as well as the outstanding customer support.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

Makes my life so much easier, no need to rekey SKUs manually. I had issue with some specific SKUs, Ben was on the case immediately and fixed in no time.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

David was really helpful in providing support and resolving my issue. In fact all support I have received has been super speedy and efficient. The help function has always resolved any problems I've had really quickly.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

I use this app to sync my Shopify transactions with Quickbooks Online. Whenever there is an issue with the syncing, I Chat, and issue is fixed immediately. Troy was a great help!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

DEAN was really helpful in guiding me through implementation. I would not have been using this app without his help.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

Amazing service. Lori was a huge help to me! Once of the best customer service experiences. She help me with a lot of questions. Very professional and helpful.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2022

Lori was a huge help to me! Once of the best customer service experiences so far! I am very pleased and would definitely use her help again.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2022

I used this app to synch my sales into Quickbooks. Thank you Clarisse for helping with the issue in synching. Good product and excellent support with fast customer chat service.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

The app and the support team are fantastic!!!!!! Thank you SHERWIN!!!! Always so easy to work and quick to respond.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2022

Great service provided by ROM. He assisted me with a sync issue we were having and explained how it worked.

Store

KAMERAZ

Using app

9 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 29, 2022

Dean was very helpful!! A lot of knowledge about about the system. I needed to sync the information from Shopify to QBO and he helped me.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

I used this app to help make transferring info to my QBO. Ben was very helpful and easy to work with!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2023

Dean, Ben and Clarisse were quick and helpful with my queries about the issues I was having with the quickbooks integration

Store

Asantii

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2024

Sherwin was very helpful today, thanks!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

I am totally new to any bookkeeping and this app, and their support team and Lori walked me through any issues I do not understand. Making it effortless . I am totally grateful

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

Customer support was great!! I was brought into this project to figure out what needed to be corrected. Ben & Lori were great (I got disconnect so I had 2 support team members). They were patient and kind and helped me to get this figured out

Using app

3 months

Total reviews

1

Average rating

5.0