QuickBooks Online Global

May 18, 2022

L'application n'Est pas toujours facile à utiliser mais j'ai eu un super service de la part de Rom pour m'aider. Rapide, patient et a résolu rapidement mon problème. Excellent soutien.

April 28, 2022

Initial Shopify - OneSaas - QBO Synch Setting errors caused missing transactions in QBO. While I thought the process was going to be quite painful, Ben was knowledgeable, helpful and effective in resolving synching issues.

April 21, 2022

BEN with costumer support was such an amazing help with guiding me along the process of some of the ins and outs of the app. Thanks Ben! Same with the second timei needed help dean was great!

April 19, 2022

I had trouble getting my Shopify to integrate with my quickbooks. Troy was very helpful in the online support chat. He got things all set up for me.

April 14, 2022

I have recieved both really good service from support and some not so good, but today I got great support from ROM.

April 13, 2022

I have an issue with tax rates that I haven't been able to sort out yet, hence the 4 stars, but the customer service is amazing. Today I got Paul and he worked with me relentlessly till all my questions were answered. Smart, efficient, and patient.

April 6, 2022

Great app to sync everything to QuickBooks. Amazing customer support, Dean was really helpful with a few mistakes I made and fixed it super quickly!

April 6, 2022

Great app to sync orders from Shopify to QBO. The chat feature is really effective, I didn't even have to wait 1 second to get a real person on the chat box helping me. Really helpful customer service, particularly David.

April 1, 2022

I had a bit of trouble using the app since I'm not tech savvy, but customer service was outstanding. Thank you Ronnie for your help

March 30, 2022

Was initially difficult to setup but with the support chat (which i didn't realize was available earlier) it was easybreezy. The CS rep Sherwin was so helpful and patient, guiding me through each step. And i got it configured correctly in the end. I would only say i wish they'd make the support chat more visible so users can get help right away!

March 23, 2022

Needed to reach out to help/support as I had a couple questions on completing the settings. Rafael was so helpful! He answered my questions immediately and was very professional. Would definitely recommend this app.

Feb. 15, 2022

I really like this app a lot .. i am new to bookkeeping and this was eye-opening.. the support was great..Benielle was super patient and helpful .. thank you

Feb. 3, 2022

Had some issues syncing initially its not quite simple for someone who doesn't know what they are doing. that being said after being on the chat with quickbooks people for hours, i finally got to Sherwin who helped me sync my Shopify to quickbooks without any issues! Very efficient and helpful!

Jan. 25, 2022

Thank you Rominick for your great advice and guidance. Also thanks for the helpful articles. My book keeper wishes we could account for fees and also have the funds deposited to "undepostited funds" at the same time, so that is extra work that I hope one day will be optimized.

Jan. 23, 2022

Bit of a learning curve and some integration complexities. BUT the support team really helps. Thanks Vincent!

March 1, 2022

We use this app to connect Shopify to QBO and the online support and chat are great! Sherwin was able to fix my errors and helped walk me through all the steps needed on my end. He also transferred over the sales we made earlier in the year that didn't come over with the original and ongoing transfers. I had several other interactions with Lori (and forget the third person's name) for other sync updates and they were very helpful.

Jan. 26, 2023

This app is confusing to set up on your own! It took me many attempts as each sync had new errors. However, the support staff are extremely helpful and can walk you through it so that you don't go through the trial and error (or they will help you with that too). Benielle has helped me especially work out all the mapping I did incorrectly, and now it seems to be doing the trick. Definitely helps connect inventory and sales between QB online and shopify. Later help was given by Paul and that was excelent as well. I wish product costs and other things would sync to quickbooks

Jan. 19, 2022

THank you to Vincent! I contacted customer support with the hope that someone would take the time to walk me through my workflow. I had some issues that were causing my QBO to report double my revenue (!!). Turns out I needed to edit my workflow - and Vincent was patient and helped me fine-tune things so that problem would be resolved. He answered many questions I had about other things involving my business and then emailed me the transcript of our chat so I can pass it along to my bookkeeper if she has any questions about why we did what we did! Perfect! Love having the quick and caring support.

Jan. 18, 2022

the support was so helpful and patient and let me take my time thank you David i like the integration it easy to setup

Jan. 6, 2022

Rominick provided excellent customer service and was able to resolve all of our issues in no time at all! However, it would be more convenient if users could un-sync and re-sync data on our end instead of having to contact support to do so.