All reviews

Rating Breakdown

  • 5
    92% (2,527 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

Nov. 14, 2022

It does a fantastic job of helping me keep my invoicing, payments, and inventory in sync with my storefront and my accounting. Sherwin helped me to today with an issue that was solved professionally and quickly!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Dean from customer support did a great job on helping with my synch errors. We chatted online and he was able to solve the issue within minutes. Thanks Dean! I had another chat with another support rep named Paul. He also provided great service! He sent screen shots to help me through my issue. Thanks Paul!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

Fantastic so far! Sherwin was great at helping me get set up and this will save us hours of admin work.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

Works very well for basic workflows, never had issues with support, clear interface, good reporting of issues encountered during the sync. Today I had a longer chat with Ron, he helped me to identify how we could implement changes needed to handle our workflow correctly. It would be great if advanced users could do some data mapping via some templates or rules, this could make it even more flexible and powerful.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Works great so far and Troy was a great help in getting things synced! Easy to setup overall and with a little testing it works great.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

This is a very nice app - it saves me a lot of time, and that's exactly what I was looking for. And the nicest thing about this app is the help you get from the customer support team. Ben, was the person that I was chatting with from QuickBooks Connector, he went through the whole process with me, step-by-step. That was the best customer support that I've received in a long time. Thank you very much Ben

Using app

About 20 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Thank you so much Sherwin for your help today! I appreciate it! You were able to sync my past orders to my Quickbooks account promptly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Thanks so much for the help ROM! You fix our problem! Thanks so much for the help ROM! You fix our problem !

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Thanks so much for the help David, you saved me hours in fixing an issue that I just couldn't see. Thank you

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Clarisse was very helpful and resolved all my queries very easily and quickly. Great service. highly recommended..

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

I was a little confused where to start, but Rom came up in chat and helped me do everything like a pro. Thanks ROM!!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Sherwin has been an absolute gem in helping us with the few errors we had! His response was immediate and he resolved it in no time at all.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

We have had some technical difficulties and reached out to Rafael // Customer Champion // OneSaas he has and continues to be a huge help! We are so thankful for his patience, willingness to help, and expertise! It makes all the difference.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Ben did a great job in trying to help me with my inquiries. Unfortunately, we were not able to get it resolved, but it was first class customer service.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

If you use QBO and Shopify, the Shopify Connector app is a must. You can take sales orders from Shopify and split out the bank fees and shipping fees. And their support is great. Thanks Sherwin for the great customer support on the configs.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Workflow between Shopify and QBO works well. I have just finished a chat with Clarisse who was extremely helpful and sorted my problems out in minutes.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2022

I used this app and was getting a little confused by some of the questions and what the best way would be for me to set it up. I used the Chat feature and was fortunate enough to speak to Karol in Customer Support. She was absolutely amazing - she answered all my questions and got everything fixed up exactly how I need it. She is an absolute gem!!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Sherwin, thank you so much for helping me out today. The people is great, the app is great, highly recommended !

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Ben was great as he quickly helped with an issue preventing an invoice from syncing to QBO when everything appeared to be set correctly.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Sherwin helped me through some errors we were having connecting & within 20-30 minutes it was all fixed. 2 months work of data was saved & corrected for us. MANY THANKS!

Using app

7 months

Total reviews

1

Average rating

5.0