All reviews

Rating Breakdown

  • 5
    92% (2,739 ratings)
  • 4
    6% (180 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 100% (2,980)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 25, 2024

I've been using this app for a year now since my client moved their online shop to Shopify. It works very well and considering the tens of thousand of sales being brought across I get minimal amounts of errors. On the rare occasions that I've had to use support I've also found them very helpful and get any problems I've had sorted very quickly. I particularly want to mention Nick who helped me out this morning with a syncing issue.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2024

Several times I have gone to the chat with help setting up and questions after setting up. Response time is great, and they have helped me figure out what I need to to, and answered my questions. Rafael was very timely and answered my questions.

Using app

About 1 month

Total reviews

5

Average rating

4.2

5 / 5 Share

March 21, 2024

Sherwin was so amazing when helping me set up quickbooks. She uploaded all my past sales very quickly in quickbooks and has been very responsive to me. I am only a few days in using this service and I am very impressed!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

It's not seemless, but the support is great and problems are resolved in a quick fashion. Can't ask for more.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

Nick was great and easy to work with, as we worked through issues with getting my data to sync from Shopify to Quickbooks. Thanks Nick!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

I love this app! It's so easy to use and the chat help is always top notch! Rafael helped settle a few things for me today in very fast fashion and help me navigate thru everything. Highly recommend this app!

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

Great customer service and integration

Using app

About 9 hours

Total reviews

12

Average rating

4.9

5 / 5 Share

March 20, 2024

Received professional & excellent help from RONNIE! He was patience & able to ascertain the issue I was having, with ease & professionally. Throughout the session, Ronnie went above and beyond to provide information to guide me and make sure that the data was all synced properly. Excellent customer service!

Store

moki+

Using app

About 22 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 18, 2024

I am always pleasantly surprised by the wonderful customer service this company provides. I am so thankful that we can still get quality customer care in a world of technology-driven AI customer service. Nick was great at helping me today!

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2024

I have trouble syncing my QBO with Shopify because of some compatibility issues. Clarisse helped me solve the problem. She's amazing fast :)

Using app

11 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

March 15, 2024

Ben was so helpful!

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 15, 2024

NICK, was great. Went above and beyond and notified me of an issue with my products and how to fix. I was aware of but hadn't looked into fixing it yet, so his suggestion was very timely.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

i had long time trying to solve problems between shopify and qbo, today i chat with SHERWIN and she did it all for me. solved a huge issue in a fast way great job. thank you

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2024

Nick was super helpful and solved my issue quickly. This app is a god sent as it allows me to connect both my Shopify sites to my QB file that syncs the correct inventory levels.

Using app

Almost 3 years

Total reviews

18

Average rating

4.9

5 / 5 Share

March 26, 2024

Customer service is great... everyone is always very helpful and quickly responds to requests. Today David fixed a problem for me, and continuously updated me and followed up to make sure it was all correct. Edit: I ran into another issue, and David took care of it again! :-) Great CS!

Store

Symbol

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2024

Sherwin was extremely helpful when I needed assistance integrating the Quickbooks App to my Shopify store. He was so quick to respond and solve the issue. He went above and beyond to provide extra service to assist me further.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Excellent support form SHERWIN, he was very patient with all my requests.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Just a big thank you to David who helped me set up our sync. It works great and support is very accessible and helpful.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

the App is super helpful to merge our two systems!! And the support team is awesome - they are great communicators and efficient! I worked with BEN on the support app and he was so great!!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2024

David solved the problem I had been dealing with for the last month quite quickly... and then even found an additional error that I needed to correct. Very happy,

Using app

Almost 3 years

Total reviews

2

Average rating

5.0