All reviews

Rating Breakdown

  • 5
    92% (2,527 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

Sept. 30, 2022

Sherwin and Ben were a great help today. They have quickly solved our problem. Great job today. Thank you so much.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

I'm really glad QBO has made this a priority. Previously, I used a third-party app that has caused all sorts of accounting issues. When they started asking for money for a basic linking service, I was able to get this installed and Rom helped me through tax alignment issues.

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 29, 2022

Ben was super helpful and sorted out our issue with great knowledge and a speedy response. This is our first time linking Quickbooks to Shopify and the process was very straightforward.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

Clarisse donne un service impeccable à chaque fois! Rapidité d'action et professionnalise garantis! Merci énormément

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

Ben was very knowledgable and helped correct my issue quickly with excellent customer service. Thanks again Ben!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

David was very helpfully with the issue I had. He explained everything well and accurately Thank you!!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2023

I was having challenges with the setup. Rafael kindly explained to me how this app was different from what I had used before. He also looked at my configuration to confirm everything looked good and that I shouldn't have any problems going forward. Thank you, Rafael!! Ben was able to help me on a more recent issue. Thank you, Ben!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

Thank You David for your help and quick response, the error has been fixed. you are the best, keep it up

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

Sherwin was a great help! All the support has been fantastic! Anytime i have a question they are ready to help.

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

LORI was an incredible resource during a super difficult time trying to sync my sales tax between Shopify and Quickbooks. She worked with me for almost two hours to find a solve! So grateful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

Support has been really helpful. Rep helping us with initial testing was great. And just finished working with Dean to troubleshoot a few items during our initial import. Thank you!

Store

Halo 42

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2022

Ben is the BEST support person I have ever had in my life! He was extremely patient, and answered (no joke) 50+ questions I had related to accounting and properly connecting my Shopify to QuickBooks. This guy deserves a raise!!

Store

Keika

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Such a useful app! Makes transferring data from shopify sales to quickbooks a piece of cake. Still new to quickbooks, but this app has made at least the shopify integration simple. Also great customer service team, super quick and helpful. David was able to get me started and solved some problems I was having,

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

I can't thank Karol enough with OneSaas. I was having a coding issue for Shopify invoices and she solved the problem quickly. Her service was exceptional and saved me so much time

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Great to bring orders in from Shopify to automatically create invoices in QuickBooks! Ronnie was a great help getting it all set up :)

Store

Holibae

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

I'm still getting things set up with Quickbooks so I don't have a lot of feedback on that, however, the connector app is working great. I'm reviewing today to give kudos to Customer Support. I set up a chat this morning and spoke with Ben who was quick and efficient at helping me with an issue.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

I have used other apps in the past to sync QBO and Shopify and so far I am very pleased with this app. I am extremely happy with the level of support that this app provides. David did an outstanding job helping me out today!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

Great Support by Dean. Very responsive and helpful. Provided a few issues i had with our sync and the issues were found and addressed.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

We are changing a few things with our products in the system and it was causing errors because the product was connected to the incorrect, inactive parts. I chatted with Ben and he did a refresh on all of my parts so they would now sync to the correct part #. He made it very seamless and easy. Thank you Ben!!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

AFter trying to sort things out myself, I got onto Sherwin who quickly identified my snyc issues and sorted them out for me - thank you! the app is really great and simple - such great support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0