All reviews

Rating Breakdown

  • 5
    92% (2,527 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

Sept. 7, 2022

Ben helped to resolve my issue quickly and efficiently. Very friendly and professional. Very quick to get through to him on the chat function.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

David with Shopify Chat was a HUGE help when I got an error message saying I needed to map QB to Shopify. It was quick, easy and painless!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

We had a problem with sending order information to quickbooks. We've solved the problem with Sherwin. Thank you very much.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

Had some issues with invoices doubling-up, however thanks to Troy from online support these issues were quickly resolved, and I am able to continue online trading.

Store

GAS LAB

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

Great app to view your sale. Support agent BEN and ROM did a great job for onboarding. Highly recommend.....

Using app

About 2 months

Total reviews

9

Average rating

4.4

5 / 5 Share

Sept. 2, 2022

The first time interacting with the support, Ben took ownership of the problem and got it fixed. No pointing of fingers, very refreshing, well done.

Store

Vvolt

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

I am new to the App but the App works great so far and the technical support is fabulous. Ben helped me to solve the problem in two minutes. I would recommend this App.

Using app

5 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 2, 2022

Easy to set up and use. Very detailed. Saving us a lot of time and manual entry. Strongly recommend!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

Rom was very patient and helped me resolve my questions. I've always had good experiences with customer service from this app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

9/5 - Sherwin greatly assisted me when I accidentally deleted several of my Shopify entries that were sync'ed with Quickbooks online. Very professional and helpful! 8/31 - Ronnie provided excellent and fast customer service. Resolved my issue/questions within five minutes.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Sherwin was very helpful with my configuration issue. Very friendly and nice he had my issue fixed in less than 10 minutes. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Rom has exceeded my expectation on fixing the issues on our workflow. Very knowledgeable on all aspects.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Brilliant advice yet again, this time from SHERWIN, cannot recommend enough - glad i installed this app

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

I have been helped out by Sherwin to solve some issues u have been facing. Amazing service! Many thanks.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Great little integration with fantastic support, Rom was especially helpful getting it set up for our store.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

Vincent from support was excellent at answering my questions and addressing my use cases needs!!!!!!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

Great service from Ben at customer support he was very helpful and knew exactly how to help me. The service was quick and very efficient.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

Ben was terrific. I needed to sync my Quiclbooks and my Shopify. I was stuck and not sure where to go. Ben walked me through all the steps and helped me fix all the errors I made. He was patient and professional. Ben is a great customer service person and I'm happy I got him to help me today.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

I use this app to sync shopify sales data and payments into Quickbooks. I highly recommend connecting with one of their customer service agents via Chat to set it up. Paul was very knowledgeable, polite and walked me through the process of managing the sync. I was impressed.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

This app was pretty easy to set up, but what has really set it apart is the customer service. We were getting a bunch of errors, and I was able to chat with David on the site. Not only did I not have to wait to talk to someone, David fixed my problem in under 10mins and got all of my orders synched again. I highly recommend this if you're a Quickbooks and Shopify user.

Using app

10 months

Total reviews

1

Average rating

5.0