All reviews

Rating Breakdown

  • 5
    92% (2,527 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 1, 2022

Rom Helped me in connecting my store to QB online and he was very smooth in passing the info and guided me in detail about how it works. it was a good experience.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Super fast and accurate support by Sherwin today. Very happy! The app has always worked very well and got everything done that we need it to do.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

Fantastic service and a great, easy to use app. Rom helped me sync older orders which got me out of a pickle. Thanks Rom!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2022

Troy helped me to resolve an issue that was complex and stayed with me on it for hours. Cant speak highly enough of him. Thx team!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2022

I started using this app to help me have everything in place when it comes to accounts and reconciliation. So far, everything is synchronizing properly between Shopify and Quickbooks. I encounter two issue but with the fantastic help from Rom was sort it in a matter of few minutes.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2022

Just set up the app today but Ben was extremely helpful and patient! I needed help getting everything set up and he was great.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2022

Only just started using this app and received some great help from Rom. I think it will be very useful to have this app

Using app

36 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

July 28, 2022

Karol was the most helpful customer service that ever helped me. Not only she solved my problem and also forward thinking for me by sending me all the helpful resources.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2022

Very helpful staff! They'll talk you through any issues you that may arise. Paul is absolutely AWESOME and helped me in a variety of ways when I needed it most. I would definitely recommend this app!

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2022

SHERWIN, is truely dedicated and reliable Customer Support, Highly Recommend ! Help Us out for our integration regardless time and sessions,

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2022

Outils très pratique! J'ai demandé de l'aide au service support pour régler un soucis, et très ravie de constater la réactivité du service support de Ben!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2022

I adore this App and the support! Not only is the app saving my life by syncing my QBO and shop, but when I ran into an issue (user error), my Support Rep Karol was nothing short of amazing. She was thorough, friendly, knowledgeable, and resolved my issue in one conversation. Hands down my best customer service experience in a very long time. THANK YOU, KAROL!

Using app

2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

July 26, 2022

The App is awesome, nothing less than a blessing! their support staff is the best I've ever worked with, Sherwin helped me with quite a complex and challenging situation and helped get months old data without losing a single transaction. Highly recommended!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2022

Rom was very very helpful and provided all the answers and resources I needed to get to where I needed!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2022

Sherwin's help was fantastic, response quick and solved all my problems in no time. The app works great.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2022

Had a problem with invoices not syncing to QB. Query was dealt with promptly by Rom. Great Service today. Thank you

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 21, 2022

Paul's help was excellent! He helped me resolve a sync set up and import issue, promptly. He is well versed on both, Shopify and Quickbook applications. Thank you !!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2022

Ben was able to identify the issue and he was quick to resolve the cause of my errors. Awesome support!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2022

Super application. Un peu complexe mais Ben a été d'une grande aide pour la paramétrer correctement.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2022

Karol's support was 11/10! She took the time to understand my problem. Also, she gave me a lot of tips with Shopify and QuickBooks online!

Using app

4 months

Total reviews

1

Average rating

5.0