QuickBooks Online

I use this app to sync my products and transaction with QBO. For the most part, this program works. However, every once in a while a weird error will show up that they have to fix on the back end. Overall, I am pleased with it for the most part. Today, my support specialist was Ben and he provided excellent customer service and resolved the issues for me. Thank you, Ben!

Dean was very helpful with sorting out the connectivity and account issues with Onesass. Thankyou Dean!

The app is a bit confusing to set up and get everything synced properly. But then I chatted with Paul in their support chat widget and he helped me out really quickly. Very smooth after that.

Still getting to grips with the app but the chat support is very welcomed and helpful - thanks Ben!!

We used OneSaas to import sales from Shopify to our QBO account and it was a huge help. Customer support in the app is very responsive & helpful. Today I worked with Sherwin who was courteous and capable. Updated - 7/6/23 - I continue to have wonderful support from the chat representatives. Today I worked with David and my problem was resolved quickly and completely.

clarisse helped me with the problem I had. He was very helpful. It was solved very quick and smooth. I'm very happy he helped me with my problem,

Rominick helped me with the problem I had. He was very helpful. It was solved very quick and smooth. I'm very happy he helped me with my problem, but to write this review was very difficult.

Je démarre sur QUICKBOOKS, ça semble vraiment top. L'installation et les intégrations peuvent sembler complexes et elles le sont il ne faut pas se mentir, mais l'encadrement, les aides multiples proposées par les équipes QBO, en ligne, via CHAT, Webinar, vidéos YouTube, et bien sûr au téléphone sont excellentes. Je recommande particulièrement les appels directs (top échange ce matin avec Angélique de QBO), et le CHAT super top avec SHERWIN qui m'a bien aidé a corriger mes erreurs de synchro avec Shopify :) Merci beaucoup @SHERWIN !

I am still learning the ins and outs of this app, but I will say that customer service was helpful when I contacted them over chat. Messaged with Karol and she took the time to understand what i needed help on and gave me all the information I asked for. Very helpful and friendly.

The app itself can be challenging to master, but they have a great support. A big thanks to Ben for his help!

The app itself is quite confusing to set up, especially if you are new to this sort of thing. But David was a HUGE help in customer service!!

I'm in the beginning stages of setting up my connection between QB and Shopify. I found the customer support to be very helpful in answering my questions.

Idk about the app quite yet, except to say I had trouble connecting it to my Shopify. BUT it was redeemed by Ben the customer service agent who helped to get us up and running. I now see my transactions flowing as expected. Thanks Ben

Vincent was awesome. Took quite some time to get the integration to work properly, but now that it is set up, it is going to save me so much time.

Sherwin helped me through some syncing issues, was fast and very thorough! Thanks for helping me out!

I love the help support of this app. They always answer questions and inquiries whenever errors occurred.

BEN with costumer support was such an amazing help with guiding me along the process of some of the ins and outs of the app. Thanks Ben! Same with the second timei needed help dean was great!

I have an issue with tax rates that I haven't been able to sort out yet, hence the 4 stars, but the customer service is amazing. Today I got Paul and he worked with me relentlessly till all my questions were answered. Smart, efficient, and patient.

I had a bit of trouble using the app since I'm not tech savvy, but customer service was outstanding. Thank you Ronnie for your help

Was initially difficult to setup but with the support chat (which i didn't realize was available earlier) it was easybreezy. The CS rep Sherwin was so helpful and patient, guiding me through each step. And i got it configured correctly in the end. I would only say i wish they'd make the support chat more visible so users can get help right away!