QuickBooks Online
All reviews
So far it has been a bit difficult. Got help today from ROM and I hope it will be working as it should and Quickbooks does no longer double up my payments
Spoke with Sherwin and they fixed my issue quickly and kindly. Thank you! The chat help exceeded my expectations.
Sherwin was awesome - quick and cooperative. I never felt stupid asking questions and he was able to provide working answers. Best 2 hour chat that produced results that will increase productivity. Now to tackle a years worth of entries. Thanks SOOOO MUCH
Best QBO connector I have found. Sometimes it doesn't sync with QBO due to changes in the product info in QBO - but Karol and Rom in support are VERY helpful! Fixed in about 5 minutes!
Good support from Dean today to troubleshoot some notifications. I will know soon enough if the problem is resolved, but it is good to have online chat available.
Rom and Sherwin were both very helpful in fixing my sync issue with QB online! I was getting some errors and things were resolved quickly.
The app works great for the most part. I've had numerous issues, but they do always get resolved. Most recently Troy helped me solve a big issue of invoices not syncing properly. He dug through old stuff to come up with a way of solving some issues that were persisting. Went out of his way to fix it.
Highly recommended. Customer service is great. I have Sherwin who assisted me greatly in my integration.
I use this app to sync my products and transaction with QBO. For the most part, this program works. However, every once in a while a weird error will show up that they have to fix on the back end. Overall, I am pleased with it for the most part. Today, my support specialist was Ben and he provided excellent customer service and resolved the issues for me. Thank you, Ben!
Dean was very helpful with sorting out the connectivity and account issues with Onesass. Thankyou Dean!
The app is a bit confusing to set up and get everything synced properly. But then I chatted with Paul in their support chat widget and he helped me out really quickly. Very smooth after that.
Still getting to grips with the app but the chat support is very welcomed and helpful - thanks Ben!!
We used OneSaas to import sales from Shopify to our QBO account and it was a huge help. Customer support in the app is very responsive & helpful. Today I worked with Sherwin who was courteous and capable. Updated - 7/6/23 - I continue to have wonderful support from the chat representatives. Today I worked with David and my problem was resolved quickly and completely.
clarisse helped me with the problem I had. He was very helpful. It was solved very quick and smooth. I'm very happy he helped me with my problem,
Rominick helped me with the problem I had. He was very helpful. It was solved very quick and smooth. I'm very happy he helped me with my problem, but to write this review was very difficult.
Je démarre sur QUICKBOOKS, ça semble vraiment top. L'installation et les intégrations peuvent sembler complexes et elles le sont il ne faut pas se mentir, mais l'encadrement, les aides multiples proposées par les équipes QBO, en ligne, via CHAT, Webinar, vidéos YouTube, et bien sûr au téléphone sont excellentes. Je recommande particulièrement les appels directs (top échange ce matin avec Angélique de QBO), et le CHAT super top avec SHERWIN qui m'a bien aidé a corriger mes erreurs de synchro avec Shopify :) Merci beaucoup @SHERWIN !
I am still learning the ins and outs of this app, but I will say that customer service was helpful when I contacted them over chat. Messaged with Karol and she took the time to understand what i needed help on and gave me all the information I asked for. Very helpful and friendly.
The app itself can be challenging to master, but they have a great support. A big thanks to Ben for his help!
The app itself is quite confusing to set up, especially if you are new to this sort of thing. But David was a HUGE help in customer service!!
I'm in the beginning stages of setting up my connection between QB and Shopify. I found the customer support to be very helpful in answering my questions.
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