All reviews

Rating Breakdown

  • 5
    93% (2,664 ratings)
  • 4
    6% (185 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (21 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2024

This is working really well for us - all Shopify products and sales pull through to QBO and it's very easy to check for issues and resolve them. Field mapping is full and detailed so that sales show on QBO exactly the way I want them to. Support is great too - just had an issue to fix, webchat response was almost immediate and the issue was fixed within minutes (thanks @Troy!).

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 11, 2024

Sherwin helped me today to connect my clients shopify account to the quickbooks portal. He was very helpful and patient and asnwered all my questions quickly and explained it to me so that i was able to fix my problems asap! great service

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Sherwin helped me today and resolved a problem for me in minutes that other tech support weren't able to resolve in more than three hours of chat and phone time. Thank you Sherwin!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Tuve el placer de recibir la ayuda de Nick y no puedo estar más agradecido. Desde el primer momento, mostró una gran disposición para entender mi problema. No solo fue muy profesional, sino que resolvió mi situación de manera rápida y eficaz. Su conocimiento y enfoque claro me dieron la confianza de que estaba en buenas manos. Sin duda, recomiendo a Nick por su excelente servicio y por su habilidad para resolver cualquier inconveniente de forma ágil y sin complicaciones. ¡Gracias, Nick!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

I needed help connecting Shopify into Quickbooks. I had run Shopify for a year and needed to get that into Quickbooks. Karol was great help and really helped me figure things out.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Great team, Great product and awesome customer service thanks Nick for all the help. You have completely changed how I feel about Quickbooks!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

I'm all for making things efficient and automated, this app is perfect for just that, I had some issues on the initial setup but the customer service team (Troy) were super quick at fixing any small bugs.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Great service thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Nick was incredibly helpful!!!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

We had an issue where refunds were not being processed from Shopify to Quickbooks. We started a chat with Ben, who explained the QBC synch in detail and demonstrated thorough understanding of the refund synch logic and Shopify order cancelation process. Ben helped resolve the issue and was patient in explaining the way the QBC worked.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Great app and customer service. I had to use the chat feature this morning and their rep Nick was able to quickly resolve my issue. He even stayed on the chat line while I double check the repair on my end. I am very happy with this app and their customer service.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

LORI helped me connected the apps correctly, very professional service.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Worked perfectly and Ben was really helpful just checking my setup was correct.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Sherwin was super helpful fixing some sync issues and VAT queries.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2025

Huge thanks to Paul and Karol and Karol for assisting me with my issue. I was trying to link my 2nd shopify store to my quickbook and was having so much issues. Paul, Karol and Nick were patient in assisting me step by step.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

I had the pleasure of working with Nick from Shopify while integrating Shopify with QuickBooks Online (QBO), and I couldn't be more impressed with his support. From the very beginning, Nick demonstrated a deep understanding of both platforms and guided me through the integration process with clarity and patience. He promptly addressed all my questions, offered practical solutions to unique challenges, and ensured that the setup aligned perfectly with my business needs. His professionalism and technical expertise made what could have been a complex process incredibly smooth and efficient. Thanks to Nick's assistance, we now have a seamless integration between Shopify and QBO that has streamlined our inventory and financial operations. It’s not often you come across someone as knowledgeable and committed to excellent customer service as Nick. Highly recommend working with him for any Shopify-related assistance!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Nick was really helpful to set this up, and made sure everything worked perfectly. A great touch to have this come up as I tried to set it up myself.

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Nick helped with the integration when I made changes to it in error and it also wasn't syncing - he sorted it out within minutes

Using app

6 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 28, 2024

Nick was very helpful with explaining the integration process!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Best Shopify > QBO app. Nick was very helpful with the configuration. Great service - thankyou!

Using app

1 day

Total reviews

1

Average rating

5.0