All reviews

Rating Breakdown

  • 5
    91% (2,786 ratings)
  • 4
    6% (186 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,042)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 6, 2026

Just had the best customer service with Shopify chat. Sherwin was prompt, patient with me and solved all of my syncing issues. Makes me want to work even more with these great companies. Thank you Sherwin Chris

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Jebran has been great

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Chelle from the chat helped me navigate an app integration. It was a great experience and was able to get to the root of my problem.

Using app

Almost 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Jasmin was great!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Very friendly staff, always ready to help. Special thanks to Jasmin for helping out with our sync issues.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Francis was able to help me with fixing shipping and discount line items that were missing in Shopify. There is still some other issues with Shopify not syncing over all selling fees, etc. correctly and he escalated the issue.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Our Shopify-Quickbooks connecter was offline. Support rep RODS got us back up and running in under 5 minutes.

Using app

About 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

After having issues with my Shopify to Quickbooks integration, I was happy to receive a helping hand from Jebran in the QB integration Chat service. They were very patient and able to help me resolve the challenge right away. It was nice to be able to speak with a real person right away! Great service. Nate

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

I spent the entire day in support with Angel, who truly lives up to the name. They persevered and were able to piece together a workaround that let me return to the legacy version, which I really appreciate. Unfortunately, the reason I needed help at all is that what was once a great app has taken a serious step backwards after the forced update. Please, if you haven’t updated yet, I strongly suggest holding off until these issues are resolved.

Using app

About 1 year

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, sorry to hear about the issues you are facing. We have asked our integration experts to get in touch with you directly to help. In the meantime if any questions please let us know via [email protected].

5 / 5 Share

Feb. 3, 2026

RODS was great. Quick user error fix

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Francis was a great help to me and helped me resolve my integration issue. 5 out of 5 stars for technical support.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2026

Great help from Sherwin in helping me resolve the errors. Thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2026

SHERWIN helped me resolve a Shopify to QuickBooks synchronization issue. He was kind, very clear with the information, and his service was very, very fast. Thank you.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Nick has been helpful trying to fix my issue.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

I had an issue with inventory syncing which was quickly and efficiently identified and fixed by Sherwin. Always great support and customer service on the very odd occasion it is required.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Had an issue with syncing the invoices from my Shopify store to my Quickbooks Online. Got on a chat with Francis and he was extremely helpful and quick to answer. Really nice to talk too and thorough in explaining the solutions. Great service from Francis!

Store

Bundled

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

I woke up this morning with a heavy load on my shoulder because of a problem I could not solve In my Quickbook connector. But thanks to Francis, now I feel a whole lot better. Now I know that we have good support and I won't wait so long to ask for help. Thanks again Francis

Using app

Almost 3 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 27, 2026

We needed some assistance with the integration and Jenny was a huge support! She was super patient and walked us through the process. These automations will help save countless manual hours!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Works great! Had one issue which was my own fault but Chelle help with tech support and was easy to deal with.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

I was having difficulty getting my information to flow from Shopify to Quickbooks with the recent changes to the app. Sherwin helped me and did a wonderful job! He made it easy to fix and explained everything well. It was very appreciated!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0