All reviews

Rating Breakdown

  • 5
    92% (2,527 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

July 19, 2022

We had a problem with updation of stock levels from QBO to Shopify. This was taken up in a swift manner by David and his team and was quickly resolved within 24 hours. Excellent support!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 19, 2022

I found the app confusing and didn't know how to set it up but Karol helped me get rid of all the errors and sync to the right accounts! Thank you!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 18, 2022

It took a little figuring out, but the customer service team was excellent. Sherwin assisted me with getting the integration set up from start to finish. I highly recommend going through the process with a customer service advisor to help out!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2022

This application is really good! and the support I received from Ben has been great, he is very attentive and understanding, I really appreciate that!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2022

I use this app whenever Falcon PEV Shopify invoices cannot sync into QB and the Oneseas support staff are so heelpful and solve my problems. Superb Customer support by Sherwin and all the rest of the Online support staff. The best support I have ever received. Thank you, Heidi Falcon PEV Pte Ltd

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2022

Integration is seamless and service is impeccable! They understand your needs and provide fast advice. Thank you Ronnie!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

As a bookkeeper, this speeds up my job. Ben was very professional and helped me resolve issues as I am a newer client. Thank you ben!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2022

Sherwin did an awesome job helping me fix my order errors when not syncing. I came in this morning and I had 29 errors that would not sync. They are now synced and will going forward.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2022

This app is super helpful to sync daily sales data to Quickbooks. Ronnie with customer support was super responsive and helpful when I had an issue and was able to get it resolved quickly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2022

I had some issues when first getting set up, so I used the chat option to get some help and Sherwin came to my rescue and saved the day! He was able to get my errors resolved quickly and was easy to work with. Knowing support like that is available makes all the difference.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2022

Customer service is excellent. Troy helped me resolve the few transaction synchronization errors I was experiencing.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 12, 2022

Ben was fantastic helping get our system ready for integration. He was with me step by step answering all questions to ensure the mapping was correct. We had to go back a few weeks to add additional sales orders and he was able to help with that as well! Thank you Ben,

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2022

I reached out through the online chat option for assistance and was helped by Clarisse. She was so very helpful and answered all of my questions. Anything that was not in her scope of assisting me with, she gave me the information I needed to connect with the department that could. She was very kind and very professional. If I have questions in the future, I hope I am lucky enough to connect with her again!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2022

Easy to use and I have really enjoyed the customer service experience with the developers of this app. Karol really saved the day by walking me through some troubleshooting and helping me by merging items which saved me hours of time manually entering some older items that weren't syncing. She was super sweet and understood my needs right away. I do wish the connector would allow for discounts to be populated as product/service items to break down discounts for reporting purposes.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Fantastic customer support from Rafael. Helped me sync everything in no time at all! Highly recommended!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2022

Used the chat support and ROM was very helpful. Couldn't have asked for a better support. Went over and beyond and found a solution for me. 100% recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2022

Ronnie was great at explaining + set up of my shopify store in quickbooks - thanks so much for all your help! Fast and efficient ! It was simpler than expected.

Using app

3 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 8, 2022

We needed a little help getting this set up, but we used the Chat and were immediately helped by Paul. He was quick to respond and got everything sorted out for us.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2022

We had an issue with duplicate transaction fees being applied (which was our own fault due to setting things up the wrong way). Erwin, the chat advisor was amazing and helped me with all my questions and even changed the relevant settings on our behalf! Now everything works absolutely perfectly! Thank you so much Erwin!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2022

Great integration app that does the job. Their customer support is excellent - I have dealt with David on a few occasions when I have gotten stuck and he has always been able to fix things for me. Brilliant service David!!!

Using app

4 months

Total reviews

3

Average rating

5.0