QuickBooks Online Global

Aug. 31, 2023

Clarisse was very helpful and pleasant to speak with. Top-class support and very quick / efficient.

Aug. 30, 2023

There's quite a lot to the app, but the support is first class. I've used their live chat today, and I've had quick replies and questions thoroughly answered by Lori who really understands the product. She helped me about a problem we were having with PayPal, she identified the issue and provided a solution, and set up a support ticket so I could share the solution with out book keeper. I can't see why you wouldn't use this app if you use QuickBooks, it makes life easier.

Aug. 29, 2023

I have had a great experience using QuickBooks Online and Support BEN is the best. He helped me with my syncing issues and saved me a ton of time exporting from Shopify! Thank you so much.

Aug. 29, 2023

The app is easy to use. I was pleasantly surprised to have the opportunity to interact with Sherwin. Sherwin's assistance was invaluable in resolving the issue I faced concerning the Business Validation Error. His knowledge and dedication truly made a significant difference. Many thanks for the exceptional support!

Aug. 29, 2023

The app helped in updating our new QuickBooks software with sales going back 6 months. The customer service person I was lucky enough to speak to, BEN, was fantastic. I could sense his passion from the screen. He was really patient and even though the app said we could only sync back 30 days, he was kind enough to ensure we got all the data going back 6 months into the software. It saved me a lot of time and he was brilliant and remained online all through the process. I am very happy. If the product performs as well as the support service then i am confident i will have no issues.

Aug. 28, 2023

The live tech support service was fantastic and allowed me to continuing working into the evening as I started my chat at about 8pm in the evening. David, the tech support that answered the chat bubble, was incredibly patient and took the time to explain the changes needed along with screenshots. He was able to quickly help me resolve an issue with the configuration, clear the outstanding sync issues being experienced, and show me how to fix it myself in the future - all in less than 15 minutes. Kuddos to your customer service, David!

Aug. 25, 2023

The support service is great! They have solved all my issues immediately and SHERWIN was very patient and helpful. He not only solved the connecting issues, but also took the time to explain why it was not working.

Aug. 25, 2023

Thanks to (ROM) I was able to connect two Shopify stores to my Quickbooks. However, I wish I could connect both using just one app.

Aug. 24, 2023

I had some challenges getting the OneSaas system running, but, Rom was able to patiently guide me through the process and help me test each feature. Now I can get back to working on the business side of things, this technical challenge well in hand.

Aug. 22, 2023

This app is very comprehensive but a bit overwhelming a first. I was having issues troubleshooting an error and Sherwin fixed it for me within minutes! Great asset to the CS team

Aug. 21, 2023

J'avais de la difficulté à me brancher mais grâce à l'aide de Sherwin j'ai pu me connecter rapidement merci pour ton aide. Efficace et courtois!

Aug. 21, 2023

Excellent service and help from DAVID! Helped me solve the problems I had with connecting to my Shopify store and he helped me sync the data from my Shopify store.

Aug. 18, 2023

Would totally recommend, SHERWIN gave great app support and it works great, will continue to use for a long long time

Aug. 16, 2023

Very good synchronization between Shopify and QBO, and ROM's support is super awesome! He helped us with expert advices.

Aug. 14, 2023

I have just started with the app and have had excellent support from Ben during the set up as it is new to me.

Aug. 11, 2023

Rom fixed my vexing problem in just a couple of minutes. He was very easy to work with. I'm very pleased . . .and grateful!

Aug. 10, 2023

top customer service with Ben ! I tried several time to do what i wanted to synchronised, but i didn't get it. With the support service with ben, he found the solution and take care that it works. the app is very good

Aug. 10, 2023

Paul was really helpful and knowledgeable, I need to go away and set a couple of things up as I know how to make things complicated :) but Paul was great and I'll be back in touch with him shortly to complete the configuration.

Aug. 9, 2023

I recently had the pleasure of working with SHERWIN to set up OneSaaS for QuickBooks. SHERWIN was extremely knowledgeable and helpful throughout the process. He took the time to understand my needs and to explain the different options available to me.

Aug. 9, 2023

This app is outstanding - it has saved me hours of time each month on accounting. And the customer service is top notch. I had a sync error today due to a change I made on the QB side and Sherwin was able to get things working again in just a few short minutes, all well being incredibly friendly. It's one of the few places that talking to customer support is actually enjoyable! I highly recommend this app.