All reviews

Rating Breakdown

  • 5
    93% (2,664 ratings)
  • 4
    6% (185 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (21 ratings)
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5 / 5 Share

Oct. 11, 2022

I worked with Sherwin in customer support via the chat and he was fantastic. He was willing to review all the complicated errors I was having with QBO Connector and he explained in great detail what was happening. He was willing to go above and beyond the call to ensure all my errors were corrected. It was an amazing experience.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2022

Rom was very helpful and the app works very well ! Thank you Rom And all the team is very quickly responding all the time this is really appreciated

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

Great App so far and chat support was very very helpful. Rafael did a wonderful job of answering all of my questions!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

Paul was very patient with all of the queries and was more than helpful. All of the problems have been resolved and Paul was extremely helpful throughout the whole process.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

I really appreciate the quick response and resolve I received today with Rom. He knew exactly what to do with accurate resolve. I always appreciate the service I receive.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

Ronnie quickly retrieved the deposits that I could no longer see, explained the entire process to me and was very patient in waiting for me to complete the procedure. Thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

Sherwin was extremely helpful and took the time to answer all my questions over two conversations during the day. I will be reaching out to Sherwin again the next question I have!

Store

Kamu

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

Ben was very nice and knowledgable. Good service and good help. Too bad that there is no French employee to help, but fortunately I can speak a bit of English.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

I am very satisfied with this app because of much actively help by Paul.Thank you very much Mr.Paul I'm very satisfied to Customer Service Team. They are very active to solve for any problem. Thanks your very much Customer Service Team. I also a lot of thanks David-CS, today he helped me to solve the problems.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Sherwin from Customer Support was very helpful in resolving an error that I had been having with the integration to Quickbooks.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Game changer for me, having moved from another invoicing system where I could not import orders from Shopify, this has made it so, so easy.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Karol was awesome helping me fix my sync issues with QBO! Took only a short time to fix and I also learned something!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

Sherwin is a great person helping me in syncing my data smoothly. I really enjoyed working with him.

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

Lori was a lifesaver today. After several attempts to get the integration to work how I wanted it to, she solved the issue. It was an error on my part in how I set the integration up, but she was patient and resolved my concerns. Thanks, Lori!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

Ben was super helpful! He was very clear and efficient. Even reconnected after some issues, cant fault this service!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

Ben ... what a very helpful chap!! Very patient with not the most tech savy client. Took me through my issues step by step and we achieved what we required in double quick time. Thank you for your help, the Chat function was invaluable!!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

Sherwin and Ben were a great help today. They have quickly solved our problem. Great job today. Thank you so much.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2022

I'm really glad QBO has made this a priority. Previously, I used a third-party app that has caused all sorts of accounting issues. When they started asking for money for a basic linking service, I was able to get this installed and Rom helped me through tax alignment issues.

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 29, 2022

Ben was super helpful and sorted out our issue with great knowledge and a speedy response. This is our first time linking Quickbooks to Shopify and the process was very straightforward.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2022

Clarisse donne un service impeccable à chaque fois! Rapidité d'action et professionnalise garantis! Merci énormément

Using app

Over 2 years

Total reviews

1

Average rating

5.0