QuickBooks Online
All reviews
Very helpful - Rom was on it and ensured that i was up and running in minutes! Rom was very lovely to deal with.
I have to commend and compliment Dean and his impeccable customer service. He went above and beyond to help resolve my dual issues and was patient and kind the entire time. It was truly a pleasure working with him. Interestingly enough, I had been having a trying day and the quality of is care, concern and customer service, not only solved my problems but brightened my day to boot! Thank you Dean - you are my hero!
Great service from ROM fast and very helpful.
ROM was so super helpful and guided me through all the steps. They were very patient even when I was not understanding ! Thank you
Ben has been very helpful with assisting me in troubleshooting some SKU issues. Very prompt and helpful replies!
ROM was great in helping me understand the connection between QBO & Amazon marketplace. Each time that ROM has helped me in the past I went away with a better understanding of what is going on.
Great support! Clear and precise advice. What an absolute pleasure to deal with David! Thank you.
Contacted Shopify to assist with review issues. David was very clear and the issues were resolved very quickly. Top quality service.
ROM was really helpful in setting it up, had it going in 10 minutes
Not only was i endlessly grateful to find a help option in QB connect, but David's help and wording to how i could get my desired outcome was comforting and easy to understand. David was very professional in all aspects.
Karol's customer support was quick and efficient!! well done
The app is very user friendly. The only errors I've ever encountered are created when someone on our end skips a step (client name on order, etc.). Whenever I've had an error the customer service reps have bee very helpful and fast. Sherwin helped me out today and was quick and professional and had me fixed up in a couple of minutes!
Have had nothing but a great experience with Quickbooks online so far, and the connection between shopify and quickbooks has been amazing. All of my transactions sync. I did have an issue with the sync and duplicate items, however, Lori was able to resolve my issue extremely quickly! Highly recommend.
I had a fantastic experience with their service, especially with Rafael. He is quick to respond and very knowledgeable. My problem with the QB connector was resolved in a remarkably short amount of time.
Ben was very helpful to me when installing the app. Great customer service!
App simplifies my Shopify accounting. Support is great and fast - in particular David gets a shout-out he is very knowledgeable and helpful.
Still working on integration, but I think the QBO app will really help us streamline. Got some great guidance from Karol through the chat and was able to get some answers to questions fairly particular to our business--super polite, quick reply, and thorough. Looking forward to seeing what the app can really do.
App supports lots of different configuration settings, from very basic, to more advanced accounting. The setup was straight-forward, however I did hit some upfront configuration/sync errors. QB Connector support proactively reached out to me to help resolve the issues and get the sync working. In only a matter of minutes, Sherwin was able to correct my errors and provide guidance around the connector's features as well as best practices. I strongly recommend hitting the little chat icon when setting up the connector for the first time if you are confused about any of the options.
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