All reviews

Rating Breakdown

  • 5
    93% (2,659 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,862)
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5 / 5 Share

July 10, 2023

Paul was absolutely fantastic. My accounting knowledge is very limited and Paul guided me through each step with patience to get everything set up.

Store

Lane 44

Using app

About 7 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2023

Merci à Ben pour l'aide aujourd'hui! Très professionnel et courtois. Il prend le temps de bien demander à la personne les besoins. Je recommande ce produit! :)

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2023

I recently had the pleasure of working with ROM to set up OneSaaS for QuickBooks. ROM was extremely knowledgeable and helpful throughout the process. He took the time to understand my needs and to explain the different options available to me. He also made sure that I was comfortable with the setup before he left. I was particularly impressed with ROM's patience and attention to detail. He was willing to answer all of my questions, no matter how small. He also took the time to make sure that everything was set up correctly. As a result of ROM's help, I was able to set up OneSaaS for QuickBooks quickly and easily. I am now confident that I am using the best possible solution for my business. I highly recommend ROM to anyone who is looking for help with QuickBooks or OneSaaS. He is a knowledgeable and experienced professional who will take the time to understand your needs and to help you get the most out of your software. I am confident that I would not have been able to set up OneSaaS for QuickBooks without ROM's help. He is a valuable asset to any business that is looking to improve its accounting processes.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2023

I had an issue with the sync and had to contact support. SHERWIN dealt with the issue quick and also explained me what to do. Best and friendlies support ever. Thank you

Using app

About 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

July 5, 2023

Sherwin, thank you for helping me so quickly. I had a syncing issue that we have been dealing with for a couple of weeks and would manually make the order. Today, i tried out support and Sherwin was able to fix the issue in less than 5 minutes. I look forward to installing this app on our other Shopify store.

Using app

Over 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 23, 2024

Excellent service avec Sherwin, qui m'a aidé dans la configuration de Shopify avec Quickbooks. Merci Excellent service avec David aussi

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2023

ROM, was great helped sort our issue. We had problem with our product sync and he sorted it out very professionally

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2023

Really impressed with the level of customer service by all the staff i have talked with including LORI. Very informative, friendly and professional.

Store

Gym Sox

Using app

21 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2023

Paul was extremely helpful with setting up our integration. Great product and great service. Thank you

Store

Dyefor

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2023

Very good customer service. Sherwin helped me with walking me through the integration process as well as taking over when needed and giving best practice instructions.

Store

Hola BB

Using app

About 1 month

Total reviews

6

Average rating

4.8

5 / 5 Share

June 28, 2023

Clarisse was super helpful today and had me fixed in no time

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2023

This app works quite well, though I had a bit of a challenge setting up. Sherwin helped me though and I was sorted out in no time - thanks!! I had a few other issues, and Lori helped me; customer service has been great, very quick and genuinely helpful! The one downside is that inventory doesn't work for me to sync in QBO since QBO's inventory system isn't great, but Shopify tracks it well enough and we do have a specialty product/business, so it usually makes things extra complicated anyways.

Using app

11 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 27, 2023

This app has worked well for me. I've had a couple issues, but their support is fast and thorough. Dean solved a major problem with duplicate invoice numbers, so I'm once again on track.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2023

Clarisse was very helpful and answered all of my questions. Support for the application is great. Highly recommend

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

June 26, 2023

So far so good - ran into a couple issues that Rominick helped work through extremely quickly. Awesome support so far.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

I couldn't map the invoices numbers as have used QB for some time and been inputting manually otherwise it was simple task. The support was great and they got around this... Overall brilliant and support from Sherwin was really good

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

June 21, 2023

Karol was an amazing person. She join the chat in about 1 min. She help us with our question. Unfourtunately Quickbooks integrator doesn't detect price/cost changes in products, it only migrate a snapshot of products from Shopify.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2023

We enjoy the app. Karol really helped us with the setup with shopify integration to quickbooks online.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2023

Felt like magic just telling them the problem and Ben resolving. great stuff ! Hope they always have this quick resolution !

Store

YINK

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2023

Great support from SHERWIN. He was immediately available and stayed with me for half hour solving your issues. This was super useful and is eliminating my issues.

Using app

Over 1 year

Total reviews

4

Average rating

4.5