All reviews

Rating Breakdown

  • 5
    92% (2,527 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

May 27, 2022

Rom was very helpful and patient with me during our chat. It can be difficult communicating this way so I appreciate that he was able to understand my needs and help to correct the issue.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2022

I was having trouble syncing QB to my Shopify store, but Vincent from support was very helpful and sorted it out for me

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2022

Ronnie help me syncing old data from shopify to QBO he helped me professionally. As Shopify always have trouble in syncing data by itself

Using app

About 2 hours

Total reviews

5

Average rating

4.2

5 / 5 Share

May 26, 2022

Great support team! ROM assisted me! Everything was done incredibly fast and efficient! As well as answered all of my doubts with the software!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2023

Update April 4th 2023: Another chat today for some synch issues with Dean (Quick Books Synch software) and as always, things were explained and solved very professional- really good support! Before: Installation and activation was very smooth. There were naturally still some options I could not figure out on how to get certain Quickbooks settings done so that I can adjust the synch software that everything works. But klicking the "Chat" optoin in the App, I experienced a quick and profound person to help me straight out with all questions. BEN could write me all the anwers I need and even send me screen shots on how things should look that the sync is working smooth and complete. So after about 15mins chat, all was good, thanks for this nice and good human support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2022

There's always a learning curve and I'm in a hurry. The tech support is awesome! I was on Chat support with ROM. The service was unbelievably fast and ROM made the task seem easy. This is truly the best support I've ever experienced. And when I'm dealing with my money, this app and support are important.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 25, 2022

Cant believe this is FREE! does the job perfect and the helpline are excellent. David helped me for around half an hour to make sure I know what I was doing, couldn't have been more helpful

Store

careppe

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 25, 2022

I had some issue with synchronizing several services but customer service rep BEN helped me work through all the errors and provided the very helpful guidance that I needed.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2022

I had no idea what I was doing. Godaddy Bookkeeping left me high and dry. I spent the past two days trying to get my shopify data into QB. Sherwin helped so much. Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2022

I had questions about synching my data to QB and Lori provided great service answering my questions quickly.

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2022

I had some issue with synchronizing two services but customer service rep Vincent helped me pull all the data I needed and provided the super helpful guidance that I needed.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2022

I used this application to help me to connect my quickbooks account with Shopify, It is working properly. Sherwin is the person who help me, and his customer service was great.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2022

ROM was amazing! Helped with my sync issue to make sure my inventory on Quickbooks matched my Shopify. He deserves a bonus or a raise.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2022

Working with this app was really smooth and I love the interface. Its fairly easy to pickup and when I needed some assistance Sherwin was extremely helpful and patient with me. I highly recommend.

Using app

6 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2022

App is very easy to use and does a perfect job syncing my products and transactions. When I needed some assistance, Sherwin was patient and extremely helpful. Would recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2022

Thank you Paul and Troy for excellent service in helping me to sync my inventory! It was a quick fix and this app is going to save me so much time in the long run.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 24, 2022

Was having some trouble with sync's from shopify and support was responsive and effective in resolving my problem. Karol did a great job helping me out.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2022

Thanks to Karol for helping out! She was very helpful and solved my issue. Not only was she very prompt but was super friendly too. Thanks!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2022

Have this used this app even before the Intuit acquisition. Troy has helped me like breeze for my new store setup. Highly recommend for the QBO+Shopify combination. <2nd inquiry> Sherwin has helped me on syncing with Amazon. Did a great job, fixed everything fast. Very pleased with the dedication and support!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2022

App works great! and Troy from customer support was extremely helpful adjusting the setting for me. Really impressed. Thank you

Using app

Over 2 years

Total reviews

6

Average rating

5.0