All reviews

Rating Breakdown

  • 5
    91% (2,790 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (17 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (49 ratings)

Reviews with Text

  • 100% (3,047)
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5 / 5 Share

Nov. 27, 2023

Thank you Rom for helping! He got the errors fixed fast and painlessly for us.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

Sherwin was extremely helpful and quick to resolve my syncing issue with Shopify and Quickbooks. Sherwin is pleasant, knowledge and a real credit to the intuit/quickbooks team!!!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2023

I am very new to bookkeeping, made some mistakes using this integration software, but Clarisse was super helpful and put me back on track within minutes. Amazing support, company should be proud to have someone so efficient working for them

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2023

I was having a problem syncing my Shopify store to Quickbooks. LORI helped me and she was great! Its not to often one gets a positive result from a live chat but LORI nailed it! Thanks

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Sherwin was very helpful at helping me set up the app to my quickbook! Really good customer service, Thanks!

Store

HOLM

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Excellent customer service from Sherwin who noticed I was having sync issues and helped me resolve the issue.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Customer support is 10/10, LORI is boss. Quick to answer chatbot and found relevant articles I could reference AND addressed all my concerns. Thanks for making it an easy process!

Using app

44 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

This is an excellent app. Every connection/integration app we have has issues. This Shopify <> Quickbooks connector app (1) has fewer issues than most and (2) has THE BEST CUSTOMERS SUPPORT I've experienced with any integration ever. The support team (Ben especially) is incredibly helpful. They solve everything extremely quickly and efficiently. I wish all software had support like this.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Sherwin was amazing helping me sort out an error we had initially made during set up. Did it all over chat and now all my orders populate perfectly from shopify to QBO in minutes Thanks Sherwin!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

We had an issue with Shopify orders not updating in QB online and Nick really helped us in solving the problem.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Ronnie has been incredibly helpful and patient in helping me navigate a complicated integration. It's so refreshing to speak to a real human and not just another chatbot. Thanks so much Ronnie!!

Using app

9 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

I want to take a minute to say how much I'm pleased with the great service I just received from Sherwin, very competant and efficient!

Using app

About 1 year

Total reviews

4

Average rating

4.3

5 / 5 Share

Nov. 20, 2023

A great app to sync my Shopify store with Quickbooks for the accountants to do their thing. I also logged into this week to resolve an issue with a customer not syncing across which in turn stops their transactions sync'ing and SHERWIN in the support team, popped up on chat and asked me if I needed help. They sorted it there and then. thank you!

Using app

7 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Rom was great! He solved all my Syncing errors

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

Ben helped me quickly work through my QBO issues.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

Ben is amazing. Give that man a raise. He helped me with the set up and answered all of my question. 12/10 Service.

Using app

33 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2023

This app makes it so much easier to track my sales and orders in QBO! Ran into a few minor issues with syncing, but Sherwin helped take care of these for me! Thank you, Sherwin!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

Customer Service Lori is very helpful and patient. She helps me resolved all issues and questions. Customer Service Dean is also very helpful and patient. He helps me resolving all my issues today.

Store

osume

Using app

Over 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 9, 2023

Sherwin was very helpful in setting up the system for me and answering questions about the app and Quickbooks in general to help me solve some issues

Using app

31 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

I love this app! It was super simple to integrate and works exactly as intended. The chat support is responsive, friendly and knowledgable. I talked to Ben today and he helped me understand my error within minutes. Recommend this app if you want to save yourself a ton of time and streamline your workflow!

Using app

Over 1 year

Total reviews

3

Average rating

4.7