All reviews

Rating Breakdown

  • 5
    93% (2,659 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,862)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 5, 2023

Sherwin is awesome.... He helped me a lot with a small syn issue. I recommend this app 100%. I have been a QBO customer for the past 3 years!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2023

Excellent customer service. Had a small sync issue but was resolved quickly by Ronnie in customer support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2023

Sherwin was super patient with me and had answered all my questions. Thank you for all your help to make this install easy

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2023

Amazing Service! Quick responses and very helpful and insightful. A big thank you to Karol who always seems to be the lucky winner to help me with my issues!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 31, 2023

Very good support from Paul, helpful and quick to respond. Definitely knows what he's doing. Patient and solved the problem quickly.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2023

So far so good this app should be an amazing help. Set up was super easy and the support team are very helpful. Chatted with Shervin who was a superstar. Much appreciate!

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 30, 2023

Troy was awesome and was super helpful in finding out what the issue was that I was having and finding a solution!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2023

Sherwin was a pleasure to work with. He was prompt and helped me get everything in order. I wish I made the switch sooner as the process was fast and easy.

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Very fast response time, very clear explanation on errors and the steps taken to fix them. Great customer service from reps DAVID and LORI!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2023

Great support from Rom, much appreciated! He helped me link my shopify account to quickbooks fast & easy.

Using app

About 12 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

May 30, 2023

The "Shopify Connector by Intuit" app is truly fantastic! Not only does it seamlessly integrate my Shopify store with Quickbooks, but the customer support provided by Karol is outstanding. Whenever I had a question or encountered an issue, Karol was there to assist me promptly and effectively.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2023

Big shoutout to Ronnie for his profound knowledge that enabled him to navigate the intricacies of the integration process effortlessly. He ensured all the data and transactions between Shopify and Quickbooks were synchronized accurately. Thank you again. Love Quickbooks for saving me valuable time and effort.

Using app

6 days

Total reviews

9

Average rating

4.9

5 / 5 Share

May 24, 2023

I was able to connect Shopify with QuickBooks Online without any issues. Once connected I had quite a few errors with syncing sales, tracking inventory and payouts. I used the chat box on OneSass to contact support. Ben was our agent and knew exactly what to do. He walked me through step by step and we were able to fix all the errors very quickly. I am not tech savvy but his instructions were clear and easy to understand. I always dread having to contact support but I was thrilled with Ben's help.

Store

Talii

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2023

Fantastic customer support! I received very timely and helpful assistance from David as I integrated my store with QB Online!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2023

Wow !!!! this is CUSTOMER service. I have so many questions to understand well the QBO connector and Ben at customer service answered at every questions. He knew exactly my problem was and was a really good help for me and our customer to reach the accounting goal we want with the connection beetween QBO and Shopify. I really recommand their customer service. Thank a lot Ben you really help us. LEONARD WEB AGENCY

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 19, 2023

David did an awesome job helping me out with a syncing issue. It's great knowing that every time such an issue comes up I can have it resolved quickly and easily with the help of the QuickBooks customer service folk. Much appreciated!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2023

Karol was excellent tonight! Fixed a account - import issue very quickly. This is a great reliable app. They continue to offer outstanding support. Quick and easy to fix the little things. Thanks Ben. Great Job!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2023

Sherwin really knows what he is doing, he solved my problems and did it in record time. He really came through for my company. Will definitely be messaging them if i run into any more problems, hopefully i get Sherwin again cuz that was awesome.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2023

Ben was extremely patient with my setup. Super helpful and answered all the questions I had. It's incredibly important to have someone responsive and knowledgeable on the other end of a chat! I appreciate the service, it was a great first experience.

Store

Barkus

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

SHERWIN was very helpful, quick, and polite. I was satisfied with her service. Thank you very much!

Using app

Over 1 year

Total reviews

2

Average rating

5.0