All reviews

Rating Breakdown

  • 5
    92% (2,527 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

May 16, 2022

Although the app works well, there are certain integrations that take a bit of time to do right. I was struggling until I chatted with Rom who not only helped us connect our COGS, but also went above and beyond to fix other errors we were experiencing (i.e. product and services section, roundedoffitem, inventory syncing). In one 30 minute session with Rom I felt we fully optimized this app to now give us all the analytics we need to properly run our business. Great app and amazing service!

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

May 16, 2022

I waited for less than a minute when David showed up in the chat to help me. He knew what and how to solve the issue I had immediately. I appreciate his expertise.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2022

Rom was very knowledgeable and worked quickly to resolve my issue of correcting my Payout Workflow. Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2022

Sherwin is awesome ans very fast !!! She resolved our issues. Thanks for your help, it's very appreciated !

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2022

David was very helpful when I had syncing issues with my orders and solved the problem easily and right away

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2022

Rom helped me set up the integration with my Shopify store and they were very patient and detailed as I figured it out!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2022

Thank Rom, he was very helpful with getting my sales to sync to quickbooks. It did not take much time at all. Very quick

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2022

Fantastic support from the agent Rom and features for Shopify integration. They were able to carry over my old transactions.

Store

HLY GLW

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2022

Sherwin was Super knowledgeable and friendly! They helped my sink the Shopify Payouts and told me what place to sink them with, and guided me and made sure it was all 100% before sinking. Thank you so much

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2022

As another had mentioned, Karol was amazing. She knew a lot about the platform and it's forms, and thus helped me greatly. Because of this I found out I did not setup Free Shipping correctly for my store when I did a test order... Oops.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2022

Karol was very helpful and went above and beyond. I had a question about QB specifically and she was able to help me solve my problem. Thanks again for your patience and support!

Using app

About 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2022

App was good, I had some trouble setting up but Ben from customer support helped me a lot. They answered my questions and helped me with any sync issues I had previously.

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

May 10, 2022

I had an issue with synchronizing however Sherwin solved my problem. Thank you so much for helping immediately

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2022

Been having some tech issues due to myself messing around with the set up, going back and forth trying to change invoice numbers, so the sync stopped. Sherwin has been very helpful and solved my issue by providing guidance on each step of the instruction, also very patience with my questions, happy with the app, happy with the support, issued solved :)

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 10, 2022

Rom was very helpful and detail in helping me. Everytime I think something is wrong the customer support rep always makes things easier. Thank you Rom

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2022

Clarisse was so helpful via the chat. Took an hour to help me and she was very patient and solved all my issues.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2022

I had an issue with my shopify order number being a duplicate order number in QBO I first talked to Paul before I got disconnected. When I came back on I was talking to Troy. Both were very helpful and patient with me. Between them both I hope we got the issue resolved so it doesn't happen again. I wont know for sure until another order is placed online.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2022

Sherwin was wonderful, I am amaze with customer support, very smart just I do not have enough words to explain my wonderful experience.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2022

Sherwin was quick and helpful! He helped to change the sync date and remove already synced data as of a certain date.

Using app

14 days

Total reviews

3

Average rating

4.7

5 / 5 Share

May 9, 2022

Ben provided excellent support to get us through the integration process - It can be somewhat fiddly to get everything running smoothly, so having Ben onboard proved invaluable.

Using app

19 days

Total reviews

1

Average rating

5.0