All reviews

Rating Breakdown

  • 5
    92% (2,740 ratings)
  • 4
    6% (180 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 100% (2,981)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 26, 2023

I've recently had the pleasure of using the QuickBooks Online Connector on our Shopify store, and to say the experience was exceptional would be an understatement. The QuickBooks Online Connector is an absolute game-changer. The integration process was fluid, easy to navigate, and designed with user-experience in mind. It has proved invaluable in simplifying our bookkeeping processes and providing real-time financial data, allowing us to focus more on growing our business. Yet, what truly set this experience apart was the stellar support we received from Rom. His professionalism, expertise, and dedication to customer service were truly beyond compare. He walked us through addressing some sync issues we had and made the whole process a breeze. Rom's support was the epitome of excellence, making our journey with QuickBooks Online Connector not just satisfactory, but truly delightful. To anyone seeking to streamline their eCommerce operations, I can't recommend QuickBooks Online Connector enough. And if you get a chance to work with Rom, rest assured you're in the best hands. Thank you, QuickBooks and Rom, for making eCommerce a breeze for us!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 26, 2023

I received awesome support today from Sherwin using their Chat tool. He helped us find a solution to an inefficient process that had been plaguing our systems for a while, and with his help we are now much more efficient and accurate!

Store

Velaasa

Using app

About 6 years

Total reviews

3

Average rating

3.7

5 / 5 Share

July 25, 2023

Once again their customer support has helped me. They are prompt, efficient and always polite/knowledgeable. Next level service from Rom. Thanks again for your help!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2023

Great app for syncing stores. It works for Canadian customers selling in USD as well, just takes some time to setup correctly. Sherwin was amazing in helping me get everything up and running, so far so good!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2023

Ben's exceptional customer service truly impressed me. He was incredibly helpful, patient, and knowledgeable throughout our interaction. His prompt responses and willingness to go the extra mile made my experience outstanding. I couldn't be more satisfied and would highly recommend seeking his assistance for any future queries. Kudos to Ben for a job well done!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2023

Even though it says this app isn't compatible with my shop, I've had it installed for awhile now. It's not the easiest thing to configure, and for awhile I had daily error notifications that I could not fix, making a bit of a mess in QBO for me. I finally reached out to customer service for help after my accountant couldn't determine the issue or fix. I gave them access to my shop and they configured everything for me and then when I had another error message, they fixed that as well. I'm super pleased with the help they've provided me, and the app service overall. If you're using QBO and Shopify, this is a great solution.

Using app

Almost 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

July 20, 2023

Karol helped me so much, im really happy with the app! thanks to Karol i was able to get shopify orders into the qbo platform which was quite difficult if you dont know what youre doing.

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 20, 2023

Troy is awesome! He is very patient, listens to all my concerns and guides the right way to integration.

Store

ShweBiz

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2023

Messed things up while synching my quick books account with Shopify, but Karol from support helped me out super fast (not even taken 10 mins) and got everything sorted and made it running. She was very supportive, attention to detail, on top of everything, double checked with me all configurations just before she proceeded, and overall very impressive. Thank you Karol

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2023

Customer service was 5 star! i was reluctant to install the app at first, but as soon as i sent an email Sherwin was right there with a reply and guided me thru the entire process. was a couple of issues syncing up the store but was resolved in minutes! So far so good, very happy with the support so far

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2023

I just wanted to say that I really appreciate how intuitive this app is. It's so easy to use, even for someone like me who isn't very tech-savvy. I also wanted to mention that I had a question about how to use the app, and I contacted support. David was very helpful and got back to me very quickly. He answered all of my questions and even went above and beyond to help me out. I'm very happy with this app and I would definitely recommend it to others.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

I needed help regarding an error (code 6000) - ROM promptly helped me with rapidity and accuracy. It took him just few minutes and all was repaired. Very good customer service. Thanks ROM !

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 17, 2023

Great product! Have used it for a while in an old store and Sherwin helped me to build a new connection

Store

OMAS

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Very helpful service and support from David, Sorted out the issue and provided links to answers for other questions

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2023

Troy was an excellent representative and helped me solve my issues! really happy with the service. Thanks Troy.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

We are very pleased with how well this app keeps our Shopify Store and our QBO records working together. We have also had very good customer service when we have had questions. Sherwin helped me today and assisted quickly and professionally.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2023

Paul was tremendous in helping with the setup on this. He went the extra mile and way beyond the call of duty to help with the request with the OneSaas integration. 5 stars.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

David has been very helpful to me. QBO is always helpful when issues arise, and I appreciate it a lot.

Store

BIGTENT

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

July 12, 2023

Working with ROM is a real pleasure! His patience is very appreciated considering I am a beginner with QBO and not very good with computers in general. He takes the time to explain things from the beginning si that I actually understand what I am doing! Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2023

Recently, I had a pleasure to chat with Karol as I needed assistance with Sync between Shopify and QuickBooks. I was very impressed with her knowledge and fast response. Karol was able to help me to navigate both Apps and finish the work seamlessly . My overall experience was amazing and I'm thrilled to received such a great support.

Using app

12 months

Total reviews

1

Average rating

5.0