All reviews

Rating Breakdown

  • 5
    92% (2,527 ratings)
  • 4
    6% (175 ratings)
  • 3
    0% (13 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (22 ratings)
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5 / 5 Share

April 27, 2022

So far, the app is working as intended and Customer Support has been great! Thanks Ben for all your help!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 26, 2022

Sherwin knew the solutions to my app questions immediately. Couldn't be more satisfied with his service.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2022

Works very well and there have no hiccups. Customer Service is always helpful. I spoke with Sherwin today and was able to resolve my issue within a couple minutes.

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

May 9, 2022

ROM has amazing patience he helped me in resolving my syncing issues! He explained everything well and was so nice !!!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2022

Ben in customer service was a great help in resolving my syncing issues! He explained everything well and was able to answer all of my questions.

Store

toii

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

April 26, 2022

The app works well enough for what we need. There are some bulk updating features that would be nice to have but not a huge deal. When I have used the chat feature to get some help they have always been very helpful. Vincent worked with me for a long time to fix my mapping and product issues. The app is all setup but it is good to know that if I need help they will have someone there to help me with all of my questions.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 25, 2022

I was having syncing issues and couldn't pinpoint where the error was coming from. Dean was able to pinpoint the error and give clear instructions on how to fix. Once we fixed the first error we realized there was a second error and got that fixed as well. Quick and helpful service. I was back up and running in about 15 min

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2022

I was having trouble syncing my Sales data to Quickbooks but thanks to Sherwin from customer support i was able to sync my data easily and was guided with the process every step of the way. i think their customer support is brilliant, very quick responses from sherwin and on point. Thank you So much!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2022

Rom was so helpful this morning. Whenever I have a problem, the customer support is always amazing! Thank you Rom, you made my Monday!!!!!!!!!!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2022

Really helped me isolate orders and import into QBO. Big thanks to my man Rom for help with integration.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2022

I had some troubles syncing my informations, but the rep Dean was SOOO helpful. He's my new bestfriend! Very good app!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2022

The customer support Rep LORI was very helpful in resolving my problem. I can't believe she was very patient and answering all my questions. I can't ask for better service.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2022

Rom answered all my questions and was very helpful. Rom walked me through the steps I needed in order to properly have my shopify and quickbook invoicing connected.

Store

KUM-USA

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2022

This app helps me so much with my business. It makes life so much easier. Running a business is already as challenging as it is, but this app has been wonderful so far. Ben just helped me with fixing the syncing error just like that. Great product and great service! Love it!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2022

The app was easy to set up, especially with the available online help. Vincent was very helpful during our chat.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2022

Dean was so helpful with the set up questions I had. He shared screen shots to assist me through the process. I so appreciate his patience and assistance.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Sherwin & Nick were super helpful! If I had any questions about the integration process when I was going through it - Sherwin was quick to answer with detailed instructions. It was an easy process from start to finish. 'Great Customer Service'

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2022

Fantastic customer support! My setup had an error on my part, but through the customer support chat the agent Rom, they quickly and easily guided me to correcting the issue. Great experience!

Store

CHAYLE

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2022

I was struggling a lot setting up the app and Troy was amazingly helpful in getting me set up. This is definitely one of the best customer service experiences I have ever had, highly recommend!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2022

Ronnie is wonderful and answered all of my questions! I definitely recommend using this app and seeking out their customer service!

Using app

About 1 hour

Total reviews

1

Average rating

5.0