QuickBooks Online Global

Sept. 20, 2021

Sherwin was super attentive to my needs and helping me troubleshoot on the App. The app seems to be working well. Although, I do wish it provided automatic bulk matching of receipts with bank deposits. MyWorks on WooCommerce has this feature and it saves me MASSIVE amounts of time. Hope this app can offer this soon!

April 29, 2022

The app needs some work but the support staff like Vincent, Rom, and many more are a real asset and work hard to make you feel supported and heard.

Aug. 25, 2021

I had some issues with the new Sync between Shopify and QBO. Vincent was quick to help me resolve the issue. I have dealt with Vincent previously and I have always been happy with his support

Aug. 25, 2021

Very good bones, a few improvements needed to make the workflow really optimized. The customer service team is great, Troy helped me resolved a few issues and they seem very open to feedback about new ideas/features. That extra start could be easily earned with a little dev work on their end!

Aug. 6, 2021

Sherwin was very helpful in answering my question - he asked for screenshots and asked questions until he understood exactly my problem. Unfortunately there isn't a solution but he took the time to understand and help.

Aug. 5, 2021

I was facing some issues with the integration date, I got quickly synced up with Paul. He firstly clarified my doubt and why I am unable to backdate sync. Then he was kind enough to go point by point with me over the entire integration process. He was very patient and helpful.

June 29, 2021

Ronnie was very helpful and quick in answering my questions about syncing Quickbooks to Shopify. And friendly too.

May 28, 2021

Ronnie was extremely helpful and gave me the right direction to properly get our operations moving. The app expedites the process very well and let's us focus on the business and not bookeeping.

April 27, 2021

to soon the rate the app BUT the person the chat line was great...I will not use the name but I wish all support can be like this person!!

April 20, 2021

Setting up can be confusing at first. Thank goodness the support operators are very patient. Thank you Ronnie for taking the time to work out misunderstandings and making things clear.

March 30, 2021

It's a bit confusing to get the accounts right for syncing but Ronnie was very helpful and responsive via the help chat

March 23, 2021

I used this app to help integrate QB Self-Employed. Ronnie was a big help and walked me step by step. I wish he were able to help on the QB integration once we synched (can't see the entries in QB and now need to contact QB to fix that end.)

March 22, 2021

I had some questions about integrating Shopify with QBO. Karol was able to quickly answer my questions and fix my problems. It is now integrating with QBO.

Feb. 19, 2021

We are just getting this app up and running and the customer support at 11pm was great. Ronnie helped me work through my problems and get me set up and heading in the right direction in no time. Was a relief that I could find someone so late at night, never know when you get the free time to work on all the little ins and outs needed to get it all sorted.

Feb. 4, 2021

I just installed this app to sync Shopify and Quickbooks Online for inventory and transactions. Had an issue with sales tax not syncing but Rafael at OneSaas was quick to resolve the issue. Thanks Rafael.

Nov. 25, 2020

I have facing some sales order import issue from Shopify to Quickbooks apps. I really appreciate assistance from Rafael who able to solve my issue :)

Oct. 1, 2020

The app works well and is very easy to set up. I've run into a few bugs here and there, but nothing major, and the customer support has always been very quick and effective at resolving the issues.

Aug. 28, 2020

Dean was SO helpful. I was heading down a confusing path and he cleared it all up for me! Great customer service. The four star is only because the app doesn't fully communicate with Shopify regarding products.

Aug. 17, 2020

The support has been great to get Quickbooks Online and Shopify talking. There is always someone to help out and quick with a fix or a suggestion. Thanks Paul!

July 28, 2020

I like the function of this app. Paul was very helpful in the setup. i am looking forward to using this app.