QuickBooks Online

Jan. 23, 2022

Bit of a learning curve and some integration complexities. BUT the support team really helps. Thanks Vincent!

March 1, 2022

We use this app to connect Shopify to QBO and the online support and chat are great! Sherwin was able to fix my errors and helped walk me through all the steps needed on my end. He also transferred over the sales we made earlier in the year that didn't come over with the original and ongoing transfers. I had several other interactions with Lori (and forget the third person's name) for other sync updates and they were very helpful.

Jan. 18, 2022

the support was so helpful and patient and let me take my time thank you David i like the integration it easy to setup

Jan. 6, 2022

Rominick provided excellent customer service and was able to resolve all of our issues in no time at all! However, it would be more convenient if users could un-sync and re-sync data on our end instead of having to contact support to do so.

Jan. 3, 2022

Dean was great - helped me quickly fix what I was sure was a major problem that was going to lead me to have to cancel Quickbooks.

Nov. 26, 2021

I used this app to integrate Shopify to QBO. It is a little complicated in the set-up. The support was Excellent - shout out to Rafael. It would be great if product images mapped over. After you fix that, see if you can get all tax authorities to agree on a nice and easy rate;)

Nov. 15, 2021

Chat service Ronnie is really cool, very helpful. I guess you only need to understand better the app after that, its nice!

Nov. 4, 2021

Customer Service is very good. Thanks Ronnie for your help! This app is free and serves the purposes of our online retail location. The strength of this app is that it allows you to use QBO's built in inventory instead of springing for yet another third party app. It will actually record changes in stock and COGS using QBO Plus' FIFO feature. The only complaint I would make is that the app is not set up to record both the sales and payouts so there is a bit of extra work needed on the reconciliation end. There is also no way to record gift card liabilities or cash if you have a POS system. For a simple solution to a simple setup this works great.

Oct. 6, 2021

We are still setting up this app so I do not have a full experience at this point. What I do know is the online support seems to be top notch. Ronnie in customer support was great, and we are looking forward to our full integration.

Oct. 6, 2021

I was needing to use this app to connect our QBO database to Shopify. I also needed the data that synced from Shopify to QBO to provide the necessary information for Avalara to extract the sales and sales tax information to file in all required jurisdictions. Rominick was very helpful in choosing the correct settings for the data sync to meet my needs.

Sept. 21, 2021

Overall was able to fix some small issues and hope this helps streamline my QB reporting. Thank you Vincent for helping me out!

Sept. 20, 2021

Sherwin was super attentive to my needs and helping me troubleshoot on the App. The app seems to be working well. Although, I do wish it provided automatic bulk matching of receipts with bank deposits. MyWorks on WooCommerce has this feature and it saves me MASSIVE amounts of time. Hope this app can offer this soon!

April 29, 2022

The app needs some work but the support staff like Vincent, Rom, and many more are a real asset and work hard to make you feel supported and heard.

Aug. 25, 2021

I had some issues with the new Sync between Shopify and QBO. Vincent was quick to help me resolve the issue. I have dealt with Vincent previously and I have always been happy with his support

Aug. 25, 2021

Very good bones, a few improvements needed to make the workflow really optimized. The customer service team is great, Troy helped me resolved a few issues and they seem very open to feedback about new ideas/features. That extra start could be easily earned with a little dev work on their end!

Aug. 5, 2021

I was facing some issues with the integration date, I got quickly synced up with Paul. He firstly clarified my doubt and why I am unable to backdate sync. Then he was kind enough to go point by point with me over the entire integration process. He was very patient and helpful.

May 28, 2021

Ronnie was extremely helpful and gave me the right direction to properly get our operations moving. The app expedites the process very well and let's us focus on the business and not bookeeping.

April 27, 2021

to soon the rate the app BUT the person the chat line was great...I will not use the name but I wish all support can be like this person!!

April 20, 2021

Setting up can be confusing at first. Thank goodness the support operators are very patient. Thank you Ronnie for taking the time to work out misunderstandings and making things clear.

Feb. 19, 2021

We are just getting this app up and running and the customer support at 11pm was great. Ronnie helped me work through my problems and get me set up and heading in the right direction in no time. Was a relief that I could find someone so late at night, never know when you get the free time to work on all the little ins and outs needed to get it all sorted.