All reviews

Rating Breakdown

  • 5
    93% (2,643 ratings)
  • 4
    6% (166 ratings)
  • 3
    0% (14 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,846)
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5 / 5 Share

Sept. 25, 2025

Rhica was able to resolve my issue quickly. Very friendly and knowledgeable.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Sherwin was great help

Using app

3 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Rods was so helpful making sure my QB was connected correctly. I asked him A LOT of questions and he was very patient, kind and very knowledgeable!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Jasmine was very helpful - very good customer support to help with the integration Sherwin was also very helpful with an issue I had with generating the correct invoice numbers

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Jasmin has been extremely helpful and patient whilst I have been setting up my integration which is now working as expected. Thanks also to Ben who has also provided excellent support, both are very knowledgeable and solved my issues.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Jasmin turnet out to be very helpful and patient. Thank you Jasmin!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Nick was extremely helpful in assisting me sync 240 transactions dating back to 5 months prior.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

Nick was very helpful! Solved my problem extremely quickly and plugin is working great.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Rods was great help! very helpful and helped me resolve all the issues i got. Thanks !

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Thanks SHERWIN for the support!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Quick, to the point and with human to human approach... That was Ben - the Best :)

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Excellent support from Nick, very knowledgable and efficient in resolving issues.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Customer support and setup is great, couldn't recommend it more. Love working with their staff, Jenny on live chat support made everything so easy.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Huge thanks to NICK for his exceptional support with the Shopify–QuickBooks integration. His expertise, responsiveness, and attention to detail made the entire process seamless. I truly appreciate the effort and dedication he brought to the project.

Using app

Over 4 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 17, 2025

I had a fantastic experience working with Jenny from QuickBooks support. She was patient, professional, and incredibly knowledgeable. Jenny walked me through the process of cleaning up my data, mapping all my accounts correctly, and getting my Shopify transactions synced again without any issues. What felt overwhelming at first became simple and manageable thanks to her clear guidance. I truly appreciate her help and highly recommend her support to anyone who needs assistance with QuickBooks Online.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Amazing support experience with Wen. Has been patient and worked for me to resolve my problems very nicely.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Excellent service de la part de Francis

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Sherwin was incredibly helpful in getting my Shopify connected to QuickBooks. He guided me through the process with patience and made everything so much easier to understand. What felt overwhelming at first turned into a smooth and stress-free setup thanks to his support. I truly appreciate his professionalism, knowledge, and friendly approach. Highly recommend Sherwin for anyone needing help with Shopify and QuickBooks integration!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

I had the best customer service experience of my life. Rods was incredibly patient, polite and genuinely determined to solve the problem, sometimes even more than I was. At one point, I was ready to give up, but Rods encouraged me to hold on while he tried a few more solutions, and it worked. Absolutely a 5-star service, without any doubt.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

When using this app, a chat window opens automatically offering real person assistance. I had Ben assisting me through the process he was super helpful and knowledgeable, he made the whole thing a lot less daunting. Great customer service!

Using app

8 days

Total reviews

1

Average rating

5.0