All reviews

Rating Breakdown

  • 5
    91% (2,786 ratings)
  • 4
    6% (186 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (50 ratings)

Reviews with Text

  • 100% (3,042)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 24, 2026

Jii was very helpful and replied quickly, assuring me that there isn't actually a need to switch to the new app (which isn't ready) and it's ok to stay on the legacy app for now whilst they continue to work on it. Legacy app still seems to sync for me so I'll sit tight for now. Jasmin has also been very helpful recently in further troubleshooting issues with the shopify app

Using app

Almost 6 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Nick was incredibly helpful and efficient in resolving our Shopify–QuickBooks sync issue with multicurrency. He took the time to understand the problem, explained things clearly, and ensured everything was working correctly before closing the case. Great support experience—thank you, Nick!

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Many thank to Jenny for her great support to fix the problems. I really apreciate her help and attitude.

Store

VALUSIS

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Francis was really helpful!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Rods was great in answering all the questions we had so far.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

great experience contacted jasmine who was really helpful and sorted my issues in an instant knew exactly what to do very helpful and quick to respond.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

I had trouble updating an app. Sam was super helpful and reassuring--great support!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Chelle provided excellent support. Really appreciated her assistance.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Jenny from customer support was very helpful and quick to respond. Looking forward to getting the app fully up and running.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Had a sync issue and Jenny was very quick to fix the problem

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Thank you to Chelle for helping me out today with my connections. Fast response and easy to talk to.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Jasmin was excellent

Store

Kitch

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Jasmin provided excellent support—efficient, clear, and genuinely helpful. Really appreciated her assistance.

Store

Sewara

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Angel was great and very kind and helpful.

Using app

About 4 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Thank you to Francis for helping me out today with my connections. The support is amazing and Francis is an asset to the team.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Had a small issue, and a question, and Sherwin was very helpful

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Thank you Jasmin for helping me with a connection issue that bothered me for a while. Much appreciated. Thx.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

thank you SHERWIN. you were very helpful

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Thank you SHERWIN for fixing our errors on the sync awesome fast service

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Francis was helpful!

Using app

3 months

Total reviews

1

Average rating

5.0