All reviews

Rating Breakdown

  • 5
    92% (2,740 ratings)
  • 4
    6% (180 ratings)
  • 3
    1% (16 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 100% (2,981)
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5 / 5 Share

June 28, 2023

Very good customer service. Sherwin helped me with walking me through the integration process as well as taking over when needed and giving best practice instructions.

Store

Hola BB

Using app

About 1 month

Total reviews

7

Average rating

4.9

5 / 5 Share

June 28, 2023

Clarisse was super helpful today and had me fixed in no time

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2023

This app works quite well, though I had a bit of a challenge setting up. Sherwin helped me though and I was sorted out in no time - thanks!! I had a few other issues, and Lori helped me; customer service has been great, very quick and genuinely helpful! The one downside is that inventory doesn't work for me to sync in QBO since QBO's inventory system isn't great, but Shopify tracks it well enough and we do have a specialty product/business, so it usually makes things extra complicated anyways.

Using app

11 days

Total reviews

8

Average rating

5.0

5 / 5 Share

June 27, 2023

This app has worked well for me. I've had a couple issues, but their support is fast and thorough. Dean solved a major problem with duplicate invoice numbers, so I'm once again on track.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2023

Clarisse was very helpful and answered all of my questions. Support for the application is great. Highly recommend

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

June 26, 2023

So far so good - ran into a couple issues that Rominick helped work through extremely quickly. Awesome support so far.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

I couldn't map the invoices numbers as have used QB for some time and been inputting manually otherwise it was simple task. The support was great and they got around this... Overall brilliant and support from Sherwin was really good

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

June 21, 2023

Karol was an amazing person. She join the chat in about 1 min. She help us with our question. Unfourtunately Quickbooks integrator doesn't detect price/cost changes in products, it only migrate a snapshot of products from Shopify.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2023

We enjoy the app. Karol really helped us with the setup with shopify integration to quickbooks online.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2023

Felt like magic just telling them the problem and Ben resolving. great stuff ! Hope they always have this quick resolution !

Store

YINK

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2023

Great support from SHERWIN. He was immediately available and stayed with me for half hour solving your issues. This was super useful and is eliminating my issues.

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

June 21, 2023

Ronnie was really helpful, guided me step by step through whole process of integration with QuickBooks. Thank you Ronnie.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2023

Rom was great! Very proactive and helpful via chat. I had an issue with my sync and they were able to work through it quickly.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2023

I was assisted by Ben and he was extremely helpful. Wonderful customer service and he resolved my issues very quickly.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2023

Absolutely amazinggggg customer service. Rom helped me with everything I needed to figure out. Really went above and beyond. Thank you so much for everything!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2023

Support was phenomenal. We were having some difficulty connecting our fourth Shopify Account. And Dean our customer support guru. Helped us remove the errors and get back on track.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

Great customer support team. Quick and easy via chat. Thank you Sherwin for your time and knowledge.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

June 14, 2023

I love these guys. They know what their doing and fix sync issues fast. Ben was on the ball. Great people, great app!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

Ronnie helped us out in a total of 10 minutes and saved us a lot of heartache with our account. Thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

Thank you Karol for the customer support

Using app

About 2 months

Total reviews

7

Average rating

4.7