All reviews

Rating Breakdown

  • 5
    91% (2,790 ratings)
  • 4
    6% (187 ratings)
  • 3
    1% (17 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (49 ratings)

Reviews with Text

  • 100% (3,047)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 18, 2023

Customer service was 5 star! i was reluctant to install the app at first, but as soon as i sent an email Sherwin was right there with a reply and guided me thru the entire process. was a couple of issues syncing up the store but was resolved in minutes! So far so good, very happy with the support so far

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2023

I just wanted to say that I really appreciate how intuitive this app is. It's so easy to use, even for someone like me who isn't very tech-savvy. I also wanted to mention that I had a question about how to use the app, and I contacted support. David was very helpful and got back to me very quickly. He answered all of my questions and even went above and beyond to help me out. I'm very happy with this app and I would definitely recommend it to others.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

I needed help regarding an error (code 6000) - ROM promptly helped me with rapidity and accuracy. It took him just few minutes and all was repaired. Very good customer service. Thanks ROM !

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 17, 2023

Great product! Have used it for a while in an old store and Sherwin helped me to build a new connection

Store

OMAS

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2023

Very helpful service and support from David, Sorted out the issue and provided links to answers for other questions

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2023

Troy was an excellent representative and helped me solve my issues! really happy with the service. Thanks Troy.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2023

Paul was tremendous in helping with the setup on this. He went the extra mile and way beyond the call of duty to help with the request with the OneSaas integration. 5 stars.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

David has been very helpful to me. QBO is always helpful when issues arise, and I appreciate it a lot.

Store

BIGTENT

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

July 12, 2023

Working with ROM is a real pleasure! His patience is very appreciated considering I am a beginner with QBO and not very good with computers in general. He takes the time to explain things from the beginning si that I actually understand what I am doing! Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2023

Recently, I had a pleasure to chat with Karol as I needed assistance with Sync between Shopify and QuickBooks. I was very impressed with her knowledge and fast response. Karol was able to help me to navigate both Apps and finish the work seamlessly . My overall experience was amazing and I'm thrilled to received such a great support.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2023

I had the pleasure to work with Sherwin. The support was exceptional. The kind of interactions that re-assures my selection of working with the QB solution. Exceptional! Keep up this amazing job. LH

Store

Aspira Breath

Using app

34 minutes

5 / 5 Share

July 11, 2023

I installed this on my Shopify app last year but haven't had a chance to set it up until recently. I'm clueless about any Accounting apps so i wasn't sure what I was doing. David from Customer Support was very helpful and patient and my integration issues were resolved in no time. App is straightforward after all! Highly recommend!

Store

Woof Pack Online

Using app

8 months

5 / 5 Share

June 18, 2024

Thanks so much Nick for all your help today!!!!

Store

Café Barista

Using app

12 months

5 / 5 Share

July 10, 2023

Great Support by Rom. Thanks for your time today working through our sync issue. Greatly appreciated.

Store

Beeswax Works Wholesale

Using app

About 1 hour

5 / 5 Share

July 10, 2023

Integration with QBO was super easy! Sherwin was a great help, and was able to answer all my questions and provide tons of valuable info!

Store

Diyversify

Using app

28 minutes

5 / 5 Share

July 10, 2023

Paul was absolutely fantastic. My accounting knowledge is very limited and Paul guided me through each step with patience to get everything set up.

Store

Lane 44

Using app

About 7 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2023

Merci à Ben pour l'aide aujourd'hui! Très professionnel et courtois. Il prend le temps de bien demander à la personne les besoins. Je recommande ce produit! :)

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2023

I recently had the pleasure of working with ROM to set up OneSaaS for QuickBooks. ROM was extremely knowledgeable and helpful throughout the process. He took the time to understand my needs and to explain the different options available to me. He also made sure that I was comfortable with the setup before he left. I was particularly impressed with ROM's patience and attention to detail. He was willing to answer all of my questions, no matter how small. He also took the time to make sure that everything was set up correctly. As a result of ROM's help, I was able to set up OneSaaS for QuickBooks quickly and easily. I am now confident that I am using the best possible solution for my business. I highly recommend ROM to anyone who is looking for help with QuickBooks or OneSaaS. He is a knowledgeable and experienced professional who will take the time to understand your needs and to help you get the most out of your software. I am confident that I would not have been able to set up OneSaaS for QuickBooks without ROM's help. He is a valuable asset to any business that is looking to improve its accounting processes.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2023

I had an issue with the sync and had to contact support. SHERWIN dealt with the issue quick and also explained me what to do. Best and friendlies support ever. Thank you

Using app

About 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

July 5, 2023

Sherwin, thank you for helping me so quickly. I had a syncing issue that we have been dealing with for a couple of weeks and would manually make the order. Today, i tried out support and Sherwin was able to fix the issue in less than 5 minutes. I look forward to installing this app on our other Shopify store.

Using app

Over 2 years

Total reviews

2

Average rating

4.0