All reviews

Rating Breakdown

  • 5
    93% (2,662 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,865)
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5 / 5 Share

March 24, 2023

Had another marathon session with Sherwin, he took the time to help with the configuration necessary get things working properly.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

Just wanna give Ben a shout out for helping today with some synching errors. He was able to help in a flash . there support via chat is awesome ... and maybe every faster than a phone. Thank Ben and Team. Always a pleasure. Best Val.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

Support excellent de Sherwin au moment de ma connexion. Il m'a bien guidé et vérifié que ma synchronisation avait bien fonctionné.

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

I found David to be very helpful and knowledgable - lovely guy, he helped me resolve ioss tax sync issues.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Jebran was very helpful on my support issue this morning - he showed me how to resolve the mapping issue and dealt with my other queries in a timely and professional manner.

Using app

Over 3 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 9, 2023

Support tres efficace du connecteur. Utilisation simple meme si l'on de connait pas la comptabilié. Malheureusement QB disparait de France en 2024.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

Had some issues trying to get Shopify and QBO to play nicely but Paul was amazing and lead me through the right steps. Super quick and professional!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2023

The app works well...it was a bit confusing getting everything mapped properly at first, but the support is great and now it saves us tons of time each month. My support rep Paul is amazing and really helpful. He solved all my problems.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Ben was super helpful in sorting out my syncing issue and getting things all figured out. He was very patient and answered all of my questions!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Super helpful support (Rom) getting things set up & massively simplified my workflows for both shopify and amazon

Store

Sgurr

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

My experience with Paul was excellent! I was having an issue with not seeing many transactions pulled into my QBO and Paul quickly and accurately assessed my issue and advised me to enable 'unfulfilled sales' in mapping. He was very efficient and professional and helped me greatly. Now, I have more confidence in this app thanks to great support!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

The Onesaas QBO product is the easiest way to connect and sync your data between Shopify and QBO. I encountered some issues with syncing data and the support team assisted me with it right away. I worked with Clarisse and am very impressed with her knowledge, professionalism, and attention to detail. Clarisse completely understood the situation that our business encountered and quickly took steps to help us resolve it. She addressed all my questions in a thorough and friendly manner. I felt she went above and beyond in providing a detailed solution and did it so with excellent customer service. Thank you very much for your help.

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

I am very new to this whole accounting game and was a little nervous to import data from our Shopify account into Quick Books but knew it was the quickest and easiest method. When I went into the app and had filled in the necessary information, I quickly realized the information would only import from today! I was horrified as I had hoped to collect data from a year ago. I clicked on the chat button and was quickly connected with a wonderful tech by the name of "David". He walked me through the pros and cons of importing a years' worth of date. After weighing the pros and cons I decided to proceed. David set the parameters and initiated the sync. It took a short period of time and over 980 transactions were imported with a few errors. David walked me through fixing the errors and everything was imported into my QuickBooks account! AMAZING!!! Thank you so much David! You saved me hours of importing information.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

I recently started using the Onesaas product and have been thoroughly impressed with the level of support and expertise provided by Ben. His attention to detail and ability to understand my specific business needs has made the integration process seamless and stress-free. With his quick response times and personalized approach, I have complete confidence in his ability to resolve any issues that may arise. Ben goes above and beyond to ensure customer satisfaction and I am truly grateful for his dedication to his work. Would love to see AUTOMATIC SYNCING of product price/description etc to quickbooks tho. Thanks again

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

My problem sorted straight away. Would highly recommend this. Troy was great and got to the problem immediately

Using app

About 20 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

Fought using the online version for sooo long but connectors for desktop were a substantial problem. Couldn't believe how easy this integration was and how seamlessly it works including payment info. I've had a couple little hiccups but support (Ben) is always available FAST and gets it fixed and explained (when I ask) just as quick. Couldn't be happier with this app and the support behind it! Thank you for making my day so much easier!!

Store

IT Yuda

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

Rom was very helpful followed through and was patient. Thank you so much for your help. Will definitely use you again.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

Great app. Very useful for automatically adding orders to QB. Great customer service as well. David and Paul were very helpful and friendly with syncing some items. Thank you!

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

Excellent Support! I come to love the QBO Global Connector. Received excellent support from David! Highly recommend

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Troy was extremely helpful with assisting with our syncing issue. He resolved the issue extremely quick without issue. Jasmin was also very friendly and helpful. Thank you!

Using app

Over 5 years

Total reviews

2

Average rating

5.0