All reviews

Rating Breakdown

  • 5
    93% (2,664 ratings)
  • 4
    6% (185 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (21 ratings)
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5 / 5 Share

May 23, 2022

to me , accounting concept is like a new-born baby.. thanks for karol time and support!she did a great job! she is very very patient and helpful! and really help me to solve a lot of problems.. hope every member in quickbook like karol , having a such great attitude towards customer. all the best for her !!

Store

HEBES

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2022

Amazing Support. Paul in the team helped me so much and fixed all the issues. I could not recommend more

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Thanks to Ronnie for helping us to solve the problem. We are very happy for the customer service

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Sherwin was very helpful and helped me clear an error message quickly. It was great customer service.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2022

Sherwin provided fast and precise responses to my questions about important tax information settings with Shopify. Thank you William

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2022

What a great app and customer support! If you are unsure of how to set up, sync or use the app use the chat function! Thanks Rom!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2022

Had major issues syncing inventory, but Ben was the best customer tech support and made sure we had everything working seamlessly.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2022

Rom has been an excellent customer service provider. I was able to get everything imported and sync my stores to QBO. Really great service, very friendly and helpful :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2022

Great app. QuickBooks Connector simplifies order imports from Shopify to Quickbooks. I spoke with Vincent when I was having trouble syncing past orders. He was able to solve my problem within minutes of chatting. Super fast response time and excellent app overall.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2022

Best support team and app ever! Saves me a lot of time and work. Thank you so much for the help and fast reply. Thanks to Dean, Paul, Ben and Sherwin

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

May 18, 2022

Our chat help rep was Karol she was super helpful with getting us setup and and helping us get access to older invoices.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2022

does a good job keeping my data organized with Quickbooks Online. Sherwin in customers service did a great job making sure I understood and helping me out.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

May 17, 2022

BEN was just awesome in his response, knowledge, and approach, an absolute pleasure to get his help.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2022

Clarisse was extremely helpful setting up Shopify integration with my Quickbooks, awesome service! She was able to answer all of my questions and made some suggestions that I otherwise would have done incorrectly.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2022

I chat with support --> Dean, who is super responsive and who assist us to sync our data immediately. I would rate him a 5 stars

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2022

Although the app works well, there are certain integrations that take a bit of time to do right. I was struggling until I chatted with Rom who not only helped us connect our COGS, but also went above and beyond to fix other errors we were experiencing (i.e. product and services section, roundedoffitem, inventory syncing). In one 30 minute session with Rom I felt we fully optimized this app to now give us all the analytics we need to properly run our business. Great app and amazing service!

Using app

25 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 16, 2022

I waited for less than a minute when David showed up in the chat to help me. He knew what and how to solve the issue I had immediately. I appreciate his expertise.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2022

Rom was very knowledgeable and worked quickly to resolve my issue of correcting my Payout Workflow. Thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2022

Sherwin is awesome ans very fast !!! She resolved our issues. Thanks for your help, it's very appreciated !

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2022

David was very helpful when I had syncing issues with my orders and solved the problem easily and right away

Using app

13 days

Total reviews

1

Average rating

5.0