QuickBooks Online Global

May 31, 2022

The app does what it's suppose to do. It takes a moment to set everything up. Both Karol and Rafael on the live chat were very helpful. The only annoying thing is that it cannot sync transactions more than a few months old.

March 16, 2022

Excellent and fast client service - Vincent was amazing during whole process. Would recommend anyone who is looking for a e-commerce integration tool with QBO.

March 16, 2022

The support team is always so helpful! Dean did an amazing job helping me clear all of our errors today. Love this app!

March 16, 2022

This app is great. It saves me SO much time. I occasionally have an issue but their support team is amazing. Today I had a quick issue and David solved it right away.

March 16, 2022

Great service again from Benielle from the customer service team - highly recommend this app to others

March 15, 2022

I was having trouble syncing my orders and Ronnie answered my chat request. He assisted in getting the orders synced and stayed on the chat while the process took place to make sure it was working.

March 15, 2022

Clarisse was a huge help and got right to the problem we were having. Thank you! I would recommend this app as a must have.

March 15, 2022

David was an incredible help. Very knowledgeable about the platform. Extremely timely responses. Amazingly kind.

March 15, 2022

Impeccable customer service and team that's readily available to help. Benielle is such person, that helped with my question and solution within seconds.

March 15, 2022

Great customer service. I was looking at videos trying to set the app up. Then Sherwin inboxed me. He was so detailed and efficient. What would have taken me hours to do, he helped me to complete in less than 10mins. He was very polite and patient with me. Providing screenshots and directions on how to complete the task. Thank you, Sherwin. You are a true asset to Quickbooks connector.

March 14, 2022

I can't sing the praises enough of the support person I was aligned with to help us with our OneSaas integration. His name was Vincent and all I can say is he was amazing. He went above and beyond... and then beyond again... the call of service to assist with our very specific issues in the setup process. Courteous, thorough, knowledgeable, and super helpful at every point, he took the time with every question we proposed to get us the right answers in order to have a smooth integration. Honestly, he his work ethic is rare these days and he so needs to be applauded for it. QBO/OneSaas is so very lucky to have them on their team! I would rate the app at 3 for its confusing setup process and lack of clear cut guidance, but am giving it a 5 only because of Vincent's great support!

March 14, 2022

Karol was outstanding at understanding my issue and was even fast at fixing my issue. I will definitely be asking for her help again. She really was outstanding. Thank you, Karol, for your excellent service!

March 14, 2022

Just getting started with this app but I can say that, so far, it appears it has great potential in simplifying data entry in QuickBooks. We needed something to help sync customer, sales, and product info from Shopify and, fingers crossed, this will do the trick! LORI at customer support was helpful in getting us set up for our first sync and I am thrilled to see the sales automatically show up in Quickbooks to match with the income on our bank statements.

March 14, 2022

Great service! Rominick was very helpful. He was able to answer all my questions, check my settings and give me great guidance.

March 14, 2022

Best thing about this app is the customer Service. Rominick was very helpful and solved all my issues.

March 13, 2022

I had lots of questions being new to QB Online and Ronnie was extremely helpful and patient with me!! She answered all of my questions and helped me find my invoice I could not find along with other questions as well. Thank you Ronnie!!!

March 11, 2022

David was so very helpful in resolving several issues so fast! Made my workflow so much easier. I really appreciate it!

March 11, 2022

Look. I dont always leave reviews. Time-consuming and honestly I hate typing. But after a week of youtube, websites, trial and error with real bookkeepers and no success; I had to leave one for this app and Karol, specifically. They went far above and beyond my expectations. I run a print on demand Shopify store for our local small business. Shopify sends me payments but after they deduct fees. I have to create a sale receipt manually for every single order too, and I was having to make journal entries for every order if I wanted granular detail on a per order basis. Not ideal. I was hesitant to try this app thinking, why hadn't anyone on all the sites and videos I visited talked about this? It must not work but I will give it a go. While the guides were easy to digest, I didn't trust them or myself any longer so I requested support Chat. In comes Karol! Absolutely delivered on answering my questions. Patient, thorough, willing to explain things so I understood them better. Honestly, probably the best technical support I have ever had on the interwebs. If you are dropshipping or doing POD I highly recommend this app. Makes life so much easier. Karol, if you ever leave the company look me up! I want you to come run our customer support department in Vegas!

March 11, 2022

Was have issue with pulling old data and input in QB. Vincent able to help and make it work. Thanks

March 10, 2022

Ronnie was super knowledge, helpful and fast with my question, now I understand better how it works.