All reviews

Rating Breakdown

  • 5
    93% (2,664 ratings)
  • 4
    6% (185 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (21 ratings)
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5 / 5 Share

April 26, 2022

The app works well enough for what we need. There are some bulk updating features that would be nice to have but not a huge deal. When I have used the chat feature to get some help they have always been very helpful. Vincent worked with me for a long time to fix my mapping and product issues. The app is all setup but it is good to know that if I need help they will have someone there to help me with all of my questions.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 25, 2022

I was having syncing issues and couldn't pinpoint where the error was coming from. Dean was able to pinpoint the error and give clear instructions on how to fix. Once we fixed the first error we realized there was a second error and got that fixed as well. Quick and helpful service. I was back up and running in about 15 min

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2022

I was having trouble syncing my Sales data to Quickbooks but thanks to Sherwin from customer support i was able to sync my data easily and was guided with the process every step of the way. i think their customer support is brilliant, very quick responses from sherwin and on point. Thank you So much!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2022

Rom was so helpful this morning. Whenever I have a problem, the customer support is always amazing! Thank you Rom, you made my Monday!!!!!!!!!!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 21, 2022

Really helped me isolate orders and import into QBO. Big thanks to my man Rom for help with integration.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2022

I had some troubles syncing my informations, but the rep Dean was SOOO helpful. He's my new bestfriend! Very good app!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2022

The customer support Rep LORI was very helpful in resolving my problem. I can't believe she was very patient and answering all my questions. I can't ask for better service.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2022

Rom answered all my questions and was very helpful. Rom walked me through the steps I needed in order to properly have my shopify and quickbook invoicing connected.

Store

KUM-USA

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2022

This app helps me so much with my business. It makes life so much easier. Running a business is already as challenging as it is, but this app has been wonderful so far. Ben just helped me with fixing the syncing error just like that. Great product and great service! Love it!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2022

Dean was so helpful with the set up questions I had. He shared screen shots to assist me through the process. I so appreciate his patience and assistance.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Sherwin & Nick were super helpful! If I had any questions about the integration process when I was going through it - Sherwin was quick to answer with detailed instructions. It was an easy process from start to finish. 'Great Customer Service'

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2022

Fantastic customer support! My setup had an error on my part, but through the customer support chat the agent Rom, they quickly and easily guided me to correcting the issue. Great experience!

Store

CHAYLE

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2022

I was struggling a lot setting up the app and Troy was amazingly helpful in getting me set up. This is definitely one of the best customer service experiences I have ever had, highly recommend!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2022

Ronnie is wonderful and answered all of my questions! I definitely recommend using this app and seeking out their customer service!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2022

I had a lot of issues with my initial qb setup and Ronnie was able to take care of it in minutes. I'm very happy with the support received.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2022

Rom from QBO was extremely patient and helpful as I was having issues sync my orders. Despite my broken English he was great and took the time to explain and help me with everything I need. Thank you Rom !

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2022

Customer support is crazy good! moved over from Xero and cant be happier. Thanks to @Dean for the invaluable assistance.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2022

Lori @ QB Connector was a great help on helping me with syncing and payment issues. She was responsive, thorough and patient. Could not have done it without her! Ben @ QB Connector was extremely patient and thorough helping me navigate through the Connector dashboard. Thanks Ben for making my day!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2022

I just used the app for the first time. Had some issues with a duplicate account (this was my own fault) and syncing to my shopify store. Used the chat and was being assisted by Sherwin with in minutes. Very helpful, fixed my issued right away as well as took care of the extra account. He was very east to chat with and easy to understand. Thanks for the great service Sherwin!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2022

Benielle offered great service! I would use this app and recommend it to others for easy connection of shopify to quickbooks

Using app

13 days

Total reviews

5

Average rating

5.0