All reviews

Rating Breakdown

  • 5
    93% (2,664 ratings)
  • 4
    6% (185 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (21 ratings)
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5 / 5 Share

April 14, 2022

ROM did a phenomenal job with Shopify orders sync. It was a great help. I would love to have him again.

Using app

27 days

Total reviews

7

Average rating

3.9

5 / 5 Share

April 14, 2022

Benielle was so helpful when i reached out to customer support was exceptionally helpful in helping me connect QBO & Shopify - He was professional and patient with me. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2022

Really helpful app and attentive support calls. Rom helped me very quickly and efficiently to solve the sync issues and get started.

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

April 13, 2022

Our company uses this app to sell our NA beer online. There have definitely been some bumps along the way getting it all worked out, but the support staff is awesome! Always able to fix our problems and very little wait time. Benielle helped me today and was able to address the issues, help me fix them, and get things back to normal quickly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2022

This app and it's developers/team really know what it's like being a small business owner. Oftentimes answers and customer service that actually solves your problem is hard to find. I used this program to import shopify sales data. When I had an issue Hazel helped me get it resolved quickly. She understood exactly what I needed and helped me get past data imported as well. And for a FREE service- you can't beat that. Thank you! Keep it up

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2022

We start using the app and were very happy with it. Once it's correctly set, it helps reduce our workload. Great customer service!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2022

I enjoy using this software. Great support services, especially SHERWIN's support service, solved every issue l reported.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2022

Amazing support! Vincent was so fast and so helpful! Took care of the issue right away! Highly recommended!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 11, 2022

The app works great and Vincent was very helpful with assisting me with my issues. Response was quick and knowledgable!

Store

ZENZII

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2022

Vincent was very patient and answered all of my questions. He helped me sync my customers, products, and payments. He also explained how QBC works and what I can look forward to as my shop grows. The app works as expected and the customer service is quick.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2022

Encountered an issue with my sync and was walked through it by David, quickly and easily. Great service! Great app!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2022

Ronnie was a GREAT help. Very specific answers to my questions and walked me through step by step and with screenshots!

Store

ennskin

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2022

Rafael was very helpful in helping me get my accounts mapped correctly. I really appreciate his time.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2022

I haven't used the app yet, as I am a new user, so this feedback is more about the setup process and Sherwin (who assisted me through live chat). Selections were confusing and fairly technical IMO, however, Sherwin was very patient and helpful, as he explained and supported me through each requirement step-by-step. Very helpful indeed. Perhaps fields can be better described for non-professional accountant users.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2022

I was having trouble syncing past sales. Benielle was very helpful and uploaded the sales for me. Thanks!

Store

Onyido

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2022

Karol was a big help today! She helped resolve a quickbooks connector issue (missing data in Shopify blocked orders from being added to QBO). Fast and efficient, thank you Karol!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2022

This app does the job. It Perfectly integrated with QBO. I had some initial set up issues and was dreading the process but their customer service rep, Dean was amazing. He cleared everything up for me and was even patient with me while I had to stop and wait on my customers. Very pleased.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2022

I was having a few issues initially getting started, but ROM was a great help and got everything set up to sync quickly and was super helpful!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2022

Sherwin was very helpful with our integration and answered all our questions. Made a confusing process a lot easier. Thank-YOU!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2022

This is a great option for anyone who needs to sync their sales and fees to their quickbooks online account. I tried setting it up on my own but luckily decided to click on the chat button for help. The customer service I received from Paul was so helpful, kind, and patient. He spent an hour with me making sure it was all set up so that any potential syncing issues would be avoided. Thank you so much!

Using app

About 2 hours

Total reviews

1

Average rating

5.0