QuickBooks Online Global

Feb. 14, 2022

Excellent customer service. Sherwin was helpful and patient as I set up the specifics for our new account. I look forward to seeing how this app works for us, but I am confident if we have any questions, we can reach out to customer service w no issues to connect.

Feb. 14, 2022

I'm new to the app however so far it appears to be very efficient and is functioning as advertised. Recently I encountered an issue more related to my learning curve and was fortunate to have Clarissa's assistance in resolving the issue.

Feb. 14, 2022

So far so good! It's doing exactly what it's supposed to. Rominick at customer service was so helpful with an error I had.

Feb. 13, 2022

Seems fairly straight-forward to configure—even for a QuickBooks rookie! Ronnie provided quick support with a question that I had and got me all fixed up in less than 5 minutes!

Feb. 11, 2022

Paul helped me sync some older transactions that I don't have to manually enter now. Quick and helpful service!!

March 8, 2022

Clarisse is amazing. Quick easy and concise. took 3 minutes and i was ready. she reviewed my settings. explained different situations, i made some changes and sync'd. Ronnie has well is amazing, but helped me tremendously. And quick too.

Feb. 11, 2022

Great service and onboarding, at first it was a little confusing to me, but their support was amazing on getting me set up with QBO and Shopify integration

Feb. 11, 2022

It's hard to find any help online these days if something doesn't work right. Clarisse was a god send!! She fixed all my errors very quickly and everything was up and running in no time. Loving it!!

Feb. 11, 2022

Used customer service - Sherwin was fantastic, really helpful, polite and just what I needed to sort out my account. Really grateful. Thank you Sherwin

Feb. 11, 2022

Great service! Rominick helps me fix the technical issues and also accounting issues quickly. Very helpful and nice!

Feb. 11, 2022

App itself could be easier to use but their customer service is beyond exceptional and actually was what convinced me to stick with QBO instead of leaving for a different accounting software. Cheers to Paul and others who helped me through the set up process as well as fine tuning.

Feb. 10, 2022

Sherwin spent a great deal of time to walk me through setting up this integration properly. Very helpful. Thank you for all your help Sherwin.

Feb. 10, 2022

I wanted to integrate Shopify with QBO. Found it difficult to manage Tax Codes. Rominick offered excellent help. Thank you

Feb. 9, 2022

I have just had a great experience with Customer Support - Sherwin. I was able to get the issue resolved immediately as well as get a better understanding about how the Connector works.

Feb. 9, 2022

Dean was excellent. Smart and very helpful. Help me resolve an annoying tax flow I was having trouble with quickly and easily. Overall very happy with how well this app works.

Feb. 9, 2022

Solution simple d'utilisation, très ergonomique. Le support est très réactif ! Connexion avec Shopify fonctionne bien !

April 18, 2022

TROY was incredibly helpful in getting me set up. These days, I have low expectations of customer service in general, so I was blown away by the time and attention Troy gave me. He patiently walked me through the steps and answered all of my questions. I have a better understanding of both Quickbooks and Shopify after working with him. A big thank you to Troy! UPDATE: I had to reach back with another question and SHERWIN was very helpful and thorough.

Feb. 8, 2022

Vincent made this issue a walk in the aprk! I have two stores, with slightly different issues, I had Vincent as my customer support. At first I was skeptical if any customer service would give you a solid solution but this is probably the first time someone actually understood my issue and solved it for both stores. Check my issue in the review before this. Thank you Vincent, you deserve reviews from both stores, especially since the issues were actually a somewhat different!

Feb. 8, 2022

We were getting to the point where keying in all the sales was a bit much. We also just moved up to QBO - Plus with inventory tracking. There were some bumps in the road for sure, but one thing I could always count on was quick response time from the Quickbooks connector people (TROY was fantastic). Problems that I would have lost sleep over thinking about how to fix, were dealt with in about ten minutes.

Feb. 8, 2022

Seems like the most straightforward app for syncing Shopify to QBO. Had a few questions when setting things up, but got some clear and concise help from Troy. He helped me get everything set up and working well!