All reviews

Rating Breakdown

  • 5
    93% (2,661 ratings)
  • 4
    6% (165 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,864)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 10, 2022

Thanks so much for the help David, you saved me hours in fixing an issue that I just couldn't see. Thank you

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Clarisse was very helpful and resolved all my queries very easily and quickly. Great service. highly recommended..

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Sherwin has been an absolute gem in helping us with the few errors we had! His response was immediate and he resolved it in no time at all.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

We have had some technical difficulties and reached out to Rafael // Customer Champion // OneSaas he has and continues to be a huge help! We are so thankful for his patience, willingness to help, and expertise! It makes all the difference.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Ben did a great job in trying to help me with my inquiries. Unfortunately, we were not able to get it resolved, but it was first class customer service.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

If you use QBO and Shopify, the Shopify Connector app is a must. You can take sales orders from Shopify and split out the bank fees and shipping fees. And their support is great. Thanks Sherwin for the great customer support on the configs.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Workflow between Shopify and QBO works well. I have just finished a chat with Clarisse who was extremely helpful and sorted my problems out in minutes.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Sherwin, thank you so much for helping me out today. The people is great, the app is great, highly recommended !

Using app

20 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Ben was great as he quickly helped with an issue preventing an invoice from syncing to QBO when everything appeared to be set correctly.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Had some issues with the sync but BEN helped us and fixed everything. One of the best app to sync Shopify and QuickBooks.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Sherwin QBO, helped sort out the issue, I have regularly with syncing my product code from shopify to QBO. He corrected the issue in seconds. Excellent service. November 2022 Paul helped resolve importing issue. Speedy response. July 2024 Sept 2025 - Jasmin helped with product sync issue - efficiently - great customer service. Thanks

Using app

Over 3 years

Total reviews

7

Average rating

4.4

5 / 5 Share

Nov. 3, 2022

I am new to this App. Had some issues with exporting orders but Rom helped me to fix them. Great experience.

Using app

8 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 3, 2022

This has been pretty easy to set up. After my first sync, there were some issues. I chatted with Sherwin, and he fixed everything really quickly, and explained what was done, and what I need to do to keep it going smoothly (just unchecked a box, really). This app works and works well. Definitely worth it.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 10, 2023

10/10 service. I have had 2 issues with QBO and shopify integration and both times they customer service (chat function) helped me fix it immediately @Sherwin is a legend. @Ben @ Ronnie @david.....the whole team is amazing

Using app

8 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 2, 2022

So far is working like magic and the team is helping tirelessly. Every little issue was solved in matter of minutes. I am really happy with the service Thank you Lori and David

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

Took a while to get this to work in the way my business needs it to. But the tech support on this is money! They're great, knowledgeable and prompt. The last person that helped me is Sherwin.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

SHERWIN was a delight over the chat and helped me solve my issue immediately - really amazing service thank you!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2022

Troy was very helpful in syncing my data with QuickBooks easy to use in minutes ......................

Using app

About 2 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

July 29, 2024

Sherwin was great at onboarding our Shopify Connect! Really appreciate the expertise! Thank you for the help. Edited: Troy was fantastic at troubleshooting my issues.

Store

ASTROFF

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2022

Sherwin was super helpful in getting us all set up with our Quickbooks Shopify connect! So happy to have our two platforms linked.

Using app

3 months

Total reviews

1

Average rating

5.0