All reviews

Rating Breakdown

  • 5
    93% (2,643 ratings)
  • 4
    6% (166 ratings)
  • 3
    0% (14 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (20 ratings)

Reviews with Text

  • 100% (2,846)
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4 / 5 Share

Sept. 12, 2019

Online support from Francois has been amazing - instant response, and able to fix all my sync issues!

Using app

About 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for the great review Precise Medical Supplies! Francois is grateful for the time and effort you've put in to submit a review. We're glad that your syncs are configured and are automatically syncing. Our team is always happy to help out - reach out to us via a quick email to [email protected] or chat with us live on our website or app.

4 / 5 Share

July 10, 2019

While the app wasn't quite right for our company's needs, the support we received while testing was exemplary. Hazel, Marck and Vincent were terrific!

Using app

26 days

Total reviews

1

Average rating

4.0

Developer Reply

We are glad you enjoyed the support Propeller Coffee! Hazel, Marck and Vincent greatly appreciate your kind words. We’d like to feature your business success on our website and social media - reach out to our customer advocates by emailing [email protected] to get this started.

4 / 5 Share

June 7, 2019

App works well for Shopify to QBO. Had a hiccup in syncing, and asked OneSAAS for support by email. Hazel got back to me quickly with a fix. Would rate app 5 star -- but have to take 1 star off for the fact the sync stopped working for no reason, and required an intervention to fix.

Store

Saorsa

Using app

3 months

Total reviews

3

Average rating

3.7

4 / 5 Share

April 25, 2019

App does just what I need it too - all my sales chanels are synced :) Really helpful customer support. That's always good. Thanks Hazel!

Using app

6 days

Total reviews

11

Average rating

4.9

Developer Reply

Thanks for your review! Hazel and the OneSaas team are delighted to hear we've been able to help with your Shopify & QuickBooks Online connection. We'd love to feature the success of your business on our OneSaas website & social media platforms! Please reach out to us on [email protected] if you're interested :-)

4 / 5 Share

Feb. 26, 2019

App has freed up a lot of labour hours. Very responsive staff when you have technical problems as well. Marcks been a champ.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 8, 2018

Works perfectly, OneSaas support are helpful. Only limitation that we found annoying was you can't set up a workflow where OneSaas tries to push an order from Shopify to your accounting system (Saasu in our case) as a Tax Invoice first, then if stock is not available (negative value) then it will push it through as a Sale Order. You can only choose either to sync all orders as Tax Invoices or Sale Orders. Then you either have to go into our accounting software and manually change all the orders into Tax Invoices or wait for pre-ordered stock to arrive before OneSaas will push the orders into Saasu as Tax Invoices. Would give 5/5 if this became a feature.

Using app

About 1 month

Total reviews

13

Average rating

4.3