QuickBooks Online
Sync your sales channel with QuickBooks Online
Rating
4.8
feedback
2,984
chart
#106
All reviews
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Nov. 25, 2020
I have facing some sales order import issue from Shopify to Quickbooks apps. I really appreciate assistance from Rafael who able to solve my issue :)
Oct. 1, 2020
The app works well and is very easy to set up. I've run into a few bugs here and there, but nothing major, and the customer support has always been very quick and effective at resolving the issues.
Aug. 17, 2020
The support has been great to get Quickbooks Online and Shopify talking. There is always someone to help out and quick with a fix or a suggestion. Thanks Paul!
June 23, 2020
Karol was great at understanding my issue and helping me through the process. We didn't get it 100% resolved - as it has to be escalated within their developer team, but at least we have a plan of action and know exactly what needs to be done. looking forward to the final help
June 15, 2020
App is good. Lacks a couple features that could really make it robust, but for a smaller business or if you're just getting started it's more than enough and will provide you everything you need. Customer service has also been great every time we've needed/reached out to them.
April 27, 2020
Very nice app but I wish they would support multi-location by marking the sales with the location in QB. Karol offered very quick and solid support.
Sept. 26, 2020
Does what it says on the tin so far. And the customer care has been really good so far. Had a super fast response from Karol who was able to resolve an issue I had within 10 minutes of submitting a question . (Edit) Having contact Karol again about some further issues, she was able to react and resolve everything really quickly and was able to provide some suggestions on how I could update some of the other apps I use to streamline everything which was even better! Would recommend for sure.
April 24, 2020
Hazel was great in helping me integrate my app and gave me advice for QBO to be easier in set up. Great patience and help on every step of the way.
April 24, 2020
Good CS. Quick answer and fix the Product link for us as it's borken and not able to sync that. It's good.
April 13, 2020
It works great! Some things have yet to be fixed from the developer side, like enabling a trigger for full stock sync if you accidentally change your stock number in the Shopify store. Overall it works as it supposed to. Hazel from customer service was incredibly helpful.
March 10, 2020
The app is not perfect but so far it has been helpful. Hopefully they update some things like bundles in the future. Rafael was very nice and helpful.
Feb. 13, 2020
We've had issues with inventory not syncing correctly, but Karol really helped understand exactly what the problem was and did a fantastic job of answering any questions that we had.
Jan. 31, 2020
It has bugs at times, but customer service is great. Hazel has helped me several times and has been detailed and attentive.
Sept. 12, 2019
Online support from Francois has been amazing - instant response, and able to fix all my sync issues!
Thanks for the great review Precise Medical Supplies! Francois is grateful for the time and effort you've put in to submit a review. We're glad that your syncs are configured and are automatically syncing. Our team is always happy to help out - reach out to us via a quick email to [email protected] or chat with us live on our website or app.
July 10, 2019
While the app wasn't quite right for our company's needs, the support we received while testing was exemplary. Hazel, Marck and Vincent were terrific!
We are glad you enjoyed the support Propeller Coffee! Hazel, Marck and Vincent greatly appreciate your kind words. We’d like to feature your business success on our website and social media - reach out to our customer advocates by emailing [email protected] to get this started.
June 7, 2019
App works well for Shopify to QBO. Had a hiccup in syncing, and asked OneSAAS for support by email. Hazel got back to me quickly with a fix. Would rate app 5 star -- but have to take 1 star off for the fact the sync stopped working for no reason, and required an intervention to fix.
April 25, 2019
App does just what I need it too - all my sales chanels are synced :) Really helpful customer support. That's always good. Thanks Hazel!
Thanks for your review! Hazel and the OneSaas team are delighted to hear we've been able to help with your Shopify & QuickBooks Online connection. We'd love to feature the success of your business on our OneSaas website & social media platforms! Please reach out to us on [email protected] if you're interested :-)
Feb. 26, 2019
App has freed up a lot of labour hours. Very responsive staff when you have technical problems as well. Marcks been a champ.
March 8, 2018
Works perfectly, OneSaas support are helpful. Only limitation that we found annoying was you can't set up a workflow where OneSaas tries to push an order from Shopify to your accounting system (Saasu in our case) as a Tax Invoice first, then if stock is not available (negative value) then it will push it through as a Sale Order. You can only choose either to sync all orders as Tax Invoices or Sale Orders. Then you either have to go into our accounting software and manually change all the orders into Tax Invoices or wait for pre-ordered stock to arrive before OneSaas will push the orders into Saasu as Tax Invoices. Would give 5/5 if this became a feature.