QuickBooks Online

Setting up can be confusing at first. Thank goodness the support operators are very patient. Thank you Ronnie for taking the time to work out misunderstandings and making things clear.

We are just getting this app up and running and the customer support at 11pm was great. Ronnie helped me work through my problems and get me set up and heading in the right direction in no time. Was a relief that I could find someone so late at night, never know when you get the free time to work on all the little ins and outs needed to get it all sorted.

I have facing some sales order import issue from Shopify to Quickbooks apps. I really appreciate assistance from Rafael who able to solve my issue :)

The app works well and is very easy to set up. I've run into a few bugs here and there, but nothing major, and the customer support has always been very quick and effective at resolving the issues.

The support has been great to get Quickbooks Online and Shopify talking. There is always someone to help out and quick with a fix or a suggestion. Thanks Paul!

Karol was great at understanding my issue and helping me through the process. We didn't get it 100% resolved - as it has to be escalated within their developer team, but at least we have a plan of action and know exactly what needs to be done. looking forward to the final help

App is good. Lacks a couple features that could really make it robust, but for a smaller business or if you're just getting started it's more than enough and will provide you everything you need. Customer service has also been great every time we've needed/reached out to them.

Very nice app but I wish they would support multi-location by marking the sales with the location in QB. Karol offered very quick and solid support.

Does what it says on the tin so far. And the customer care has been really good so far. Had a super fast response from Karol who was able to resolve an issue I had within 10 minutes of submitting a question . (Edit) Having contact Karol again about some further issues, she was able to react and resolve everything really quickly and was able to provide some suggestions on how I could update some of the other apps I use to streamline everything which was even better! Would recommend for sure.

Hazel was great in helping me integrate my app and gave me advice for QBO to be easier in set up. Great patience and help on every step of the way.

Good CS. Quick answer and fix the Product link for us as it's borken and not able to sync that. It's good.

It works great! Some things have yet to be fixed from the developer side, like enabling a trigger for full stock sync if you accidentally change your stock number in the Shopify store. Overall it works as it supposed to. Hazel from customer service was incredibly helpful.

The app is not perfect but so far it has been helpful. Hopefully they update some things like bundles in the future. Rafael was very nice and helpful.

We've had issues with inventory not syncing correctly, but Karol really helped understand exactly what the problem was and did a fantastic job of answering any questions that we had.

It has bugs at times, but customer service is great. Hazel has helped me several times and has been detailed and attentive.

Online support from Francois has been amazing - instant response, and able to fix all my sync issues!

I really appreciated the follow up and follow through and help I received from Hazel in clearing up the syncing errors that occurred between Shopify and Quickbooks Online. She was thorough and complete and responsive.

While the app wasn't quite right for our company's needs, the support we received while testing was exemplary. Hazel, Marck and Vincent were terrific!

App works well for Shopify to QBO. Had a hiccup in syncing, and asked OneSAAS for support by email. Hazel got back to me quickly with a fix. Would rate app 5 star -- but have to take 1 star off for the fact the sync stopped working for no reason, and required an intervention to fix.

App does just what I need it too - all my sales chanels are synced :) Really helpful customer support. That's always good. Thanks Hazel!