QuickBooks Online Global
Sync your sales channel with QuickBooks Online (Global Only)
Rating
4.9
feedback
2,879
chart
#90
All reviews
Rating Breakdown
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June 23, 2020
Karol was great at understanding my issue and helping me through the process. We didn't get it 100% resolved - as it has to be escalated within their developer team, but at least we have a plan of action and know exactly what needs to be done. looking forward to the final help
June 15, 2020
App is good. Lacks a couple features that could really make it robust, but for a smaller business or if you're just getting started it's more than enough and will provide you everything you need. Customer service has also been great every time we've needed/reached out to them.
May 14, 2020
Initial setup can be challenging if you are not familiar with Syncing Apps. We reached out to Customer Support and Sherwin did a great job helping us with the initial sync. He worked with us solving all the issues we had. We are now up and syncing. Thanks!!!
April 29, 2020
Mostly working, but currently we're experiencing a technical issue. Not yet resolved, but Vince in support is killin' it with great customer chat support. Thanks, Vince!
April 27, 2020
Very nice app but I wish they would support multi-location by marking the sales with the location in QB. Karol offered very quick and solid support.
Sept. 26, 2020
Does what it says on the tin so far. And the customer care has been really good so far. Had a super fast response from Karol who was able to resolve an issue I had within 10 minutes of submitting a question . (Edit) Having contact Karol again about some further issues, she was able to react and resolve everything really quickly and was able to provide some suggestions on how I could update some of the other apps I use to streamline everything which was even better! Would recommend for sure.
April 24, 2020
Hazel was great in helping me integrate my app and gave me advice for QBO to be easier in set up. Great patience and help on every step of the way.
April 24, 2020
Good CS. Quick answer and fix the Product link for us as it's borken and not able to sync that. It's good.
April 13, 2020
It works great! Some things have yet to be fixed from the developer side, like enabling a trigger for full stock sync if you accidentally change your stock number in the Shopify store. Overall it works as it supposed to. Hazel from customer service was incredibly helpful.
March 10, 2020
The app is not perfect but so far it has been helpful. Hopefully they update some things like bundles in the future. Rafael was very nice and helpful.
Feb. 25, 2020
Ronnie helped via the chat and received AMAZING support, walked through the issue & providing solution!
Feb. 13, 2020
We've had issues with inventory not syncing correctly, but Karol really helped understand exactly what the problem was and did a fantastic job of answering any questions that we had.
Feb. 10, 2020
The app is easy to set up and pulls the sales information across to Quickbooks but not the cost of sales even though there are questions in the set up about where the costs should go. Possibly a future upgrade Onesaas? I did have a problem with sales discounts which QBO presented correctly if the discount was below 50% but not if it was above 50% - the discount and the sales tax were not presented or accounted for correctly. Hazel on the support team was very helpful.
Jan. 31, 2020
It has bugs at times, but customer service is great. Hazel has helped me several times and has been detailed and attentive.
Jan. 8, 2020
I purchased this app today. Karol was very helpful and walked me through my initial sync. It was very easy and will make my job easier. Thanks again Karol for your assistance today! :) Had an issue with items syncing today and spoke with Haze. Told me what the errors were and corrected them for me. I was back up and running within minutes.
Nov. 27, 2019
Karol with chat support was awesome in helping me fix my errors. She made my mistake and correction a lot easier and was very attentive and fast. Great support!
Sept. 12, 2019
Online support from Francois has been amazing - instant response, and able to fix all my sync issues!
Thanks for the great review Precise Medical Supplies! Francois is grateful for the time and effort you've put in to submit a review. We're glad that your syncs are configured and are automatically syncing. Our team is always happy to help out - reach out to us via a quick email to [email protected] or chat with us live on our website or app.
Aug. 6, 2019
I really appreciated the follow up and follow through and help I received from Hazel in clearing up the syncing errors that occurred between Shopify and Quickbooks Online. She was thorough and complete and responsive.
Thank you for the great review Sealcoating.com - Hazel is thrilled to have been mentioned on your review. Our customer champions are always happy to help out via a quick email to [email protected] or chat to us by visiting our website or app.
July 10, 2019
While the app wasn't quite right for our company's needs, the support we received while testing was exemplary. Hazel, Marck and Vincent were terrific!
We are glad you enjoyed the support Propeller Coffee! Hazel, Marck and Vincent greatly appreciate your kind words. We’d like to feature your business success on our website and social media - reach out to our customer advocates by emailing [email protected] to get this started.
June 7, 2019
App works well for Shopify to QBO. Had a hiccup in syncing, and asked OneSAAS for support by email. Hazel got back to me quickly with a fix. Would rate app 5 star -- but have to take 1 star off for the fact the sync stopped working for no reason, and required an intervention to fix.