All reviews

Rating Breakdown

  • 5
    93% (2,664 ratings)
  • 4
    6% (185 ratings)
  • 3
    1% (15 ratings)
  • 2
    0% (10 ratings)
  • 1
    1% (21 ratings)
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5 / 5 Share

April 26, 2022

Respond perfectly to our expectation, lots of way to customize the exportation between QB and shopify. The support service is really quick and professionnal. Thanks Paul, Lori, Clarisse, Floribelle and David for the great support!

Store

Hooké

Using app

4 months

Total reviews

6

Average rating

4.7

5 / 5 Share

March 29, 2022

Sherwin was excellent in resolving my query very helpful and quick - problems with integration but quickly resolved

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2022

Ronnie was extremely helpful and attentive in resolving the syncing issues I was having with this app. He made sure to stay in the chat with me until everything was fully resolved. Excellent customer service!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2022

Great app that works as needed. Support is quick and efficient (special mention to Vincent) to understand and fix the issues we might face.

Store

Vedana

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2022

Service à la clientèle hyper rapide! En peu de temps, David a réglé mon problème de configuration. L'erreur était de mon côté.

Using app

6 months

Total reviews

5

Average rating

4.8

5 / 5 Share

March 6, 2024

David was super helpful and identified the problem right away. Onesaas offers Amazing support - Always Was very quick to identify my issues. Amazing energy and work drive!!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2022

This review is specifically for Sherwin the customer service associated who helped me via chat. I could not believe how quickly and easily he resolved my problem. I had been trying to fix it forever and he was able to help be resolve the issue in under 5 minutes. Absolutely outstanding customer service. I will now be sure to use the chat function again when I need assistance knowing there are great people like him ready to help.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2022

Love how easy and user friendly Shopify is! Also has great integration apps with great support and customer service from Sherwin :)

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2022

Great app! Their support is amzing, I messaged with Rom and he was fantastic, stayed with me until all issues were sorted.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

Great app for syncing from Shopify to Quickbooks. Terrific + Fast customer service! Rafael + Sherwin helped get my settings straightened out when I was having initial problems.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2022

Ronnie helped me through some issues I was having with resolving some customer sales; he explained the situation very well and even caught a few issues that would have given me a headache down the road. He was able to fix some things remotely but also was willing to screenshot what he was doing in case I needed to make changes in the future! Greatly appreciated.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2022

Clarisse was very helpful and knew the product. I was looking for QBook integration. Most helpful. Thanks

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

Ronnie was great! I had lots and questions and he helped by sending photos and everything...........

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

I contacted customer support for some trouble shooting. Rominick was just amazing! He fixed everything so quickly and with a great kindness!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 22, 2022

Dean in customer service was very patient and helpful. The setup process was also very straightforward. I highly recommend!

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2022

Love the app, and had exceptional service from Rominick importing historical data. Highly recommend it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2022

I downloaded the app this evening and had some troubles getting used to it. I contacted support, which got back to me within a minute! (it's 8pm my time.) I was connected with Troy who was extremely helpful, knowledgeable, and patient.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2022

Had a problem during the integration. Ronnie from the support team was kind enough to guide me through the step-by-step process. Great Support. Thanks

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2022

So far it's working very well and Paul from technical support has been a big help. I'm glad I'm not paying for the bold app anymore that was messing up my books.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 21, 2022

Benielle was very helpful! Thank you so much for all of your help at this present time. It is much appreciated!

Using app

12 months

Total reviews

1

Average rating

5.0