QuickBooks Online

I had trouble syncing an entire year's worth of transactions from Shopify to Quickbooks and Ronnie was absolutely amazing! He was so patient in helping me get all my settings correct and even helping me transfer all the data. Thanks, Ronnie, you're an absolute gem!

Had a sync issue with a handful of orders ("2500 - Invalid Reference Id : Line.SalesItemLineDetail.ItemRef"). Clarisse helped me out over chat, within minutes the issue was sorted. Very satisfied with the app.

We have been using this app for 2 years and it has a learning curve that needs to be applied but with folks like David and Rapheal you can sit back and watch the problems resolve themselves. David helped me before my regular work hours so I am not sure their work hours but they are always there to help. The support is only chat but honestly it leaves my other resources free to do other tasks at the same time! This saves time and money! I always feel comfortable when David jumps on the chat. I know the problem is solved after a few quick answers and on with the next tasks! Keep up the good work David and Rapheal! I am sure there are others on the ready to help but this is my experience.

Thank you David for your help with QBO & Shopify.. Really odd issue.. but sorted and sync issue cleared.. :)

Thx a lot ROM for your help today with QB connect and Shopify !! Now my invoices are transfered, and the setup in cleaner :) Great job :)

I contacted support at 10 PM my time I was surprised I got a person thought it would be an email. Ronnie helped me fix the errors quickly

Worked with Ben on getting this setup, seems pretty straight forward. Should be no more dreading the paperwork...... Worked with Ben again I'm happy thx!

Merci à Clarisse et à Paul de m'avoir aidé rapidement. J'avais deux problèmes qui ont été réglé efficacement. Excellent service.

I can't express how thankful I am for the customer service here. Sherwin helped me wit everything I needed and some more. Sherwin is amazing. Nowadays were customer service lacks from many businesses, it is so important to get help and kindness at the same time. Very thankful for Sherwin. Customer Service is A1!

Great app and support. Ben was able to help us with some syncing questions and cleared up some errors we had.

Clarisse help me with my integration sync problems. She was very a good help ! Thank you so much! .

Sherwin fixed my syncing issue in minutes. Very quick and responsive. Would recommend app and customer support

Ronnie from the support team was very helpful in resolving my issue with syncing between shopify and QB

Just wanna give Ben a shout out for helping today with some synching errors. He was able to help in a flash . there support via chat is awesome ... and maybe every faster than a phone. Thank Ben and Team. Always a pleasure. Best Val.

Support excellent de Sherwin au moment de ma connexion. Il m'a bien guidé et vérifié que ma synchronisation avait bien fonctionné.

Jebran was very helpful on my support issue this morning - he showed me how to resolve the mapping issue and dealt with my other queries in a timely and professional manner.

Support tres efficace du connecteur. Utilisation simple meme si l'on de connait pas la comptabilié. Malheureusement QB disparait de France en 2024.

Had some issues trying to get Shopify and QBO to play nicely but Paul was amazing and lead me through the right steps. Super quick and professional!

The app works well...it was a bit confusing getting everything mapped properly at first, but the support is great and now it saves us tons of time each month. My support rep Paul is amazing and really helpful. He solved all my problems.

Ben was super helpful in sorting out my syncing issue and getting things all figured out. He was very patient and answered all of my questions!