QuickBooks Online Global

July 13, 2022

I had some issues when first getting set up, so I used the chat option to get some help and Sherwin came to my rescue and saved the day! He was able to get my errors resolved quickly and was easy to work with. Knowing support like that is available makes all the difference.

July 12, 2022

Customer service is excellent. Troy helped me resolve the few transaction synchronization errors I was experiencing.

July 12, 2022

Ben was fantastic helping get our system ready for integration. He was with me step by step answering all questions to ensure the mapping was correct. We had to go back a few weeks to add additional sales orders and he was able to help with that as well! Thank you Ben,

July 12, 2022

I reached out through the online chat option for assistance and was helped by Clarisse. She was so very helpful and answered all of my questions. Anything that was not in her scope of assisting me with, she gave me the information I needed to connect with the department that could. She was very kind and very professional. If I have questions in the future, I hope I am lucky enough to connect with her again!

July 11, 2022

Easy to use and I have really enjoyed the customer service experience with the developers of this app. Karol really saved the day by walking me through some troubleshooting and helping me by merging items which saved me hours of time manually entering some older items that weren't syncing. She was super sweet and understood my needs right away. I do wish the connector would allow for discounts to be populated as product/service items to break down discounts for reporting purposes.

Jan. 25, 2023

Fantastic customer support from Rafael. Helped me sync everything in no time at all! Highly recommended!

July 10, 2022

Ronnie was great at explaining + set up of my shopify store in quickbooks - thanks so much for all your help! Fast and efficient ! It was simpler than expected.

July 8, 2022

We needed a little help getting this set up, but we used the Chat and were immediately helped by Paul. He was quick to respond and got everything sorted out for us.

July 8, 2022

We had an issue with duplicate transaction fees being applied (which was our own fault due to setting things up the wrong way). Erwin, the chat advisor was amazing and helped me with all my questions and even changed the relevant settings on our behalf! Now everything works absolutely perfectly! Thank you so much Erwin!

Oct. 13, 2022

Great integration app that does the job. Their customer support is excellent - I have dealt with David on a few occasions when I have gotten stuck and he has always been able to fix things for me. Brilliant service David!!!

July 7, 2022

Sherwin was fantastic in helping me through this process! Talked me through the whole thing, very knowledgeable person, definitely recommend!

July 7, 2022

Ronnie was incredible. Solved my issue within minutes. This app integration is very helpful and makes things easy for us.

July 5, 2022

The Quickbooks connector support service is very efficient. I really appreciated the support from Rom. Very professional. King of patience.

March 20, 2023

Thank you Karol for the unparalleled support. My issue was fixed in no-time and I can focus back on my business.

June 21, 2025

5 Huge thanks to Ben for helping to resolve an issue for me, it's been driving me nuts for a while now and I should have asked for help in the first place, as Ben was able to resolve it within about 30 seconds! 10/10 service, thank you :) Updating 6 months on to add a big thanks to Rafael who helped me with syncing new products to QB - very fast and concise service!

July 4, 2022

SHERWIN, was very professional and helped me a lot with the sync about my company quickbooks x shopify. Very pleased

Jan. 12, 2023

Ap works well and syncs nicely. Had a great experience resolving syncing old sales that Ronnie solved in two minutes. Normally app help desks are a bit hit or miss, but this was on the money. Had a second issue, this time Rom helped just as well. Great service. Second time around, Vincent helped. Sorted super quickly once again. Effortless.

July 1, 2022

Great customer service - help was fast and thorough. Rom's help was fantastic! I wasn't able to sync bundles was the only downfall.

June 30, 2022

Rom was the best! He was extremely helpful and patient with me. I used this to sync my shopify with OneSass. Using this app made it quick and easy.

June 29, 2022

I needed help connecting my QB account with Shopify and couldn't be more pleased with the helpdesk service from Ben. I am in no way a business person or accountant, but Ben helped me with every question I had to do with set-up and each option I could take. I couldn't give more praise to QB's customer service team. 10/10.